Scam
They just buy the tickets from official website and charge you and extra £20 per ticket for no reason
CrowdTrust is a review platform that specializes in collecting and displaying customer feedback for various service providers in the events and entertainment sector. Targeting consumers interested in booking tickets for attractions, tours, and experiences, the company serves as a reliable source for users seeking authentic reviews and insights. By offering a user-friendly interface, CrowdTrust enables customers to easily access and compare experiences globally, from iconic landmarks to curated local activities. The platform emphasizes transparency and quality assurance, ensuring that users can make informed decisions based on verified reviews. This commitment to customer satisfaction attracts a diverse audience looking for reliable information when planning their outings.
London Theater-tickets receives a mix of feedback, with a significant majority of reviews highlighting negative experiences. While one reviewer praises the company for efficiently refunding tickets for a double booking, the overall sentiment leans heavily towards dissatisfaction.
Many customers report feeling scammed, noting that the company simply purchases tickets from official sources and adds an extra charge of £20 per ticket without justification. Common complaints include poor communication, lack of confirmation, and a general sense of a frustrating experience. The negative reviews emphasize a lack of support and transparency, leading to a sense of distrust among consumers. Overall, the sentiment is predominantly negative, reflecting a challenging reputation for customer service and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.0 | 5 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Feb 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.0 out of 5 (poor) | 50 out of 100 | — | 5 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 |
Bottom line: London Theater-tickets is #4 of 5 on overall rating in this group.
5 reviews of London Theater-tickets. Filter by what matters to you.
Over a year ago
Se at komme væk fra denne side. Snyd og humbug. Ingen bekræftelser, ingen kontaktoplysninger, ingenting. Bare en flot hjemmeside og et setup der ripper dig!
Over a year ago
They just buy the tickets from official website and charge you and extra £20 per ticket for no reason
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They just buy the tickets from official website and charge you and extra £20 per ticket for no reason
I had double booked tickets to The Mousetrap in London and these guys were GREAT about getting the extra set of tickets refunded to me very quickly!! We then, due to COVID-19, canceled the entire trip to London and Mark with customer service had my tickets also refunded!! They have been great to work with and will go through them in March of next year to get our tickets again!!
Se at komme væk fra denne side. Snyd og humbug. Ingen bekræftelser, ingen kontaktoplysninger, ingenting. Bare en flot hjemmeside og et setup der ripper dig!
Lav ikke den samme fejl som mig, lad være med at handel her: Efter at have reserveret pladser, forestilling og indtastet kortoplysninger, siger hjemmesiden at den "processer" men intet skete. Gik ind og kiggede på min e-mail og rigtig nok var der ingen bekræftelse. Jeg valgte at forsøge igen men desværre med samme resultat. Derefter har jeg valgt at spærre mit kort og have en indsigelse klar i tilfælde af hjemmesiden har trukket pengene.
CrowdTrust is a review platform that specializes in collecting and displaying customer feedback for various service providers in the events and entertainment sector. Targeting consumers interested in booking tickets for attractions, tours, and experiences, the company serves as a reliable source for users seeking authentic reviews and insights. By offering a user-friendly interface, CrowdTrust enables customers to easily access and compare experiences globally, from iconic landmarks to curated local activities. The platform emphasizes transparency and quality assurance, ensuring that users can make informed decisions based on verified reviews. This commitment to customer satisfaction attracts a diverse audience looking for reliable information when planning their outings.
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