Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.7	548	100%		● Low

3.7 / 5 overall

548 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 3.7
12-month avg: 4.0
All-time: 3.7
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting Software.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Value	Service	Website & app	Trend	Reviews
Big Home TaxThis company	3.7 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	3.6 out of 5 (good)	3.7 out of 5 (good)	−18%	548
smith	4.6 out of 5 (good)	50 out of 100	—	—	—	—	581
Remote Utilities	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.8 out of 5 (good)	5.0 out of 5 (good)	—	367
Clicksgenie	2.2 out of 5 (poor)	100 out of 100	—	1.1 out of 5 (poor)	1.9 out of 5 (poor)	+8%	224
Neuratech Global	4.2 out of 5 (good)	100 out of 100	—	4.3 out of 5 (good)	3.2 out of 5 (fair)	−67%	199

Bottom line: Big Home Tax is #4 of 5 on overall rating in this group. On website & app, Remote Utilities scores higher (5.0 vs 3.7).

Reviews

500 reviews of Big Home Tax. Filter by what matters to you.

3.7ⓘ

Customer reviews (548)

0 reviews in the last 12 months

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Paxton Lamons

1 review

Jun 28, 2025

Featured

SCAM ALERT

SCAM ALERT - They will sell you a valid license key that they later cancel/revoke, rendering your keys invalid. I am unable to transfer TurboTax 2024 to my new PC even though I have 4 of 5 licenses available because they pulled this scam on me. If you read the reviews, it's clear that they doing this to a lot of people. Thankfully I was able to get my taxes filed before they pulled this stunt, however if I need to open up that return for any reason, I'll have to buy another license due to this SCAM.

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Jason Powell

1 review

Jun 20, 2025

Featured

License doesn't work and horrible customer service

The licenses number they gave me for TurboTax did not work. They promise to respond to customer service request with in the hour and that is also not true. I've left messages using text, Facebook and email and have gotten to no assistance. Buyer beware, or you'll end up like me, paying for a product that is completely useable. Now I will more than likely have to buy TurboTax again and I feel stupid about that.

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Rod Thompson

1 review

May 22, 2025

Selling stolen license keys

I purchased TurboTax 2023 and 2024 from these scammers. They sent license keys that worked initially, but when I needed to move TurboTax to a new computer the license keys did not work anymore. I called Intuit and they said the license keys were paid for with stolen credit cards and were now inactivated. Intuit said that usually the license keys Big Home Tax gives out are valid license keys, but as Intuit figures out which license keys have been stolen they inactivate the keys. Usually a customer will not notice until a later time when they try to e-file or move the software to a different computer. This is why there are so many reviews on this site citing problems with e-filing. DO NOT BUY ANY SOFTWARE FROM THESE SCAMMERS!!!

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Month	Average	Reviews
Aug 24	5.0	3
Sep 24	3.5	4
Oct 24	4.4	7
Nov 24	4.6	11
Dec 24	4.6	46
Jan 25	4.3	85
Feb 25	3.9	55
Mar 25	3.6	45
Apr 25	3.5	62
May 25	4.0	4
Jun 25	3.0	4
Jul 25	5.0	1

Big Home Tax reviews & trust report

Big Home Tax has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 362 positive reviews

Top complaintsof 128 negative reviews

How it compares

Reviews

Customer reviews (548)

SCAM ALERT

License doesn't work and horrible customer service

Selling stolen license keys

Alternatives to Big Home Tax

smith

Remote Utilities

Clicksgenie

Neuratech Global

test IO

747

The CrowdTrust Experience⭐

They are a SCAM

The TurboTax product key number given…

License Codes Do Not Last

Scam

Complete SCAM

I was unable to complete the download

They are a scam

Tax Software does not allow efile or…

License code expired so although I can…

Purchased TTax Premier and received…

They sold me a fraudulent copy of…

I ordered home and business but got…

This company is a scammer

Lack of communication

Purchased turbo tax software license…

As much as it troubles me to say I…

I wish not but any star I purchased…

About Big Home Tax