Central Tickets Limited operates as a ticketing platform, providing customers with the ability to purchase tickets for a variety of events. The company focuses on delivering a seamless ticket-buying experience for users seeking access to concerts, sports events, theater performances, and other live entertainment. With a user-friendly interface, Central Tickets aims to simplify the ticketing process for consumers, ensuring they can find and secure their desired tickets with ease.
The primary target market for Central Tickets includes event-goers and enthusiasts who are looking for reliable ticket purchasing options. The platform serves a diverse audience, ranging from casual attendees to dedicated fans of specific events. By offering a centralized location for ticket sales, Central Tickets Limited seeks to meet the needs of consumers while contributing to the broader live entertainment ecosystem.
Central Tickets Limited has a positive customer experience.
Central Tickets Limited receives overwhelmingly positive feedback from customers, who praise the excellent selection of events and the ease of purchasing tickets. Reviewers highlight the straightforward booking process, great customer service, and the ability to find fantastic seats at bargain prices.
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Many express satisfaction with the variety of shows available, noting that they have enjoyed numerous events without any hassle. However, a small number of complaints mention issues related to data breaches and concerns about Google-related problems, which slightly tarnish the overall experience. Despite these criticisms, the majority of consumers appreciate the value and efficiency provided by Central Tickets. Overall, the sentiment is highly positive, reflecting a strong reputation in the events and entertainment sector.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
160
100%
-0.1
● Low
4.9 / 5 overall
=
160 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.9▼ 0.1
12-month avg
4.9
All-time
4.9
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
5.0
41
Jul 25
5.0
59
Aug 25
4.7
59
Sep 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
Top praiseof 157 positive reviews
Prices & value39%
61 mentions
Customer service23%
36 mentions
Easy to use22%
34 mentions
Selection17%
27 mentions
“It’s easy to find great seats for a sheer variety of shows at bargain prices”
On “Prices & value” · Aug 31, 2025
Top complaintsof 3 negative reviews
Account issues67%
2 mentions
“I registered for an account in 2018 and went to two events before COVID”
On “Account issues” · Aug 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
Overall rating and review count for this company and similar companies
Excellent Excellent service! I received a fast response to my email, and the team was incredibly flexible and helpful service
Excellent service! I received a fast response to my email, and the team was incredibly flexible and helpful in finding a solution that worked for me. Really appreciate the efficiency and support—highly recommended!
I have been using central tickets for some time now and would highly recommend them! I have seen some great shows for bargain prices. I look forward to seeing what shows they get next!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I had a great experience booking tickets through Central Tickets. Not only were the prices genuinely discounted, but when I accidentally selected the wrong date, their customer service team sorted it quickly and without any fuss. They were polite, responsive, and made the whole thing completely stress-free.
What also really stood out to me was how well they handled the cyber attack last year. In a time when even major companies are regularly breached and often stay silent, it was refreshing to see a smaller business respond with such transparency and professionalism. Some of the reviews on here feel a bit unfair in that regard — I think they deserve credit for how openly and responsibly they dealt with the situation.
Highly recommend Central Tickets for both the value and the service.
Excellent site to use. I have booked a few different events through them and have always been very happy. Not only are the tickets an amazing price, the seats were excellent and the ease of booking and speed of service is top notch. I throughly encourage people to give them a look. Fantastic site.
As always, a really good experience with Central Tickets. I'm really glad that I discovered these guys, as I've experienced many shows and events that I wouldn't have otherwise attended.
Not great; my personal data is now published on the dark web
I registered for an account in 2018 and went to two events before COVID. The shows were OK.
Since then, I received a barrage of emails pushing events every day and then their database was hacked/phished.
Today, Google has informed me that my full name, email address and full home address are available on the dark web.
The discounted tickets don't seem so worth it now. This company cannot be trusted with your personal data.
No apology is enough for this data breach. Even if they comply with the ICO; there has been no compensation given to me after putting my personal safety at risk.
Update: their reply below doesn't help me at all as my full name and home address is still available on the dark web due to their lack of cybersecurity. They are also suggesting that Google's alert telling me that my home address has been published due to this company's security breach is inaccurate. That seems odd that Google would make that up. Clearly my home address was requested at some point.
In addition, they state that I could unsubscribe but I was forced to keep receving numerous emails each day because their terms stated unsubscribing meant you could no longer be a member. I would have preferred to unsubscribe but login to view the tickets on offer but that was not an option. Overall, joining was a big mistake and I regret giving them my details.
Central Tickets - Security Breach Private Info on DarkWeb
Central Tickets have had a security breach and now won't allow me to sign into my account to delete it. They will not send me a verification code to reset my password either.
This is not an attempt to discredit what I once thought of as a great company. See screenshot below (if I can figure out how to add) from Google Security
Central Tickets reply says this was 2024. Google Security dates the breach at 19th August 2025.
I'm more inclined to believe Google, than a company that has already had a breach in 2024 by their own admission
I'm using Central Tickets since few years and it's always been a great experience both the service and customer service which replies promptly even on Sunday afternoon
I had a great experience booking tickets through this site. Not only were the tickets offered at a discounted price, but when I accidentally booked the wrong date, their customer service team responded quickly and helped me change it without any hassle. They were polite, efficient, and made the whole process stress-free. Highly recommend both for the great deals and excellent service!
Central Tickets Limited operates as a ticketing platform, providing customers with the ability to purchase tickets for a variety of events. The company focuses on delivering a seamless ticket-buying experience for users seeking access to concerts, sports events, theater performances, and other live entertainment. With a user-friendly interface, Central Tickets aims to simplify the ticketing process for consumers, ensuring they can find and secure their desired tickets with ease.
The primary target market for Central Tickets includes event-goers and enthusiasts who are looking for reliable ticket purchasing options. The platform serves a diverse audience, ranging from casual attendees to dedicated fans of specific events. By offering a centralized location for ticket sales, Central Tickets Limited seeks to meet the needs of consumers while contributing to the broader live entertainment ecosystem.