CrowdTrust is a prominent event organizer known for hosting Comic Con Liverpool, one of Europe's largest pop culture conventions. Held biannually at the ACC Liverpool campus, this event attracts tens of thousands of fans from across the UK and around the world. Attendees can engage with a diverse lineup of star guests from the realms of movies, television, gaming, anime, and sports entertainment, offering opportunities for signings, photo opportunities, and live panels where guests discuss their projects and experiences. In addition to guest interactions, Comic Con Liverpool provides a vibrant atmosphere for fans to celebrate their shared interests in comics, fantasy, sci-fi, gaming, horror, and cosplay. The convention features gaming areas, cosplay showcases, and a marketplace with unique merchandise from traders and artists. This community-centric event fosters bonds among fans, making it a key destination for those looking to immerse themselves in pop culture and connect with like-minded individuals.
Monopoly Events' Comic Con Liverpool generally receives positive feedback, with many attendees praising the enjoyable atmosphere and helpful staff. Reviewers frequently highlight the well-organized nature of the event, the impressive variety of guests, and the overall fun experience, noting it as one of the best conventions in the UK.
However, some customers express dissatisfaction with specific issues, such as rude staff interactions and unclear booking processes, which detracted from their experience. Complaints about long wait times for autographs and photos also surface, indicating that logistical challenges can impact enjoyment. Despite these criticisms, the majority of attendees leave with fond memories and a desire to return. Overall, the sentiment leans positively, reflecting a successful event with room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 100 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 3.5 | 15 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 3.1 | 8 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“The staff that work for monopoly events are really helpful, really want everyone to have the best experience The co...”
“This year was our second time of going to Comic Con Liverpool which always seems to be excellent at first view”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | 100 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Monopoly Events - Comic Con Liverpool is #3 of 5 on overall rating in this group.
100 reviews of Monopoly Events - Comic Con Liverpool. Filter by what matters to you.
Over a year ago
Been to Comic Con Liverpool 3 times, my first being May 2024, then again in November 2024 and most recently the one just gone. First off, WOW, the guest lists for these 3 alone was insane. Heroes of... See more
Over a year ago
I had a health emergency while waiting for Hayden Christensen. The staff handled it very appropriately, and even placed me into a cooler room so I could recover and they saved my place within the queu... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I always have a brilliant time at this event- they have great guests, it's well organised, and there's a great variety of stalls and vendors. It gets bigger and better every time! Completely recommend for a great convention experience.
The staff that work for monopoly events are really helpful, really want everyone to have the best experience The con has such a wide variety of guests to cater to everyone and have quickly got the well deserved reputation of getting the top guests in the uk! The stalls are brilliant, lots of different things to buy and caters to everyone Although sometimes issues with the venue staff not knowing how to manage the flow of people and sending people on unnecessary long routes its understandable with how they want to keep everyone safe and moving (and no fault of the event organisers themselves) A great community and a great weekend out whatever your interests, there's something for everyone
Been to Comic Con Liverpool 3 times, my first being May 2024, then again in November 2024 and most recently the one just gone. First off, WOW, the guest lists for these 3 alone was insane. Heroes of mine I never dreamt of being able to meet in person: Orlando Bloom, Sean Astin, Andy Serkis, Ralph Fiennes, Sebastian Stan, Liv Tyler, James McAvoy, Hayden Christensen, Jason Isaacs to name but a few. Yes it’s always pretty busy but considering what I’ve seen at other conventions it never felt like too much. Was very well ran and even when delays happened staff did their best to keep everything flowing smoothly and were always extremely helpful whenever I needed assistance with something. Great selection of stalls set across the 3 buildings and food vendors were available but if you wanted to leave to eat elsewhere you were able to come and go as you please as well as bring in your own food if needed. I struggle massively with anxiety and have always had many autographs/photos booked so I opt for a diamond pass which I highly advise if you’re like me. However I have friends who have managed just as many on a standard entry ticket so all depends on how much queuing you can tolerate physically/mentally. I prefer to do my browsing/shopping of the stalls near the end when most of the big crowds have dispersed and I can have a good peruse of everything. Sundays are usually quieter in general than Saturdays too so keep that in mind if you struggle with big crowds. The cosplays from people coming and the professional cosplayers walking around the convention were fantastic, everyone was always happy to have their photo taken with me and was just an all round positive vibe. Overall I’ve always had a great time at Comic Con Liverpool and already excited for November 🙌🏼
I had a health emergency while waiting for Hayden Christensen. The staff handled it very appropriately, and even placed me into a cooler room so I could recover and they saved my place within the queue. I had an issue getting down the stairs due to a lift not working, so a very very kind monopoly staff worker helped me plus my wheelchair down the stairs as they walked past. Never had any issues that couldn't have been fixed/solved. The staff are incredibly friendly, the venue is wheelchair friendly (a big win for myself and other wheelchair users). Any issues and the stuff is always willing to lend a hand! I missed out on a photograph with a guest due to Hayden's queue being very long, I spoke to them and they were very happy to transfer my photo to the Sunday! Very lovely people and staff all around!
Didn't get my James McAvoy photo or Michael Chiklis signature, they think you can just go from one end to another in seconds, they blame me for the 5pm timeslot for the photo which was for a autograph I only just realised, very rude staff when I found out I missed James McAvoy, Michael Chiklis wasn't there for the signature when we waited for him, it's all balls!! You have to be elsewhere and they expect you to be at places right at a time or else!! The queues are massive, 70 minutes in Cobra Kai photo. That was £95 for James McAvoy and £60 for Michael Chiklis stolen from me by these thieves who say oh it's non refundable. Then there is the security which we had to deal with when one of our bags was stolen while we were getting out Dina Meyer photo, they said the bag will come back because they had another, it was a lie, they knew it was stolen and we had to keep going back there to check, we know who it was now because it's on the photos in Dina Meyer, it made us miss Starship Troopers q&a and James McAvoy. Thieves who protect thieves monopoly events
This year was our second time of going to Comic Con Liverpool which always seems to be excellent at first view. There are a few downfalls for this year’s one though. Like for one, they should let people know before purchasing an autograph ticket for a certain guest if that guest doesn’t personalise the photos which means they only put their signatures on it. Another downfall is not allowing anyone with disabilities to queue up in the diamond pass lane which I believe to be discriminating and unfair despite not having a white wrist band. Especially when we saw ones in wheelchairs going down that lane. We didn’t appreciate the woman’s attitude towards not making the decision to let us through. Giving the fact that I paid quite a high price for the autograph tickets for the two guests that I wanted to meet. It was a childhood dream of mine to meet them as I am a fan of the Karate Kid movies and the Cobra Kai series. I was totally disappointed them not personalising the photo or having a chat with either of them. One of their signature is more of a huge squiggle and is illegible as it was done quickly. There are a couple more things that I like to point out are that the two guests just happen to only talk to half of their fans, I was in the half they didn’t talk to which I think is unfair as we all paid the same price for some sort of interaction. Other guests are able to do it why can’t they. Finally I would like to mention that while queuing up for one guest we didn’t appreciate that a person with a Diamond pass decided to stand in front of us instead of going to the back of the queue with the others with a white wrist band. He totally ignored both my father and me. While I do appreciate that anyone with white wrist bands have certain perks including getting to the front of the queue that still doesn’t give them the right to cut in front of someone in a wheelchair by jumping the queue. Neither of the guests noticed my t-shirt or pin and didn’t talk when getting the photo. I think that if you take this all into consideration then the next event might go smoothly and better for everyone.
Very disappointing. The staff were just absolutely rude. This is the first time attending the Liverpool con, having previously visited the one in Scotland. Safe to say never again. Absolute rubbish!
Speaking on the May 2025 convention. I couldn't be more disappointed in my local comic con. One of my favourite aspects of going to a con is the wonderful independent artists, however there were so few of them and they were all scattered around or put in the greenhouse that was the MS arena main walkway. Meanwhile the main hall where the artist alleys usually are, was full of dropshippers, resellers and straight up scam artists. One example me and my partner ran into was looking at a figure, checking the price of it online put it at around £35 (give or take 5), but when we asked the price of it at the stall, the seller proposed it was £90! Luckily we were wise enough to check but predatory businesses like this that are marking up prices that high shouldn't be welcome to conventions, they're one shade off of being thieves. Another problem I had at this con was the lack of an event schedule online, and putting well sought after panels on before standard entry. There was no awareness made that people getting standard entry tickets would miss the fantastic four panel, and that really dampened my day, realising that I couldn't have made that. I really hope monopoly events learns from this time round and gives independent artists a lot more space and attention, and has a harsher filter on who sells at their convention's going forward. As well as putting their event schedule online more openly, and reassessing the times of panels to be more friendly to general entry tickets holders.
The booking process is very unclear. One guest ticket say you meet and greet anytime between 9am and 6pm yet to attend says late entry 12:30pm. Not clear at all. Phone line no answer. Won't be attending again. Say you have to read all terms and conditions but why? When you can just make the booking system clearer?
What a fantastic day out! Loved every minute of it and can't wait to go to the next one! Every single time we go we have the best time and there is always so much to see!
Had the most fantastic day on the Saturday well done all at monopoly events for such well agonised event can’t Waite for nxt one only complaint was the price ov food was really high and poor quality butibleve that’s the venue at fawlt besides that five star for every think
Honestly think monopoly events only care about taking your money and don't give a s**t about u. First one I went too was in May. Had a few autographs booked but by the time they announced who was going, all Diamond pass had sold. Mostly I went for the lotr actors. Was badly organised as they were all running late. Wasn't given a time slot for Andy serkis and his line was 2hrs. Staff were rude and didn't give a crap. Wasn't give a time slot for him. When I said I had to take my friends highly autistic brother home as he was stressed, they didn't care at all. So lost £90, plus when I messaged them about it, they didn't reply. The recent one in November, got a diamond pass but couldn't book a slot for Peggy, dogpool, photo online. Wouldn't let me. When I went on the day to see if i could buy one and buy the autograph, they said no. I explained that the system wouldn't let me buy one, there answer in a sarcastic way, not our problem. Bad company, rude staff. Need better organisation and understand frustrations with the people who spend loads of money to come and see theses actors.
Had a brilliant day at comic con Liverpool with my two daughters went on the Sunday loads of stars to see get photos and autograph off I loved the movie cars and even the truck some of the costumes are amazing lots of stores to buy everything movie series related my kids had a ball especially recommend doing one of the panels I did the Sebastian Stan one can’t wait for the next event
Was really thrilled to attend Liverpool Comic Con for the first time and have the opportunity to meet Ralph Fiennes. After reading reviews about previous editions I was worried it would be chaotic, but actually I found it well organised (the timeslots for the big guests are an excellent idea!) Credit goes to the ground staff who did an excellent job stewarding the site, guiding people to the right places and generally keeping people safe and avoiding overcrowding. They could be quite firm at times, but I guess you have to be with so many people in attendance. Of course, for such a big event, you have to be prepared to be patient and queue to meet the big stars, but all in all, I found my experience at Liverpool Comic Con really positive. If the guest list is as good next year, I'll be back!
We had a great day at comic con. My son especially loved getting to meet Rupert Grint. And everyone was so lovely to him. I couldn’t fault the staff, how friendly and helpful they were. If guests were running over, they allowed us to go and get our other photos and come back to another time slot. They couldn’t be more helpful, was sad to see some comic con goers shouting and berating staff over long wait times when that’s to be expected. I don’t think people understand there has to be one way systems and parts of the building closed off until it empties due to venue/fire safety rules. It was so busy and they did their best to keep guests safe from overcrowding, we go every year and this one was the busiest I’ve seen but we had an amazing day. The vendors were lovely and my son loved the funko pop stands. Will definitely be going back in May!
I attended Liverpool Comic Con for the weekend and I had one of the most fun weekends I've had all year - meeting Sebastian Stan who was the first person I fell in love with when I was introduced to the Marvel Cinematic Universe instantly made this event one of the best events Monopoly hosted in terms of their guest lists. Every guest I met this weekend was so kind, respectful and made me feel welcomed, and that the queues - albeit flawed in their organisation and management - were worth waiting in. Since this event was the biggest event in terms of Monopoly's guest list, Liverpool's venue definitely was massive. Gladly they listened to my concerns from May's event in terms of Arena entrances, although there were still multiple complaints from other customers regarding accessibility for customers with visible and non-visible disabilities - some customers complained about staff behaviour towards those with disabilities which I found shocking. This event was personally my biggest in terms of networking - I was recognised in the crowd for my Spider-Man India cosplay on Saturday, with guests such as Rupert Grint and Elliot Page singing high praise - Elliot also took the time out of our photo opportunity to fix my wardrobe malfunction which he didn't have to do, but I am forever grateful to him for being so kind to pause the photoshoot to make me feel more comfortable. The Supernatural guests were impressed with my Ghostface cosplay - all of them interacted with my props like never before, and I was happy to see that there were stalls nearby which provided last-minute props and masks for costumes. I was in the ECL building on Sunday morning whilst the minute's silence was observed for Armistice Day, and although the entire hall was respectful and silent, I heard reports that the ACC building was loud and disrespectful. As previously mentioned, I found the queues were chaotic at this event in particular, especially for Rupert Grint, Nadji Jeter and Peggy AKA "Dogpool". I found the queues at this event were poorly mismanaged and quite frankly confusing to navigate, most commonly being told that a queue was for a pre-paid guest with a timeslot, which caused contention between customers and staff members, particularly in Rupert Grint and Peggy's queues. I understand that Peggy had her own routines as she was an animal, but this often lead her to be double-booked with an autograph which lead to even more confusion as this either stopped her queue altogether or caused customers to be turned away, meaning they would lose their opportunity for her altogether. Peggy's queue lasted me about an hour before I had to leave as her queue was about to clash with my photo opportunity for Felicia Day, and by the time I collected my photo from the staff, I had found out that Peggy's owners had cancelled the photoshoot because Peggy was too tired from the weekend, which was a massive letdown as my friend had purchased his photo opportunity prior to the event. Liverpool has proven to only grow bigger in scale with every event, and with an event on this scale, I expect future events to have more consistent queue management so that their events can flow more quickly and that customers can have a more positive experience when meeting their favourite celebrities. As a Marvel fan, I am looking forward to the May event for Karen Gillan alone - I have and will always ask the organisers for Scarlett Johansson in 2025, just like how I manifested Sebastian Stan's attendance at the November event a year before the event started.
An amazing experience. So much fun. Brings life to the city. Will definitely visit again
This was my first comic con and first time cosplaying and I found everyone lovely and friendly. There was a few things that did ruin it slightly. Neil Newbon autographs, I was in the queue for 3 hours and I don't think pay on the day worked as the queue didn't seem to go down and I felt sorry for Neil trying to get through the queue while also making sure everyone was happy. The prices aswel were alot different to what was on your website which was a let down. May I suggest if he is back, don't do pay on day and limit to how many to sell and fit in because at least that way, you can organise crowds and fit around lunches and not having people either disappointed or rushed. Photo ops, I had a photo taken with Neil in the morning and unfortunately, my eyes were closed on the photo, I would of thought the photographer taking the picture would check the photo is ok before moving on. I was absolutely gutted . Considering the photo op was £60, I did feel absolutely gutted. Food, this was overpriced for something so small costing over the odds. Staff, your monopoly staff were amazing to me, they were on the ball. The venue staff however were not helpful and extremely rude. And trying to direct crowd control was horrendous. Overall, I loved my first experience and I'm thankful you guys got Neil Newbon there.
It's my 2nd time at CCL, the previous being 2 years ago, and I really hoped for some improvements since the last time, especially with the addition of a new big venue - the arena space, but that was NOT the case, unfortunately. It almost felt like this was the first time Monopoly was organizing such a big scale event which is not the case either. 1) Security checks - barely looked into big backpacks, could have brought in almost anything inside the venue with thousands of people. Cosplay weapons were not checked either. 2) The positioning of all areas didn't make any sense. Autographs and photos could be found in 3 different buildings and different levels (while they could take example of other most cons where autos/photos have designated SINGLE space to make queuing and orientating simple), with inadequate estimation for some guests (like Neil Newbon who had a long queue for 2 days straight which had to cut through to get to some other guests/other side of hall). It lead to overcrowding, jams, and ridiculous one-way systems that created many dangerous or very uncomfortable situations for event attendees. 3) Aliexpress and Temu crap sold at double the price with some vendors who also sold products of questionable quality. Artist Valley was the best thing, but it had like 20 tables or so, compared to other cons this was extremely sad to see. Also, artists were placed in a hall that had a massive migration of attendees, so very crowded. Some artists were also scattered between merch stalls which I could not understand why there could not be a proper Artist Valley corner somewhere to place ALL of them in (and there definitely could have been with better planning). 4) Panels were busy and you had to queue for all of them (so pre-paid panel or free, it was all same demand, and I am certain they are pre-paid to get more money, not for attendees' comfort and safety), but it would have been fine if they would have actually set up a system for queuing ahead of the con. The fact people had to queue on 2nd floor, then 1st floor, then OUTSIDE for half an hour, and there were no proper directions so a lot of people did not even know what the queue was for or where it started and ended - RIDICULIOUS. They could have done a snake method and prepared barriers, and also not crammed that mini Artist Valley and big guests for photos/autos in the same building and used all that space to set up proper queueing and exiting system for the panels. Also, the fact that even if you just wanted to enter Red Zone and not for panels, despite TWO MASSIVE doors on both sides, most of the time people were not allowed to use them and staff was very rude about it. People had to go through the arena (multiple narrow stairs, then big crowd to push through), just to get into the building. 5) I am not even going to start on that one-way system after each panel. I agree with the idea of people leaving the auditory after each panel to make space, but seeing people in wheelchairs being forced to leave or even worse, everyone forced to do 20-30 min walk ALL AROUND the comic con through ALL 3 buildings (multiple stairs, escalators, walking outside through the rain, narrow walkways and main crowd areas). Whoever came up with that must be a genius. So many people have invisible disabilities (physical and mental), and even the ones who don't, to be made to do this walk 3-5 times if you wanted to get into the panels was tiring both physically and mentally. People were constantly forced back into a moving and pushing crowd with no clear indications of exits and that was very overwhelming. For this reason, Saturday was the worst experience I've ever had at any con (even worse than 2022 CCL). Sunday was a bit easier because less people in overall and also I already knew about these ridiculous systems + where to find things, but that does not excuse this whole mess that was created by the organizers. The only positive was Sebastian Stan queuing. Having timeslots (should be implemented for EVERY guest) was helpful as people showed up when it was their time, so no overcrowding. Waited around 15 mins to get my photo in a quiet area, and Sebastian was lovely, too. As far as I know, it also ran quite on time with no huge overtime (I assume they did not oversell this guest which CCL usually likes to do with others). For the ticket so expensive this was barely worth the experience and stress. Maybe CCL should attend some other cons in the UK to take an example at how to better organize their event. But since people are going, I don't think they will care to fix it as they didn't care since 2022 it seems.
I can say this event for Liverpool comic-con has put me off and I don’t think I’ll go to another comic con again. The shambles of Saturdays event of Jason Issac, not even getting to see him till 4.30 and not even have time for a quote. They didn’t prioritise the people who prepaid at all. Then the delay and added cost to all the Baldurs gate 3 actors. This was not stated anywhere before hand even with the last minute schedule release. It’s left a very sour taste to the whole event and I don’t think I’ll ever recommend anyone to go. They over sold the tickets and made it difficult for everyone to enjoy. The actors didn’t seem happy and seemed a bit tired.
CrowdTrust is a prominent event organizer known for hosting Comic Con Liverpool, one of Europe's largest pop culture conventions. Held biannually at the ACC Liverpool campus, this event attracts tens of thousands of fans from across the UK and around the world. Attendees can engage with a diverse lineup of star guests from the realms of movies, television, gaming, anime, and sports entertainment, offering opportunities for signings, photo opportunities, and live panels where guests discuss their projects and experiences. In addition to guest interactions, Comic Con Liverpool provides a vibrant atmosphere for fans to celebrate their shared interests in comics, fantasy, sci-fi, gaming, horror, and cosplay. The convention features gaming areas, cosplay showcases, and a marketplace with unique merchandise from traders and artists. This community-centric event fosters bonds among fans, making it a key destination for those looking to immerse themselves in pop culture and connect with like-minded individuals.
This profile hasn't been claimed by the business owner.
