We loved our experience with Auntie…
We loved our experience with Auntie Belhams cabins! Very clean, and cozy. Had almost everything we needed! We will definitely book with them again.

Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
We loved our experience with Auntie Belhams cabins! Very clean, and cozy. Had almost everything we needed! We will definitely book with them again.
The virtual check in went very well. It was nice to not have to go to the office. We enjoyed our cabin and will probably stay there again. My only complaint is the bathroom needs new fixtures. While they were clean, they were very stained.
Very nice and clean facility Not too far from town. Spacious for family
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We stayed in amazing views cabin , our first time booking with auntie belhams. It was amazing. The view was spectacular with the full glass wall going to the deck. The hot tub was nice. We had everything we needed, and it was very clean. Theresa at the reservation office was very nice and helpful. We had perfect directions to get us to the cabin. The road was winding and I thought it was going to be gravel but it was blacktop which was better. We will for sure be back. We stayed 4 days, not long enough. If your thinking of going, i reccomend "amazing views" cabin. You won't be disappointed.
The Storybook Romance Cabin was WONDERFUL...very nice and cozy with a beautiful little creek running right by it and had a jacuzzi tub inside and a nice hot tub outside on the deck...very nice inside kitchen was fully equipped and washer/dryer also...the staff were VERY friendly and helpful...will DEFINITELY stay with y'all next time..Jeff
Always friendly and the cabins are very clean if there is ever an issue it is taken care of right away have never been disappointed and we stay multiple times a year.
Well the cabin had that kick your shoes of and relax kinda feeling . Was a great location and clean . Hot tub was amazing after a day of fun Have been telling everyone about our trip and the cabin was a big part of it . Have already talked to other family about a family trip next year Thanks so much for making our trip relaxing Sincerely Louis
We have stayed in this same cabin for two vacations. We enjoy the simple check-in/out services and the courteous staff. A gorgeous Tennessee cabin rental.
The ladies at Auntie Belhams are by far the best! They work so hard to make sure everything will be great for you. Our cabin was great and very clean. The only downfall we had was the apartment complex located right in front of us. Not really an issue, but would be great to know before booking the cabin.
My family and I had a great time! We stayed the weekend and really enjoyed ourselves. We had a minor issue wired the AC when we first arrived. We contacted the office and they immediately replied back and sent help to make sure the issue was resolved. Friendly customer service. Had an all around great time. Would stay again! We will definitely be renting from here again.
Auntie Belham's Nut house was fantastic. The cabin was immaculately clean and there was so much privacy. We enjoyed the shuffleboard, foosball, muticade, hot tub, and fire pit. I think the privacy was the best part. It is nice that the cabin is not right on top of another cabin. The contactless check in was easy and convenient. We would book The Nut House again in a heartbeat.
Always more than pleased with our stays.
The cabin my family and I rented, was awesome! The beautiful scenery was just breathtaking! We stayed for seven days. We all loved our stay. We can’t wait to get back! The rental process was nice and easy. The staff was very professional, and accommodating. We recommend all to book now!
Great experience. Kids loved it! My daughter keeps begging to go back.
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
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