Aros Cruises is a premier cruise service based in Aarhus, Denmark, specializing in harbor tours and event sailing experiences. The company operates the M/S Helene, offering a variety of public and private cruises that highlight the city’s scenic waterfront and historical landmarks. Customers can enjoy options such as guided harbor tours, themed events like New Year's Bingo, and culinary experiences including lunch cruises and tasting events.
Targeting both locals and tourists, Aros Cruises caters to a diverse clientele looking to explore Aarhus from a unique perspective. With ticket pricing accommodating families and individuals, the company aims to provide accessible and enjoyable maritime experiences for all ages. Visitors can easily book cruises through the official website, aroscruises.dk, to secure their spot on one of the popular tours available throughout the year.
Aros Cruises receives overwhelmingly positive feedback, with many reviewers highlighting the hyggelig atmosphere and fantastic staff. Customers frequently mention the enjoyable experiences aboard, praising the friendly personnel and engaging tour guides who enhance the overall enjoyment of the trips.
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Reviewers appreciate the beautiful views and well-organized events, often describing their outings as super and fantastic. However, some guests express disappointment over limited drink options and occasional shortages, which detracts slightly from their experience. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Aros Cruises for its delightful ambiance and memorable outings. Overall, Aros Cruises is celebrated for its charming experiences and attentive service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
155
100%
-0.1
● Low
4.8 / 5 overall
=
155 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2025.
Last 3 months
4.6▼ 0.1
12-month avg
4.7
All-time
4.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 24
4.7
3
Mar 24
—
0
Apr 24
4.3
6
May 24
5.0
6
Jun 24
5.0
5
Jul 24
5.0
9
Aug 24
4.6
12
Sep 24
4.7
6
Oct 24
4.9
8
Nov 24
4.8
4
Dec 24
5.0
4
Jan 25
3.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 155 most recent reviews.
Top praiseof 149 positive reviews
Customer service8%
12 mentions
“Service om bord og at vi kunne blive på båden og opleve bådene med lys så tæt ved”
On “Customer service” · Dec 29, 2024
Top complaintsof 3 negative reviews
Customer service67%
2 mentions
“Vi havde købt 2 billetter til 798kr for påskefrokost og sejltur”
On “Customer service” · Apr 19, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
Overall rating and review count for this company and similar companies
Var med (H)Juldamperen d. 19/11 og havde en helt fantastisk tur, med meget kompetente guide / matroser, og meget dygtig og hjælpsom personale. Det er helt sikker at vi tager på tur med dem igen. De varmeste anbefalinger skal lyde herfra.
Mvh. Jens
Vi stod ud søndag den 28.11.2021 og fik plads på øverste dæk. Sejlturen foregik i smult vande, og vi nød gløgg og æbleskiver og fik en masse spændende at vide om Århus havn med tilliggender af en fantastisk guide! En herlig oplevelse!
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Meget meget hyggelig tur med juldamperen rundt i Aarhus Havn, og omkring Aarhus Ø. God fortæller med meget fakta pakket ind i god humor, hurtig servering af både æbleskiver og øl, alt i alt en anbefalelsesværdig tur 😊
Aldeles fremragende oplevelse!
Super hyggeligt og godt koncept med live Blues, fortællinger om havne miljøet i Aarhus Havn af Lars og Niels fra Aarhus Sail Event - gløgg, æbleskiver, bajere og drinks!
Vi kommer igen 🤗🎤🎸🥁🎹🎺🎷
Dejlig sejltur.
Skøn sejltur i havnen, og Ø set fra søsiden, og med en meget vidende guide. Det der trækker ned, var den dårlige lyd fra højtalerne. Det er en ommer.
Jeg var en tur med skibet “TUNØ” på en havnerundfart i Aarhus havn. En super fin tur til prisen. Man kommer ind i alle kroge og får en super historie til alle bygninger. Dog jeg kunne godt tænke mig at man fik Container terminalen med. Men turen kan stærkt anbefales !!
Fin sejltur med begejstret guide i Århus Havn. Sejlede 1,5 time rundt om Aarhus Ø. Dygtig guide der fortalte en masse om bygningerne, havnen for træskibe mm. Dejligt at kunne købe drikkevarer. Men meget larm af nogle børn, og her burde de blive fortalt, at de skal være stille når guiden fortæller. Forældre gjorde ingenting, men ellers kan jeg anbefale turen.
Rundtur i Aarhus Havn med jazzmusik i Aarhus Festuge. Virkelig god oplevelse. God stemning, besætning med humor og glimt i øjet, fremragende musik (Jens Klüwer mm) og en fin lille tur havnen rundt. Kan absolut anbefales.
Aros Cruises is a premier cruise service based in Aarhus, Denmark, specializing in harbor tours and event sailing experiences. The company operates the M/S Helene, offering a variety of public and private cruises that highlight the city’s scenic waterfront and historical landmarks. Customers can enjoy options such as guided harbor tours, themed events like New Year's Bingo, and culinary experiences including lunch cruises and tasting events.
Targeting both locals and tourists, Aros Cruises caters to a diverse clientele looking to explore Aarhus from a unique perspective. With ticket pricing accommodating families and individuals, the company aims to provide accessible and enjoyable maritime experiences for all ages. Visitors can easily book cruises through the official website, aroscruises.dk, to secure their spot on one of the popular tours available throughout the year.