Bit2Me is a European cryptocurrency exchange and digital asset platform that allows users to buy, sell, and trade various cryptocurrencies. The platform provides services including crypto trading, wallet functionality, and educational resources for individuals looking to engage with digital currencies. Bit2Me operates primarily in the European market and offers both beginner-friendly and advanced trading features.
Bit2Me receives a generally positive reception from its users, with many praising the efficient and friendly customer service. Reviewers highlight the quick response times and effective assistance, particularly regarding issues like 2FA management and general inquiries.
Customers appreciate the platform's Spanish regulation, which adds a layer of trust. However, there are significant concerns regarding high fees and difficulties in withdrawing funds, with some users expressing frustration over lengthy delays and complicated processes when trying to access their money. While many find the service satisfactory and reliable, the complaints about fees and withdrawal issues indicate areas needing improvement. Overall, Bit2Me is seen as a solid option in the cryptocurrency space, though it faces challenges that could affect user satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 10 |
| Aug 25 | 4.0 | 33 |
| Sep 25 | 3.9 | 17 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Bei Schwierigkeiten mit Telefon App sehr gute Hilfe vom service schnell und freundlich auch auf Deutsch”
“Es entonces cuando curiosamente te bloquean las transferencias y te comienzan a solicitar un ABSOLUTO MONTÓN de docum...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 2.5 out of 5 (poor) | — | 60 |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | — | 62 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 25 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | 20 | |
| 5.0 out of 5 (good) | 50 out of 100 | — | — | 6 |
Bottom line: Bit2Me is #3 of 5 on overall rating in this group. On website & app, Kolo scores higher (4.3 vs 2.5).
60 reviews of Bit2Me. Filter by what matters to you.
El servicio de gestión de 2FA ha sido muy correcto y tengo que añadir, efectivo. Aunque haría una recomendación sobre la gestión del 2FA. Que el usuario la pudiese gestionar por si mismo, siempre con las garantías de privacidad que ello conlleva. Otras plataformas como Kraken, Binance lo permiten con extrema seguridad.
La consulta fue resuelta en parte, si afirma que las respuestas dadas fueron rapidas y bien informadas. Me falta conocer la solucion final dentro de la plataforma. Puedo decir que estoy satisfecho por el servicio prestado.
Atencion al cliente eficaz y rapida. Trabajan muy bien. Orgullosa de tener esta empresa española que funciona muy bien aunque no sea perfecta pues hay cosas que cambiar o mejorar. Pero ellos poco a poco van haciendo cosas.
Quick answers to the questions people ask most.
Bit2Me is a European cryptocurrency platform that offers buying, selling, and storing of digital assets. We provide services including a crypto exchange, wallet, debit card, and educational resources for both beginners and advanced users.
You can purchase cryptocurrencies through our web platform or mobile app using bank transfers, credit/debit cards, or other supported payment methods. Simply create an account, complete verification, and choose your preferred payment option to start buying crypto.
Our trading fees vary depending on the service used and your user tier. Spot trading fees typically range from 0.1% to 1%, while other services have their own fee structures. You can view detailed fee information in your account dashboard or on our website.
Yes, Bit2Me is registered with Spanish financial authorities and complies with European regulations including anti-money laundering (AML) requirements. We implement industry-standard security measures including cold storage for funds and two-factor authentication for accounts.
We support over 200 cryptocurrencies including Bitcoin, Ethereum, Litecoin, and many other popular altcoins. Our selection includes major cryptocurrencies as well as emerging tokens, with new additions regularly based on market demand and regulatory compliance.
You can reach our customer support team through the help center on our website, via email, or through live chat in your account dashboard. We also provide extensive educational resources and FAQs to help answer common questions.
Account verification requires providing personal information and identity documents as part of our KYC (Know Your Customer) compliance. The process typically includes uploading a government-issued ID and proof of address, and verification usually completes within 24-48 hours.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Rápida i clara la resposta. Així me permet buscar solucio a la incidencia. Moltes gracies.
Me encanta esta empresa porque atiende en segundos de manera profesional, es Española por lo cual nos entendemos a la perfección, anteriormente tenía en Advcas, Coinbase, Xapo... y nunca me solucionaban nada, al final perdí lo que tenía en Xapo por no saber sacarlo
Soporte perfecto como siempre, un valor añadido importantísimo para una plataforma excelente.
Servicio de 10, ante un problema que he tenido, se ha actuado con rapidez. Gracias
Rápidos, y fiables
Genial muchas gracias Bet2me
Walker es un gran maestro
Responden a las dudas rápidamente y con eficacia.
Bei Schwierigkeiten mit Telefon App sehr gute Hilfe vom service schnell und freundlich auch auf Deutsch
La atención de la Señora que me atendió.
la persona que atendió estimo conoce muy bien su trabajo , cosa que, hoy en día, se agradece
Respuesta rapida y clarificadora
Yes, you can withdraw your cryptocurrencies to external wallets that you control. Withdrawal fees and minimum amounts vary by cryptocurrency, and all withdrawals are subject to security checks to protect your funds.
Yes, we offer mobile apps for both iOS and Android devices. The apps provide full functionality including buying, selling, trading, and managing your cryptocurrency portfolio on the go.
Bit2Me primarily serves customers in Europe and select other regions. Service availability depends on local regulations and compliance requirements, so please check our website for the most current list of supported countries.
Bit2Me is a European cryptocurrency exchange and digital asset platform that allows users to buy, sell, and trade various cryptocurrencies. The platform provides services including crypto trading, wallet functionality, and educational resources for individuals looking to engage with digital currencies. Bit2Me operates primarily in the European market and offers both beginner-friendly and advanced trading features.
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