So bad decided to book me into Wales…
So bad decided to book me into Wales but I asked and live in glasgow terrible site hard to get to speake with any one Avoid try else where

Book Driving Test is an online platform designed to assist individuals in obtaining their driving licences more efficiently. The company provides resources and support to help users prepare for their driving tests, making the process less daunting and more streamlined. With a user-friendly interface, the platform allows customers to access information and tools that facilitate their journey towards achieving a driving licence. Targeting prospective drivers in the UK, Book Driving Test aims to simplify the learning process for those preparing for their driving exams. Customers can find valuable insights and guidance, which helps them feel more confident and ready for their tests. By leveraging the experiences of past users, the company has created a supportive environment that fosters success in obtaining a driving licence.
Book Driving Test receives a mixed response from users, with many praising the speed and efficiency of securing test dates, while others express frustration over service issues. Reviewers highlight the effectiveness of the service, noting that some were able to book tests five weeks earlier than expected, which they found to be a significant advantage.
However, a substantial number of customers report negative experiences, describing the service as a scam and lamenting the lack of refunds when tests are not secured. Complaints frequently mention difficulties in booking, unresponsive customer service, and auto-renewal fees that catch users off guard. While some find the process smooth and easy, others warn potential users to avoid the service due to financial losses and unmet expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 1,040 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 3.9 | 13 |
| Feb 25 | 3.3 | 110 |
| Mar 25 | 4.0 | 106 |
| Apr 25 | 3.8 | 179 |
| May 25 | 4.3 | 289 |
| Jun 25 | 4.7 | 289 |
| Jul 25 | 2.8 | 36 |
| Aug 25 | 1.7 | 18 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Hands-off and highly efficient system”
“No tests found and they stopped responding when i requested a refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 33 out of 100 | 4.1 out of 5 (good) | 2.7 out of 5 (poor) | 2.5 out of 5 (poor) | +25% | 1,040 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Book Driving Test is #5 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.5).
500 reviews of Book Driving Test. Filter by what matters to you.
So bad decided to book me into Wales but I asked and live in glasgow terrible site hard to get to speake with any one Avoid try else where
The service was fantastic! I found an earlier test date within days. Fast, easy, and very reliable.
This company does not provide the services it states. I have been attempting to get a refund since April for services not rendered. Their customer service team is not helpful in the slightest. They have now booked a test for an area that was not in my requested areas post 30days. Do not waste your time with this company.
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Where do I start. My immediate problem is I found a vacancy and I booked it direct with gov, but there's no way to inform you of this. You then notify me that a place has been booked in Dudley, even though I said Chichester was the only place I wanted to go. Log into gov website, and no mention of Dudley. So what's going on?
I managed to find an earlier test date without any stress. The service was fast, easy, and really reliable.
I’m so happy with how fast it worked. I didn’t have to check the DVSA site every hour anymore. The cancellation slot came through quickly, and I was able to focus on practising instead.
I had an amazing experience with bookdrivingtest. They found me a much earlier test date in just a couple of days. The process was simple and saved me so much time.
Efficient service! I got an earlier test date with no hassle.
This service helped me get an earlier test date effortlessly. The whole process was quick, and I received updates throughout.
Helpful information and guaranteed
Scam. They claim to provide “instant booking service” which does not book driving test for you. You have to have a booking in place to start with, which is not made clear when ordering the service. They provided me with a URL for a refund policy page which effectively says it is non refundable whatever happens. They have a clause for ‘applying for refund’ which is left blank. Absolutely ridiculous website. Plain scam. Avoid.
I have changed this to a 5 star as they have gone from zero to hero - the company reply to my complaint was handled very quickly and we were up and running. shame in the first place but their reply has been excellent. Paid for the App and got some email notifications quickly but missed them. Decided to improve our response times by changing the email address and getting a sound notification. Now we cant log in with either email and cannot access the support until we log in. Can someone help?
The earlier date I got was ideal for my schedule. I didn’t expect it to work so quickly, but I was pleasantly surprised. Everything was handled professionally and I was updated the whole time.
Very smooth process. Got my test moved up quickly.
I’m so impressed with this service! They found me an earlier test date, and everything was handled so smoothly.
I got an earlier test date with this service. The process was smooth, quick, and easy to follow. Highly recommend!
I had a long wait ahead, but this service found me a test date just one week away. I was shocked at how quick and simple it was. If you're on a deadline, it’s a game-changer.
Book Driving Test is an online platform designed to assist individuals in obtaining their driving licences more efficiently. The company provides resources and support to help users prepare for their driving tests, making the process less daunting and more streamlined. With a user-friendly interface, the platform allows customers to access information and tools that facilitate their journey towards achieving a driving licence. Targeting prospective drivers in the UK, Book Driving Test aims to simplify the learning process for those preparing for their driving exams. Customers can find valuable insights and guidance, which helps them feel more confident and ready for their tests. By leveraging the experiences of past users, the company has created a supportive environment that fosters success in obtaining a driving licence.
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