Everything was excellent
Everything was excellent - ship , cabin, staff, food and itinerary. Only minor downside is it was a shame the ship didn’t sail a bit more during the day

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Everything was excellent - ship , cabin, staff, food and itinerary. Only minor downside is it was a shame the ship didn’t sail a bit more during the day
Sunday was the best day yet on our 7-night Douro River cruise. From Lamego we went to the 17th Century Sanctuary of Our Lady of Remedies, where a choir was singing beautifully. Then we descended the 686 steps to the bottom, where we were treated to a local speciality, Bola de Lamego, and a glass of sparkling wine called Raposeira. Then the coach transported us to the Quinta de Pacheca, where we had a delicious 3-course lunch, matched with white,red and port. Back at the ship we had a yummy barbecue on the sun deck. Just a pity we had two big meals on the same day!
Our wonderful Canadian and Alaskan tour. Both of the tour specialists Spencer 《Canada) and Helena (Holland America) were very helpful and considerate. They did their utmost with Spencer guiding the tour driver to pull over safely when we spotted bears. Incidentally, when it was raining g, the tour driver took off part of his evening to drive us to our restaurant in the evening. Spencer was very knowledgeable about his native country try and had a good sense of humour with some lovely Canadian record tracks we had never heard of before. The coach driver also gave us guests some additional information too. We saw some truly beautiful natural sights and will not forget this holiday of a lifetime.
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This was our first coach travel touring holiday and it was one to remember. The APT organisation and logistics were absolutely spot on, the tour director and coach driver were excellent with nothing too much trouble. We will certainly use APT again if we were to choose a destination and type of holiday they provide.
The friendly and competent way that Anton dealt with my booking and questions.
Interested places to visit. Good food. Good companions.
The lady who I booked with was called Lucy she was very proffesional and made the whole booking eperience easy and straightforward. Nothing was too much trouble for her.
An altogether unforgettable experience, in celebration of my 70th birthday. We were treated incredibly well by everyone, from wonderful cleaners, waiters, entertainment staff, managers - everyone came across as being determined to make our experience well organised and very special. With a good mix between escorted tours and time to ourselves, as well as "down" time to enjoy craft classes, or just sitting on deck enjoying scenery with coffee or a drink, we never felt pressured or rushed to do anything except enjoy the whole experience. We watched other cruise operators, and were quite sure that our operators were more professionally run, with far superior boats and an overall better ambience. Really gratefull that all gratuities were included in the price as I would have hated to start making any choices!! - everyone was amazing throughout - and although prices looked a little higher than other operators, when you took everything included into account, and the overall standard offered, it most certainly was not. I would not use any other company having experienced APT/Travel Marvel first hand
I thoroughly enjoyed the Danube river cruise. The cabin was very comfortable & well laid out, the ship in general was excellent. All the staff were very friendly, polite & helpful, they all work very hard. The trips were all very good & the tour guides were very informative
Attention to detail was superb
Anton was helpful, friendly, knowledgeable and very patient. A pleasure to deal with.
Excellent arrangements & logistics; everything was perfect @ went according to plan. Coach driver superb; had total confidence in him & felt safe. Tour guide was very good; nothing was too much trouble for her. The only minor disappointment was the optional trip to Grouse mountain; the description said there would be lumberjack shows (which we’d been recommended by a friend), but these weren’t happening (too early in the season), and the free shuttle bus wasn’t on for the same reason. However all in all, excellent
The service was excellent - personal and efficient - from booking to disembarkation. Caledonian Sky was a beautiful base for exploring the Adriatic with friendly, hard-working crew and a lovely group of passengers.
Amazing 2 week river cruise on the travelmarvel cappella best of balkans, boat was lovely cabin was perfect, the cruise director Esme was very attentive and made sure all excursions ran very smoothly. Food was good, nice quality ingredients, although I would have liked to see more local dishes relevant to the area we visited, wine was flowing during meal times. Entertainment was fun and well thought out Sofia and Noel the entertainment staff were amazing. I would definitely recommend to my friends and family.
A very well organised river cruise, due largely to an extremely professional and talented cruise director (Esme), from Budapest to Bucharest. Every need was catered for by the very attentive staff with excellent cuisine, very well designed cabins and varied entertainment. Nearly all the cruise ships are the same size (127m x 11m) with occasional ones twice the width so the difference between the companies is really down to the style of the ships decor, the size of the cabins, the excursions and the food. APT certainly provided excellent value and it is difficult to imagine how any competitor could do better. We will certainly travel with them again.
This was our eight European river cruise with APT and although there appeared to be some minor cut backs the service, guides and organisation were of the highest standard we are looking forward to our next cruise in July.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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