CoinGecko is a comprehensive cryptocurrency data platform that provides users with real-time information on cryptocurrency prices, market capitalization, and trading volume. Targeting both individual investors and institutional players, the platform tracks over 19,000 cryptocurrencies, offering detailed insights into price trends, top gainers and losers, and market performance metrics. CoinGecko's user-friendly interface enables users to monitor their portfolios and receive updates via push notifications through its mobile app. The company serves a diverse audience, including cryptocurrency enthusiasts, traders, and market analysts, by delivering essential tools and data that facilitate informed investment decisions. By aggregating a wide array of cryptocurrency market data, CoinGecko positions itself as a valuable resource for those looking to navigate the rapidly evolving landscape of digital assets. Users can access live cryptocurrency charts and market stats to stay updated on emerging trends and opportunities in the cryptocurrency market.
CoinGecko faces significant criticism from users, with a staggering 80% of reviews rating it poorly. Many consumers express frustration over the platform's reliability, citing issues with inaccurate price alerts and misleading information about cryptocurrency values.
Users report difficulties in withdrawing funds, with some claiming they are unable to access their accounts or are misled about fees. Despite these complaints, a small percentage of reviewers appreciate the platform's user-friendly interface and commend its updates, noting it as a good resource for crypto information compared to competitors. However, the overall sentiment is overwhelmingly negative, with many users feeling deceived and disappointed by the service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 60 | 100% | -1.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 3.5 | 2 |
| Apr 25 | 1.0 | 1 |
| May 25 | 2.3 | 3 |
| Jun 25 | 2.0 | 1 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“very good, smooth and easy use app”
“They are a scam”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto News & Research.
| Company | Overall | Legit | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 1.8 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.9 out of 5 (poor) | — | 60 |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | — | 6 | |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.7 out of 5 (poor) | — | 62 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | — | 25 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | 20 |
Bottom line: CoinGecko is #4 of 5 on overall rating in this group. On website & app, Kolo scores higher (4.3 vs 2.2).
60 reviews of CoinGecko. Filter by what matters to you.
trying to create a simple portfolio of 10 coins took me ages. The portfolio would not appear and after awhile its there again. Like wanting to play hide and seek. When you type the coin ticker, it only appears after 2-3 attempts. Eventually I had to delete it and move over to Coinmarketcap where it was more seemless.
I am reaching out to express my extreme dissatisfaction and concern regarding the prevalence of scams and fraudulent activities on your platform, specifically on the CoinGecko Terminal. It has come to my attention that there are individuals taking advantage of your platform to execute scams, particularly in creating liquidity pools. Users, including myself, have fallen victim to these scams, where it becomes impossible to withdraw funds from these pools, essentially rendering them one-way traps. I find it hard to believe that CoinGecko is unaware of these issues, and it raises serious questions about the integrity of your platform. If CoinGecko continues to allow such activities, it raises suspicions that the platform may be complicit in these fraudulent actions. I demand immediate action to investigate and rectify these matters. It is unacceptable for a platform of your stature to permit scams that result in financial losses for users. If CoinGecko does not address this issue promptly, I will be compelled to share my experience and concerns with the wider community to raise awareness about the risks associated with using CoinGecko. I trust that you will take this matter seriously and implement necessary measures to restore trust in your platform.
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I was scammed 2000 dollars trusting the crypto platform coingecko.com. I saw an ad on the website coingecko.com for a company that goes by the name Defi3 or DefiThree. Now the name speaks for its self, so I clicked on the defi3 ad and was directed to an exchange. Long story short I followed the steps to begin my investment. The first red flag I saw was this defithree company works with the tron network, but I said to myself a professional company like Coingecko would never sell me a fraud/scam, so I ignored the fact that its on the Tron network. I continued and then I noticed the support said I must send my money to an address and that I could not connect my wallet to the defi3 platform. Now that was a major red flag, but again I ignored the second red flag because again I trusted in the Coingecko website that they would not scam the people that use their website and they would scan every ad campaign ID before pushing the ads. Boy was I wrong. I sent the money and the very kind support disappeared instantly. I realized i was scammed. Not by the defi3 support, but by coingecko.com and i decide to get in contact with them. After days I trying to get some form of contact info for coingecko I finally found an email contact. Coingecko responded to me with the weakest most pathetic excuse and said that their ads are decentralized. As a online marketer i can tell you that is a lie. When I read the sorry excuse for a fraud answer Coingecko gave me, I knew automatically coingecko.com is the one that scammed me. Not once have they(coingecko.com) done anything to assist in my case. This proves that coingecko.com is out here creating Fraudulent crypto companies and scamming innocent people of their funds. Be careful when you visit coingecko.com and do not trust the ads. The ads on coingecko.com are highly most likely scams. I lost a lot of money because of thinking that coingecko.com was a professional platform, especially with all the crypto scammers out there, you would think a company like coingecko.com would at least vet out these ad campaigns if they were not the ones themselves doing it. Be careful with the ads on the coingecko.com website, they are most likely Scams. im talking from experience.
How can coingecko.com inflate the price of Bnb Tiger inu to over 50 million percent in the past month mean while, on coinmarketcap.com the token is about 46 percent in the past month. This makes the platform not legit and i suggest that people should move from the platform for their own safety.
The platform exhibits an excessive degree of centralization coupled with glaring favoritism. They assert an unearned authority in distinguishing the virtuous from the questionable within the crypto industry. Furthermore, their listing policies are replete with inconsistencies; they profess adherence to criteria that demand a project to have a commendable social engagement via exchange listings. Yet, it has come to our attention that certain projects presently featured on this platform display negligible trading activity, lack exchange listings, and possess feeble social media engagement. Coingecko must uphold principles of impartiality and equitability in their evaluation of projects, adhering to uniform criteria applied judiciously across the spectrum of crypto projects, including those already present in their listings. All cryptocurrency projects should be treated equitably, devoid of prejudice. The platform should refrain from assuming an authoritative role in determining what is deemed positive or negative. Instances of inaccuracies have been observed, wherein projects with questionable intent, such as Celsius, Luna, or FTX, have been included due to a lack of discernment. Cryptocurrency epitomizes a paradigm shift, marking a profound evolution towards a more just and unbiased society. At its essence, it introduces an innovative means to equalize opportunities and redefine the very principles of fairness. Coingecko's lack of impartiality and evident favoritism is a cause for concern. To rectify this issue, there is an urgent need to establish transparent evaluation processes that prioritize fairness and equality for all cryptocurrency projects. It's imperative to foster an environment where every project, regardless of size or influence, is given an equal opportunity to thrive and be accurately represented in the crypto landscape.
Blocked because of vpn
It's a pretty good platform, but I can't understand the API pricing when they have less coins that Coin Market Cap.
Less coins than competitors like CMC and sometimes the site doesnt load unlike others. Still, cleaner-looking and easier to navigate than others.
Es riecht nach pleite - finger weg!
very good, smooth and easy use app
Nie są wiarygodni,kto płaci im za reklamę ten jest promowany,kilka razy miałem aktywo które mocno zyskiwało przez 2-3 dni,pomimo tego nie było go na liście zyskujący i tracący-a powinno być,kolejna manipulacja polegała na tym że pomimo dostępności na DEX niektórych aktywów tu taka opcja się nie pojawia,a np. na coinmarkecap już od kilku dni jest wyświetlana.Korzystać ze strony można,ale nie ufajcie im.
I have been locked out of my account and all my data for close to two weeks now. Every few weeks the app forces me to log back in and then doesn’t accept my password. So I go to the process of resetting it, but it will not send me a reset. I have sent over 80 to myself now and not one has come through. All my data is locked up in my CoinGecko app so it’s hard to switch to another app right now but I may just need to and just take this is a big loss. I’ve been going back-and-forth with customer support and I still cannot get a password reset! 10 days I have been unable to access my account and all they can do is keep sending me emails saying they’re looking into it. 10 days… That’s unacceptable and too long to go without access to your data. I have not paid for the app yet because every three weeks it kept logging me out not letting me log back in, then, for no reason it would except the password that it would not the previous week. This time it’s not working at all. I love the app I love the user friendliness of it. I want to buy the annual subscription, but I cannot imagine my level of frustration if I had actually paid all that money and got this level of customer support in getting back into my account. I am still locked out and I’m still getting emails from them… By the way, they can send me emails but the app with the same email address can’t send me a password reset? This is an error in an issue on their side and I feel helpless on the other side because I can’t get help! I’m almost ready to just say forget it and start all over with a different CoinTracker. Such a shame because I liked this app a lot when it worked. This app tracks your data from the very beginning and has tracked my data since I started crypto. I need my data out of the app at the very least. But I cannot get support.
Awful company! Do not trust them! They are out to mislead you.They gatekeep coins. It’s a shame they get 1 star because they deserve 0
Fake Website
What a sleaze ball group, if I could give lower than a 1 I would. The first negative is that you pay taxes out of your pocket and not from profits earned. When my portfolio got to $50,000 your account is frozen until you pay the 20% personal income tax. Ok I need to pay taxes but why freeze my account? When I paid my taxes of $29,000 I figured I’d be able to pull funds out into my wallet…nope Coinegg continued to freeze my account. Oh well, I continued to trade on the platform. When I hit the $300,000 mark my account was frozen again. This time they wanted me to do an advanced authentication. Ok I can do that however, this time it is going to cost you. You must pay a 15% authentication fee to Coinegg, this was going to cost me $49,000. I paid the fee but Coinegg wasn’t able to complete my authentication review in the allotted time so my account was frozen again. Now for me to unfreeze my account I must pay the remaining outstanding taxes of $32,000 and a default deposit of $96,630. In total this is going to cost me $206,000 to get access to my portfolio of $325,000, What the hell!!! This is the most unethical company I ever been involved with. These MF’ers need to be prosecuted!!!
CoinGecko is a comprehensive cryptocurrency data platform that provides users with real-time information on cryptocurrency prices, market capitalization, and trading volume. Targeting both individual investors and institutional players, the platform tracks over 19,000 cryptocurrencies, offering detailed insights into price trends, top gainers and losers, and market performance metrics. CoinGecko's user-friendly interface enables users to monitor their portfolios and receive updates via push notifications through its mobile app. The company serves a diverse audience, including cryptocurrency enthusiasts, traders, and market analysts, by delivering essential tools and data that facilitate informed investment decisions. By aggregating a wide array of cryptocurrency market data, CoinGecko positions itself as a valuable resource for those looking to navigate the rapidly evolving landscape of digital assets. Users can access live cryptocurrency charts and market stats to stay updated on emerging trends and opportunities in the cryptocurrency market.
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