Ashley Madison is an online dating platform that markets itself primarily to individuals seeking extramarital relationships and discreet encounters. The service operates as a subscription-based website where users can create profiles, browse other members, and communicate through the platform's messaging system. The company has faced significant privacy and security challenges in the past, including a major data breach in 2015.
Reviewers generally find Ashleymadison to be a professional and effective platform that excels in privacy protection and service quality. Many appreciate the robust security measures and discreet handling of personal information, noting that the service delivers on its core promises.
However, some customers express concerns about the high costs of premium features, suggesting that while the platform works well, it may be pricey compared to competitors. Additionally, a few reviews mention that the user interface can be confusing and outdated, with some users experiencing slow response times from customer service. Despite these criticisms, the overall sentiment remains positive, with many users satisfied with their experiences. Overall, Ashleymadison is viewed favorably, though there is room for improvement in user experience and pricing.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 999 |
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Quick answers to the questions people ask most.
Ashley Madison is an online dating platform that connects adults seeking discreet relationships and affairs. The service offers profile creation, messaging, and matching features for individuals looking for extramarital connections.
Ashley Madison operates on a credit-based system where users purchase credits to send messages and gifts. Pricing varies by credit package, with options ranging from small credit bundles to larger packages offering better value per credit.
Yes, the Ashley Madison website and mobile app are available 24 hours a day, 7 days a week. Customer support hours may vary, but the platform itself can be accessed at any time.
You can contact Ashley Madison customer support through their website's help center, email support, or live chat feature. Support options are typically found in the account settings or help section of the platform.
Ashley Madison emphasizes user privacy and discretion as core features of their service. They use security measures to protect user data and offer features like discreet billing and profile privacy controls.
Yes, you can delete your Ashley Madison account through your account settings. The platform offers both deactivation and full deletion options, with full deletion permanently removing your profile and data.
Creating a basic profile on Ashley Madison is free for all users. However, premium features like sending messages, viewing photos, and using advanced search filters require purchasing credits.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Ashley Madison offers both a mobile website and dedicated mobile apps for iOS and Android devices. The mobile platform provides the same core features as the desktop version.
Users must be at least 18 years old to create an Ashley Madison account. The platform is designed exclusively for adults and requires age verification during the registration process.
Ashley Madison uses location-based matching and search filters to help users find compatible connections. Users can browse profiles, use advanced search criteria, and receive suggestions based on their preferences and activity.
Ashley Madison is an online dating platform that markets itself primarily to individuals seeking extramarital relationships and discreet encounters. The service operates as a subscription-based website where users can create profiles, browse other members, and communicate through the platform's messaging system. The company has faced significant privacy and security challenges in the past, including a major data breach in 2015.
