Cable Intelligence is a leading supplier of networking and cabling products in the United Kingdom. The company specializes in a comprehensive range of cables, including Cat5e, Cat6, and Cat6a Ethernet cables, as well as fibre optic cables and audio-visual solutions. Additionally, Cable Intelligence offers essential components such as cabinets and SFP transceivers to meet the diverse needs of its customers. Targeting both retail consumers and trade customers, Cable Intelligence emphasizes exceptional customer service and timely delivery, often providing next-day shipping for orders. The company has established a dedicated portal for trade customers, offering discounted prices and additional benefits. With a commitment to keeping customers informed through regular shipping updates, Cable Intelligence aims to facilitate seamless project execution for professionals and enthusiasts alike.
Cable Intelligence receives overwhelmingly positive feedback from customers, highlighting their great service, fast delivery, and competitive prices. Many reviewers appreciate the efficiency of the order process, with several noting quick turnaround times from order to delivery.
Consumers frequently mention the helpfulness of staff, particularly praising Simon for his knowledgeable assistance. However, some customers report issues with the order and payment process, including glitches when adding items to the basket and difficulties with credit card verification. Despite these minor complaints, the overall sentiment remains highly favorable, with many expressing a willingness to recommend the company. Overall, Cable Intelligence is seen as a reliable choice for electronics and technology needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 63 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2023.
| Month | Average | Reviews |
|---|---|---|
| Sep 22 | 5.0 | 2 |
| Oct 22 | 5.0 | 1 |
| Nov 22 | 5.0 | 1 |
| Dec 22 | 5.0 | 1 |
| Jan 23 | 4.7 | 3 |
| Feb 23 | 5.0 | 3 |
| Mar 23 | 5.0 | 3 |
| Apr 23 | 5.0 | 2 |
| May 23 | 5.0 | 2 |
| Jun 23 | 5.0 | 2 |
| Jul 23 | — | 0 |
| Aug 23 | 4.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 63 most recent reviews.
“great experience super quick turn around between ordering and delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | −2% | 63 |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 | |
| 3.5 out of 5 (good) | 100 out of 100 | — | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 192 |
Bottom line: Cable Intelligence is #2 of 5 on overall rating in this group. On value, One Stop Cable Shop scores higher (5.0 vs 4.5).
63 reviews of Cable Intelligence. Filter by what matters to you.
Advertised an item as “in stock” with no intention to honour the order AND charged the payment card before being in a position to despatch. No suggestion to date on when a refund will be processed. A shameful way to do online business
Unfortunately unable to give no stars for this terrible service. I am still waiting for my order to arrive, placed over a month ago. Cable Intelligence are ignoring my emails. They have now messed up an installation that was meant to be finished before Christmas. Kindly send out the order ASAP Cable Intelligence!!
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Cable Intelligence is a leading supplier of networking and cabling products in the United Kingdom. The company specializes in a comprehensive range of cables, including Cat5e, Cat6, and Cat6a Ethernet cables, as well as fibre optic cables and audio-visual solutions. Additionally, Cable Intelligence offers essential components such as cabinets and SFP transceivers to meet the diverse needs of its customers. Targeting both retail consumers and trade customers, Cable Intelligence emphasizes exceptional customer service and timely delivery, often providing next-day shipping for orders. The company has established a dedicated portal for trade customers, offering discounted prices and additional benefits. With a commitment to keeping customers informed through regular shipping updates, Cable Intelligence aims to facilitate seamless project execution for professionals and enthusiasts alike.
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