Car and Rentals is an online car rental platform that simplifies the process of booking vehicles for travelers in the USA. Through its user-friendly website and mobile app, the company connects customers with a wide range of rental options, including commercial and luxury cars, from major rental companies worldwide. This approach allows users to easily search, compare, and book the ideal car for their needs, all while benefiting from exclusive rates and promotional offers.
The target market for Car and Rentals includes leisure and business travelers looking for convenient and affordable car rental solutions. The platform supports users with various services, including 24/7 customer assistance, SMS booking, and WhatsApp support, ensuring a smooth rental experience. By focusing on affordability and ease of use, Car and Rentals aims to enhance the travel experience for customers seeking reliable transportation options across the United States.
Car and Rentals has a positive customer experience.
Car and Rentals receives high praise from customers for its competitive pricing and efficient service, particularly for airport rentals. Many reviewers highlight the affordability and quality of the vehicles, noting that the booking process is smooth and hassle-free.
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Customers appreciate the helpful staff, with several mentioning positive experiences when modifying reservations or needing assistance. However, there are critical voices regarding customer service, with one reviewer describing an encounter with an "extremely rude" representative, which stands out amidst the overwhelmingly positive feedback. Overall, while the majority of experiences are positive, the inconsistency in staff attitude suggests room for improvement. The sentiment leans strongly positive, reflecting a generally favorable view of the company.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
27
100%
● Medium
4.7 / 5 overall
=
27 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
1.0▼ 4.0
12-month avg
3.7
All-time
4.7
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
1
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
5.0
1
Mar 25
—
0
Apr 25
—
0
May 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
Top praiseof 26 positive reviews
Prices & value38%
10 mentions
Customer service27%
7 mentions
Smooth experience15%
4 mentions
Helpful support8%
2 mentions
“i was looking for affordable options and this website offered me the best deal”
On “Prices & value” · Feb 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
Overall rating and review count for this company and similar companies
Extremely rude customer service. Accidentally called their number as they advertised “Budget Rental Car”. The guy asked which company I was calling for then practically shouted at me to call the right... See more
I've rented from car and rentals multiple times now for both business and personal trips.. the one time I needed to modify my reservation, the agent was helpful and made the changes instantly.. second... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Extremely rude customer service. Accidentally called their number as they advertised “Budget Rental Car”. The guy asked which company I was calling for then practically shouted at me to call the right place and hung up.
I've rented from car and rentals multiple times now for both business and personal trips.. the one time I needed to modify my reservation, the agent was helpful and made the changes instantly.. second time I booked for my trip and I got cheaper deals from other sites...reliable... Thanks
I booked a car to Caesar’s Palace from Vegas airport. Happy to say that it was a great experience. The car was just as advertised and very spacious. Car hygiene was well taken care of. We had no trouble fitting all our luggage.
I made a booking and process was very smooth. I took a vacation with family and before my reaching there, the car rental company was waiting with my car
Recently i rented a car for my family and it was so smooth experience for me and mine family even through when i tried to extend the dates it was smooth too just needed to call and everything was done.
So i booked a car from this guy ethan picked up my call and booked a 7 seater for me.
the car was nice i booked it for a week.
and the experience was nice.
good company..
It was really a nice experience to dealing with car and rentals they helped me a lot to provide the best rental car closer to my location and helped me with such great discounted deals. Happy with the services.
It’s a fantastic organisation with great trainers and managers. Everything is perfect there is nothing more that a new employee would need as all help and support is provided.
Car and Rentals is an online car rental platform that simplifies the process of booking vehicles for travelers in the USA. Through its user-friendly website and mobile app, the company connects customers with a wide range of rental options, including commercial and luxury cars, from major rental companies worldwide. This approach allows users to easily search, compare, and book the ideal car for their needs, all while benefiting from exclusive rates and promotional offers.
The target market for Car and Rentals includes leisure and business travelers looking for convenient and affordable car rental solutions. The platform supports users with various services, including 24/7 customer assistance, SMS booking, and WhatsApp support, ensuring a smooth rental experience. By focusing on affordability and ease of use, Car and Rentals aims to enhance the travel experience for customers seeking reliable transportation options across the United States.