Auntie Belhams is the best!
Our cabin was so clean, you would think we were the first people to stay there. Beautiful cabin and great views.

Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
Our cabin was so clean, you would think we were the first people to stay there. Beautiful cabin and great views.
Always stay with Auntie Belham’s,as usual staff was great,and very friendly!,No reason to go anywhere else,been booking with them for over 30 years.Great job y’all!
We had a fun long weekend stay! Our cabin was cozy and I would stay again anytime!
Lots of room!! We enjoyed our stay had a blast playing pool,hot tub,so close to both Gatlinburg and Pigeon Forge and all the attractions. Beautiful cabin the ladies in the office were so friendly and helpful made check in/check out smooth. Thank you !!!
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Just a great experience with them. Everyone so friendly. And helpful. Will definitely be using them again.
This was the best honeymoon experience we could have had! The cabin was gorgeous, had everything we needed, and was immaculate. The people at the front desk were very sweet. They tell you to have a safe trip every time you get off the phone with them. I can’t say enough good things about Auntie Belhams! This will be the only company that we rent cabins through!
The cabin was beautiful and had plenty of room for our family. It met our needs 100%
We had a great experience with Auntie Belhams. Check in and out was a breeze.Everyone were very helpful! Hope to experience it again soon.
We had a wonderful stay other than the cabin could have been a lot cleaner. There was still dirt on the floors and dust everywhere. With having a child with asthma I have to look for things like that. You really need to get a new cleaning service.
I love auntie Belhams! My fiancé and I have booked through them several times and will continue to do so. Most recently, I booked for a bachelorette party and we had a wonderful time. The cabin was awesome. It was clean, quiet and easy to find. The staff was super helpful and available to us if we needed anything. The price was also very reasonable for a cabin for 9 people. I would highly recommend to anyone!
Excellent place to stay. I’ve been there two summers in a row.
Enjoyed our stay. Cabin was clean and had everything we needed.
Very friendly staff, always helpful, cabin exactly as described and shown in pictures
I have been visiting the Gatlinburg and Pigeon Forge area for more than 15 years, staying at various cabins. This stay was pleasant and the cabin was nice and clean and as good if not better than my other stay. Auntie Belhams units were very nice and staff courteous and helpful. Thank you.
Always an amazing experience. From the checkin with awesome service and the cabins are always beautiful and clean. We love staying with auntie Bellams and will continue to do so!
Truly wonderful and beautiful cabins! Employees are nice, kind, helpful and the facilities are clean and easy to access. Never have had any issues with Auntie Belhams!
Cabins were very nice,clean but most of all the office was easy to find, the personal at the office were very helpful and friendly.
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
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