Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
The people at Auntie Belhams Cabin Rentals were so helpful and friendly. They answered all of our questions and gave us helpful tips before our trip and once we arrived. Check-in and Check-out were very easy. Our cabin was cozy, clean, and charming and we had a great time with family in the Smoky Mountains!
Cleanest cabins, friendly staff and very accommodating. My wife and I were in town for our wedding and had our two pups. We needed to get in the cabin early, and they let us with no issues! Wonderful experience. Will for sure book with them again!
Love the cabins. Clean the office staff are great. Friendly answers questions
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Awesome experience!!! And very nice people that’s on the Auntie Belhams team and they cabins have some Amazing views I can’t wait to revisit they are my go to people when I want to stay
Best people to work with. Highly recommended.
this was a great little get away.hubby actually got to see black bears up pretty close, awesome experiance for him he got video but i was still sleeping so i missed out. cabin was very nice smal quaint little cabin perfect for the 2 of us. deck and hot tub awesome as well. great place for a get away Judy Hoopingarner
Always the best cabin, and relaxing vacation ever!
Snuggled-In was a perfect cabin for this Oct honeymoon couple that offered peace and quiet. Although the view from the porch was looking at trees it lent a lot of privacy to enjoy the hot tub. We enjoyed the grill and the swing. The chairs needed some updating to make them more comfy. We also enjoyed the pool table and fireplace. We never used the jacuzzi in the bedroom and we would have preferred a walk-in shower over a tub but the bed was comfy and nicely decorated throughout. A few minor issues with the stove and not enough flatware because we mostly cooked in to avoid the long trip to town and all the traffic because it is such a popular destination esp in the fall. I would not recommend taking a motorcycle or trailer up the steep and winding roads. But Auntie Belham’s was easy to work with and everything done on line. A lot of cabins to choose from if you book early enough.
Wonderful visit and amazing stay at our cabin.
Have had a blast with this companys accommodations. So far this year we have been down and stayed with them 3 times each time a different cabin and different view. Always love seeing the black bears and all the critters running around. While lounging in the hot tub
I have been staying with this company since I was teenager. And I now 44 years olds. I will not stay with any other company.
Had an amazing experience staying with Auntie Belham cabins
Staff was super kind, very accommodating and over the top! I would highly recommend them!. We will definitely be staying there again real soon!!
We loved it here we had plenty of room, we will definitely be back for our vacation next year!! We had bears visit us almost daily!!
Loved the cabin. Very clean and comfortable.
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
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