We have visited Gatlinburg several…
Repeat Customer We have visited Gatlinburg several years in a row. Each time we have rented a cabin with Auntie Belhams Cabin Rental. Always great accommodations and customer service.

Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
Auntie Belham's Cabin Rentals receives overwhelmingly positive feedback, with many reviewers praising the cleanliness and comfort of the cabins. Customers frequently highlight the beautiful settings and well-maintained properties, noting that the cabins provide a cozy atmosphere perfect for family getaways.
The staff is often described as friendly and helpful, enhancing the overall experience. However, some guests report issues that detract from their stays, such as cleanliness problems in specific cabins and concerns about pest control, including sightings of mice and roaches. Additionally, a few customers express dissatisfaction with the company's strict no-refund policy, which can be frustrating in unforeseen circumstances. Despite these criticisms, the majority of reviews reflect a strong sentiment of satisfaction with the cabins and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 2.0 | 1 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | 3.5 | 2 |
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They even made check out fun and easy with Alexa”
“I understand that not anyone has the same customer care and would appreciate if you stop answering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Auntie Belhams Cabin Rentals is #2 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 4.6).
500 reviews of Auntie Belhams Cabin Rentals. Filter by what matters to you.
Repeat Customer We have visited Gatlinburg several years in a row. Each time we have rented a cabin with Auntie Belhams Cabin Rental. Always great accommodations and customer service.
The cabin was exactly as described and we enjoyed every minute of our stay. Cabin was very nice and well taken care of. Even had a black bear visitor in the back yard one day as we got back to the cabin. We love the Gatlinburg area and the people are super friendly. We will be back again at some time.
We loved our tree top retreat! Breathtaking view, beautiful sunrises, relaxing and restorative! Our first time in the Smokey Mountains, but surely not our last!
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It was our very first time ever going to Tennessee! We absolutely loved every minute of our trip! Our cabin was awesome! We couldn't have asked for a better place to stay!
Had an amazing time! Lovely view, beds could improve!
It was the easiest check in I have ever done. The cabin was clean and I felt like I was at home. The employees of Auntie Belhams are always so nice and friendly no matter what you call them about.
Awesome experience definitely coming back.. Great staff!!! Nice cabins!!
Stayed with Auntie Belham’s in October and it was wonderful. This was our first time in the Pigeon Forge area and our cabin was perfect. From the online check in, directions to cabin and the cabin itself- they made it so easy. The cabin was spotless and so comfortable. It was our own little piece of paradise. We will be coming back and renting through Auntie Belham’s again.
The experience with Auntie Belham’s cabin rental was top of the line. It was easy to communicate with the staff. They were very friendly and accommodating since we had to cancel during March and reschedule in August if 2020. The other reason I gave it 4 stars instead of five was the mattress in the master of the cabin we stayed in was not comfortable at all. We will use them again and chose a different cabin.
Loved our cabin!! Hot tub was amazing. Saw bears in front of our cabin. Loved the location. Very convenient.
I stayed at a very nice 3 bedroom cabin through auntie belhams at the end of august 2020 and it was by far the cleanest cabin I’ve stayed in while visiting the area, they were able to get me close to where I wanted to be and I was just down the road from a grocery store and gas station. We were also just miles from downtown gatlinburg which was very nice. The price was very nice for the size of the cabin that we got as well. Check in and check out was very easy and hassle free and I will definitely be looking stay with them in the future.
Have stayed with Auntie Belham twice now and have only good things to say. We visit at least twice a year and We have found our go to cabins with Auntie Belham. From the first call to get info and every other call was handled very professionally. The receptionist were always very friendly and helpful and made you feel very welcomed. The two cabins we have stayed in ( Two Peas in a Pod and Daydreams) have been very clean and up to date. No issues at all. Will be hoping to come stay again in the spring. If you are looking for clean, well priced cabins then Auntie Belham is your go to cabin rentals of the Smokys!!! The Davis Family
We have stayed in Auntie Belhams cabins for the past 3 years and have already booked one for June 2021. They are always clean and any minor problems we may have the staff had responded in a timely matter. The staff is wonderful. We would highly recommend Auntie Belhams to anyone looking for a great cabin.
The reservations and staff were great! Excellent communication with staff and emails were returned promptly! The particular cabin we stayed in needed a little TLC but nothing major and we enjoyed our stay!
We have stayed with them over 20 times. Only once or twice needed maintenance and repairs made quickly. Never had a problem or needed to complain. Always nice people. Always well kept properties and clean.
Our cabin was clean, well appointed, and perfect for my wife and I. This is the third time renting with Auntie Belham's and we will be staying with them again!
The cabin was beautiful. Everyone we worked with was kind. We will be renting again in the future.
Auntie Belham's Cabin Rentals is a vacation rental company specializing in cabin accommodations in the Gatlinburg and Pigeon Forge areas of the Smoky Mountains. The company offers a diverse selection of cabins, ranging from cozy one-bedroom hideaways to spacious multi-bedroom lodgings suitable for large groups. Customers can choose from various amenities, including cabins with home theaters, pet-friendly options, and stunning mountain views. Targeting families, couples, and groups seeking a mountain getaway, Auntie Belham's Cabin Rentals provides a user-friendly online platform for booking stays. In addition to cabin rentals, the company offers special deals, free attraction tickets, and comprehensive information about the surrounding area. With a focus on enhancing the visitor experience, Auntie Belham's aims to facilitate memorable vacations in one of the most scenic regions of the United States.
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