ConnectPay Payroll Services is a business services provider specializing in payroll solutions tailored for small businesses. The company offers a range of payroll services designed to simplify the payroll process, ensuring compliance with tax regulations while providing dedicated support. With features such as fast onboarding, easy payroll processing, and a 100% compliance guarantee, ConnectPay aims to alleviate the stress associated with payroll management. Targeting small business owners, ConnectPay provides customizable payroll solutions that can be adapted to meet the specific needs of various industries. In addition to core payroll services, the company offers resources and software to support business growth, making it a valuable partner for small enterprises seeking reliable payroll management. For professionals in accounting and brokerage, ConnectPay also provides partnership opportunities to enhance client payroll experiences.
ConnectPay Payroll Services receives high praise for its exceptional customer service and efficient payroll solutions. Reviewers frequently highlight the dedication of staff members like Angela Livingstone, Marisa, and Kathleen G, who consistently go above and beyond to assist clients, especially during urgent situations.
Many customers express satisfaction with the ease of use and accuracy of the payroll system, noting that it has streamlined their operations and saved them money compared to previous providers. However, some users report significant issues, including unfiled reports and compliance problems, leading to frustration and a lack of trust in the service. Additionally, technical difficulties with the software have been mentioned, impacting user experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 26 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| May 26 | 5.0 | 2 |
| Jun 26 | — | 0 |
| Jul 26 | 5.0 | 1 |
| Aug 26 | 5.0 | 1 |
| Sep 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 26 most recent reviews.
“I needed ConnectPay to assist with a rush job and Angela Livingstone and Jeff Ramire went above and beyond to get it...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Human Resources.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 26 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | −12% | 290 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | +34% | 214 |
Bottom line: ConnectPay Payroll Services is #2 of 5 on overall rating in this group.
26 reviews of ConnectPay Payroll Services. Filter by what matters to you.
Connect Pay has been easy to communicate with during the transition process. When a few little bumps have come up here and there, they were quick to work with me on getting the situation resolved. Very professional and courteous service! Still figuring out the software/platform so that is why just 4 stars vs 5 stars.
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ConnectPay Payroll Services is a business services provider specializing in payroll solutions tailored for small businesses. The company offers a range of payroll services designed to simplify the payroll process, ensuring compliance with tax regulations while providing dedicated support. With features such as fast onboarding, easy payroll processing, and a 100% compliance guarantee, ConnectPay aims to alleviate the stress associated with payroll management. Targeting small business owners, ConnectPay provides customizable payroll solutions that can be adapted to meet the specific needs of various industries. In addition to core payroll services, the company offers resources and software to support business growth, making it a valuable partner for small enterprises seeking reliable payroll management. For professionals in accounting and brokerage, ConnectPay also provides partnership opportunities to enhance client payroll experiences.
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