Awesome experience
We enjoyed how easy check in and out was. Cabin was awesome and clean.

Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
We enjoyed how easy check in and out was. Cabin was awesome and clean.
I love renting with them. It’s a wonderful life is my favor cabin. Every bedroom have a jacuzzi 🛁. We love that about this cabin. I can’t wait to try some of the bigger cabins with swimming 🏊♀️ pool if they have them. But I rent all my cabins from Auntie Belhams Cabins. I love their prices, and cabins.
The cabin was clean and beautiful. Perfect size for 13 of us. The view was amazing. The hot tub was clean as well. The kitchen had a lot of useful pots and pans, blender, griddle and coffee maker. I would stay here again. It was just a five minute drive into Gatlinburg but it felt much further with the amazing view.
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Been using them for years and always a good experience! Have stayed in several different cabins but our favorite is Tranquil Moments:)
We loved the Cherry Tree Lodge! We had a little bit of trouble finding it at first because we were relying on our own GPS, but once we walked in and saw the million dollar view, our entire family was ecstatic! It has two gorgeous porches facing Mt. Conte, and every furnishing is brand new. The hot tub was fantastic. The location is only five minutes from Gatlinburg, and it’s a quick drive down the mountain. We loved every minute of it!
We absolutely loved our Mary’s cabin!! It was little and perfect. We will stay again for sure. It was a little hard to find the first time but after that it was smooth sailing. The directions they gave us to find the cabin were turn by turn perfect. It was at the back of the road so no one was driving passed. Nice and quiet. Amazing!! If I could give 10 stars I would!
I rented a condo through Auntie Belhams. The experience was NOT what I expected. We rented a two bedroom condo and the pictures were obviously altered to show the best view. When we arrived, the outside of the property was not well kept. Our room, on the 5th floor, was almost non accessible because the elevator was out for the duration of the trip which meant that we had to walk up 5 flights with our belongings for 3 days. The interior was much smaller than the pictures showed and the floor plan showed 2 jacuzzi tubs but there was only one. I would not recommend this location to ANYONE!
If I could give zero stars, I would...they are lucky to get one. We booked 4 nights and woke up on morning one with an infestation of millipedes. Yes, they are harmless, but it is disgusting. We killed over 60 including 1 in our food cupboard. We called the company and they had maintenance come over to spray - it took several hours before they arrived which meant another 20 or so bugs to kill. They sprayed and less than 24 hours later, the bugs are back, this time also upstairs in our bedroom. My husband called again and they said there really isn't anything that can be done and they do the best they can. No way will we ever be back to one of their cabins. Bugs belong outdoors and I truly hope they have a change of heart and at least try to fix the issue for future families who stay here. Only two more nights (thank goodness for a king size bed so our 12 year-old can sleep with us).
My family stayed for 4 days in the Leconte View Cabin and we were not pleased at all, the beds were awful for your back. The cabin location was so hard to find, one wrong turn and your lost for a while. We had blinds broken and light bulbs not working. The sofas were nasty the leather off the sofas were peeling off and looked gross. Pieces of leather were everywhere. We weren’t happy at all for what we payed, we will never go back there.
Great cabin clean very well maintained also in a great location. I only disliked that the owners didn’t allow us access to the garage so we had to walk all of our belongings up 2 flights of stairs and down when we exited. You guys really need to address this issue. #parkexplorer
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
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