Autohorn Fleet Services is a UK-based company specializing in long and short-term car leasing and rental solutions. The company caters to a diverse clientele, including individuals and businesses seeking flexible vehicle options. Their services include car and van rentals available from one day to several weeks, along with fixed-term contract hire tailored for corporate needs. Additionally, Autohorn offers a salary sacrifice scheme, providing tax-efficient car leasing options for employees, and flexible leasing plans that allow for easy vehicle swaps or cancellations. With a wide range of vehicles available, from small cars to commercial vehicles, Autohorn aims to meet various transportation needs while ensuring affordability and convenience for its customers.
Autohorn Fleet Services receives a mix of reviews, reflecting both commendable service and significant dissatisfaction. Many customers praise the company for its excellent service, quick and easy booking process, and high-quality vehicles, often highlighting the helpfulness of staff like Sarah Chalk and Hannah.
Positive sentiments emphasize that Autohorn is a reliable choice for car leasing, with several users recommending it as their go-to service. However, a notable portion of reviewers express frustration, labeling their experiences as the "worst" and advising potential customers to "avoid" the company. These critical reviews suggest issues that may deter new clients. Overall, while many appreciate the service quality, the negative feedback indicates that Autohorn Fleet Services has room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 69 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 4.7 | 15 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 2.3 | 3 |
| Jan 25 | 4.7 | 3 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 4.8 | 4 |
| May 25 | 4.0 | 4 |
| Jun 25 | 4.2 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 69 most recent reviews.
“Excellent Service”
“very disappointing”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 4.6 out of 5 (good) | +8% | 69 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | — | 998 |
Bottom line: Autohorn Fleet Services is #4 of 5 on overall rating in this group. On service, GO Rentals New Zealand scores higher (4.9 vs 4.6).
69 reviews of Autohorn Fleet Services. Filter by what matters to you.
Quick answers to the questions people ask most.
Yes, Autohorn Fleet Services is considered a legitimate company with numerous verified customer reviews. They have a mix of ratings with many customers praising their excellent service and quick response times.
There is no evidence to suggest that Autohorn Fleet Services is a scam. While some reviews express dissatisfaction, the majority of feedback highlights positive experiences, indicating that many customers have successfully utilized their services.
Autohorn Fleet Services specializes in vehicle leasing and car hire, providing a range of quality cars for various needs. Customers have praised their easy booking process and the quality of vehicles available.
Autohorn Fleet Services accepts various payment methods, including credit and debit cards. Customers have noted the transparent pricing, although it's advised to check terms and conditions before booking.
Customer support can be reached through their website or by phone. Many reviews highlight the helpful and friendly nature of the staff, making it easy for customers to get assistance when needed.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 38% are 1–2★.
Autohorn Fleet Services is a UK-based company specializing in long and short-term car leasing and rental solutions. The company caters to a diverse clientele, including individuals and businesses seeking flexible vehicle options. Their services include car and van rentals available from one day to several weeks, along with fixed-term contract hire tailored for corporate needs. Additionally, Autohorn offers a salary sacrifice scheme, providing tax-efficient car leasing options for employees, and flexible leasing plans that allow for easy vehicle swaps or cancellations. With a wide range of vehicles available, from small cars to commercial vehicles, Autohorn aims to meet various transportation needs while ensuring affordability and convenience for its customers.
This profile hasn't been claimed by the business owner.
