Bitcoin.com is a comprehensive platform that facilitates the buying, selling, and management of Bitcoin and various cryptocurrencies. The company offers a user-friendly wallet that allows customers to securely store their digital assets and provides tools for trading, swapping, and investing in a wide range of cryptocurrencies, including BTC, ETH, BCH, and more. With a focus on accessibility, Bitcoin.com serves both beginners and experienced users interested in navigating the cryptocurrency market. In addition to its wallet and trading features, Bitcoin.com provides educational resources, including articles and guides on cryptocurrency, decentralized finance (DeFi), and Web3 technologies. The platform aims to keep its users informed with real-time updates and market insights, ensuring they can make informed decisions about their investments. By catering to a global audience, Bitcoin.com seeks to empower individuals to take control of their financial futures through digital assets.
Bitcoin.com receives mixed feedback from users, reflecting both positive experiences and significant frustrations. Many customers appreciate the platform for its ease of use and the ability to earn additional income through staking and tasks, highlighting it as a good project for electronic money.
However, numerous reviewers express dissatisfaction with the customer service and withdrawal processes, citing issues like blocked transactions and unresponsive support staff. Complaints about the activity bonus and difficulties in accessing accounts are common, with some users feeling that their requests are ignored or mishandled. Despite these challenges, a segment of users remains satisfied with their experiences, praising the platform's rewards and updates. Overall, while Bitcoin.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.6 | 21 |
| Jul 25 | 3.7 | 21 |
| Aug 25 | 3.3 | 16 |
| Sep 25 | 1.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“com application is very easy to use and understand for beginners, there you can earn additional income through stakin...”
“Their casino is a fraud platform, when I didn't receive the activity bonus, I had already deposited and made profits,...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Wallets.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.5 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | 60 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 25 | |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 62 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | 20 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | 6 |
Bottom line: Bitcoin.com is #3 of 5 on overall rating in this group. On service, Kolo scores higher (4.3 vs 2.7).
60 reviews of Bitcoin.com. Filter by what matters to you.
Over a year ago
I tried using Bitcoin.com for first time and had nothing but headaches ,they blocked my transaction wanting to know who where when I was sending to ,I have used other sites before without issue this c... See more
Over a year ago
Good coin for electronic money
Over a year ago
De ce nu mai am acces la contul meu bitcoin?
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 35% are 1–2★.
I tried using Bitcoin.com for first time and had nothing but headaches ,they blocked my transaction wanting to know who where when I was sending to ,I have used other sites before without issue this company is a joke and I wouldn’t recommend to user them ,I am trying to transfer my balance elsewhere lets see if that’s permitted
Good coin for electronic money
De ce nu mai am acces la contul meu bitcoin?
MERCI SUPER
Just talked to yana from within the app and she was the worst in here job, she tells me bitcoin.com was launched last year while i showed her my previous emails back to 2019. I wanna log back on my account but i have issues with my old gmail account, note that i have my 12 word recovery, i still have errors while recovering them.. i just needed guidance
I told them I don’t want any bonus I just want to withdraw my winnings and they refused to approve my withdrawal Stay away from this platform!!!!! I refused to let them go away with my money filed a complaint and got everything back within few days ……Don’t be shy to seek help
Trying to assist my account more better
Trust me on fair rewards and live updates, Bitcoin.com is the numero uno on this! Cheers guys 🚀
BiTCOIN Geology HOJA
The bitcoin.com application is very easy to use and understand for beginners, there you can earn additional income through staking or doing the tasks provided.
Very good and i m satisfaied
ne reconnait aune carte ni paypal le parcours du combattant pour rien, une perte de temps un désastre
Their casino is a fraud platform, when I didn't receive the activity bonus, I had already deposited and made profits, when I wanted to withdraw, they forced me to receive the activity bonus and required me to bet 20,000 times, this activity bonus was not voluntarily received by me, Their method is to let you lose all the money, I have tried to contact customer service several times to cancel this activity bonus, but they won't cancel it, they told me to wait for them to handle it, but it has been more than 20 days, the same reply, waiting for their notice! Here they will definitely reply to me and ask me to contact an email address, but after many contacts, the same reply is waiting! Actually, this casino is owned by them, they don't have the strength, don't waste your time here!
firstt time
They know everyone worth. And show love.
بسیار عالی واقعا برنامه خوبی است تشکر از همه شما
Helping a friend complain, they have a casino, my friend said they will handle the enforcement of the activity bonus, It is not voluntary, you can only bet on the slot machine 20,000 times, and they will force you to participate in the activity bonus until you lose all your money, they will definitely reply to your email about the problem here, but even if you contact them, they will not cancel the non-voluntary activity bonus! They don't have the strength, so they don't need to register here! Waste time
Bitcoin.com is a comprehensive platform that facilitates the buying, selling, and management of Bitcoin and various cryptocurrencies. The company offers a user-friendly wallet that allows customers to securely store their digital assets and provides tools for trading, swapping, and investing in a wide range of cryptocurrencies, including BTC, ETH, BCH, and more. With a focus on accessibility, Bitcoin.com serves both beginners and experienced users interested in navigating the cryptocurrency market. In addition to its wallet and trading features, Bitcoin.com provides educational resources, including articles and guides on cryptocurrency, decentralized finance (DeFi), and Web3 technologies. The platform aims to keep its users informed with real-time updates and market insights, ensuring they can make informed decisions about their investments. By catering to a global audience, Bitcoin.com seeks to empower individuals to take control of their financial futures through digital assets.
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