Burt's Bees is a personal care company that manufactures and sells natural skincare, lip care, and beauty products. The company is known for its beeswax-based formulations and emphasis on natural ingredients in products such as lip balms, moisturizers, and cosmetics. Founded in 1984, Burt's Bees has grown from a small candle and personal care business to a widely recognized brand in the natural beauty industry.
Reviewers generally express satisfaction with Burt's Bees, highlighting the outstanding quality and effectiveness of their natural products. Many customers appreciate the fast shipping and excellent customer service, noting that issues are resolved promptly.
The body lotion and lip treatments receive particular praise for their performance, especially for those with sensitive skin. However, some consumers report disappointment with recent orders, mentioning inconsistencies in product quality, such as changes in lip balm texture. While most find the prices reasonable for natural products, a few feel that certain items are overpriced. Overall, Burt's Bees maintains a strong reputation for quality and service, despite some recent concerns. The sentiment leans positively, reflecting a solid customer base.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 145 |
12 reviews of Burtsbees. Filter by what matters to you.
7 months ago
Finally found a brand that doesn't irritate my eczema-prone skin. The facial cleanser is gentle but effective, and I love that they use natural ingredients. Subscription service makes reordering conve... See more
7 months ago
Had an issue with a damaged product and their customer service team resolved it immediately with a full replacement. The hand salve I ordered works wonders on dry skin. Will definitely order again.
7 months ago
The skincare products are amazing and gentle on my sensitive skin. However, the website can be slow to load sometimes and the search function isn't the most intuitive. Overall still happy with my purc... See more
7 months ago
Order arrived in just 2 days! The baby products are gentle and effective. Only complaint is that some items sell out quickly and take a while to restock.
Quick answers to the questions people ask most.
Burt's Bees is a natural personal care company that manufactures and sells lip balms, skincare products, cosmetics, and body care items. They focus on natural and responsibly sourced ingredients in their product formulations.
Burt's Bees products are available at major retailers like Target, CVS, Walgreens, and grocery stores nationwide. You can also purchase directly from their website or through online retailers like Amazon.
You can reach Burt's Bees customer service through their website contact form, by calling their toll-free number, or through their social media channels. Contact information is available on their official website under the customer service section.
Yes, Burt's Bees offers wholesale opportunities for retailers and bulk ordering options for businesses. You can contact their sales team through their website to inquire about wholesale pricing and minimum order requirements.
Burt's Bees typically accepts returns of unused products within a specified timeframe when purchased directly from their website. For products purchased at retail stores, you'll need to follow that retailer's specific return policy.
Yes, Burt's Bees is committed to being cruelty-free and does not test their products on animals. They are certified by Leaping Bunny, which is considered the gold standard for cruelty-free certification.
Burt's Bees primarily focuses on their own branded products and does not typically offer private labeling services to other companies. For custom business solutions, you would need to contact them directly to discuss specific needs.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Finally found a brand that doesn't irritate my eczema-prone skin. The facial cleanser is gentle but effective, and I love that they use natural ingredients. Subscription service makes reordering convenient.
Had an issue with a damaged product and their customer service team resolved it immediately with a full replacement. The hand salve I ordered works wonders on dry skin. Will definitely order again.
The skincare products are amazing and gentle on my sensitive skin. However, the website can be slow to load sometimes and the search function isn't the most intuitive. Overall still happy with my purchases.
Order arrived in just 2 days! The baby products are gentle and effective. Only complaint is that some items sell out quickly and take a while to restock.
I've been ordering from Burt's Bees for years and their customer service is consistently excellent. Orders arrive quickly and well-packaged. The lip balms are my go-to, though I wish they offered more variety in their seasonal scents.
Some products are great (love the lip balm) but others didn't work for my skin type. The return process was straightforward though, which I appreciated. Shipping took longer than expected.
Every product I've tried has exceeded expectations. The body lotion absorbs quickly without feeling greasy, and the lip treatments actually repair chapped lips overnight. Customer service is responsive and knowledgeable about ingredients.
The lip balm consistency seemed different than usual - much softer and melted easily. Customer service said it might be due to shipping conditions but offered no real solution.
Products are fine but nothing revolutionary. The lip balm does its job and the hand cream smells nice. Prices are reasonable for natural products.
The lip balms are nice but honestly a bit overpriced for what you get. Customer service was helpful when I had a question about ingredients though.
Quality products that actually work. The beeswax lip balm lasts forever and the hand cream is perfect for winter. Shipping was fast and everything arrived in perfect condition.
Been using their products for decades and the quality has remained consistent. Online ordering is easy and they often have good promotions. The packaging is eco-friendly which I love.
To become an authorized Burt's Bees retailer, you can apply through their wholesale program by contacting their sales team. They will review your business information and provide details about minimum orders, pricing, and partnership requirements.
Burt's Bees primarily focuses on product manufacturing and sales rather than consulting services. However, they may provide educational materials and support to their retail partners about product knowledge and merchandising.
Burt's Bees is a personal care company that manufactures and sells natural skincare, lip care, and beauty products. The company is known for its beeswax-based formulations and emphasis on natural ingredients in products such as lip balms, moisturizers, and cosmetics. Founded in 1984, Burt's Bees has grown from a small candle and personal care business to a widely recognized brand in the natural beauty industry.
