Content Development Pros is a top-rated digital agency specializing in a comprehensive range of content creation and design services. The company offers high-quality content writing, including articles, blog posts, and eBooks, alongside robust web development and graphic design solutions. Their services cater to businesses of all sizes, looking to enhance their online presence and effectively communicate their brand message.
Targeting clients across various industries, Content Development Pros provides tailored solutions such as SEO optimization, social media content creation, and digital marketing collateral. The agency also excels in website design and e-commerce solutions, ensuring that clients receive a cohesive and professional digital experience. With a focus on delivering customized content and design services, Content Development Pros aims to meet the diverse needs of its customer base.
Content Development Pros has a positive customer experience.
Content Development Pros receives high praise for its dedicated team and quality content, with many reviewers highlighting the professionalism and responsiveness of staff like Hannah Ajami and Ashley Addams. Customers appreciate the effective project management and the ability to deliver results that exceed expectations, particularly in areas like SEO marketing and business planning.
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However, a significant number of negative reviews express frustration over poor communication, delays, and issues with refunds, with some labeling the company as unprofessional or a scam. These complaints suggest a troubling inconsistency in service delivery, particularly regarding project timelines and financial transactions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
425
100%
● Low
4.6 / 5 overall
=
425 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
4.0▼ 1.0
12-month avg
3.5
All-time
4.6
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
4.2
6
Jul 24
1.0
1
Aug 24
—
0
Sep 24
5.0
2
Oct 24
2.3
3
Nov 24
1.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
5.0
1
Mar 25
—
0
Apr 25
—
0
May 25
4.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 425 most recent reviews.
Top praiseof 388 positive reviews
Customer service32%
123 mentions
Professionalism24%
93 mentions
Website & app21%
80 mentions
Fast & efficient16%
63 mentions
“Her dedication to customer satisfaction and her deep understanding of my business needs have truly set her apart”
On “Customer service” · Feb 18, 2025
Top complaintsof 37 negative reviews
Payment issues30%
11 mentions
Refund30%
11 mentions
Customer service22%
8 mentions
Quality22%
8 mentions
“I contracted this organization to so editing of two books between March and April 2024”
On “Payment issues” · Nov 18, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
Overall rating and review count for this company and similar companies
They are very easy to work with and have a friendly and trained team of experts. They truly specialize in the art of content writing. I’ve always had a great experience with them and would recommend them to all those who are in need of professional experts that are not arrogant and rude to their customers.
This company is very unprofessional and possibly even a scam. They never delivered content that I paid for, that they confirmed. They said they will "look into it" but you never hear back... everyone blames everyone, yet I lost money and clients because of them. STAY AWAY!!! They will steal from you too!!!!
Pushy Sales Tactics, Lies - Bribery and Extortion.
After it was clear that we could not use them or their work we demanded a refund.
After much frustration and demanding they agreed, or so we thought. Here is the web of lies that pursued via email from them.
Scammed, Bribed, Lied to and Extorted
When Content development Pros could not follow direction, submitted unauthorized work, tried giving us extremely low quality work and lied to us on a daily basis we demanded a refund. here is there web of lies in writing from their own staff:
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This was on the 5th of July 2018 after much trouble:
Content Development Pros
Jul 5
to me, sales
Hi Eric,
I do apologize for all the trouble you faced while working with us. We've processed the refund as per your request.
Thanks
--------------------------------------------------------------------------------------------
This is From Content Development Clowns on July 6th 2018 ,
Content Development Pros
Jul 6 (13 days ago)
to Beeco, sales, me
Thanks for sending an email. We're refunding you the amount charged for the product description order including those 2-articles and on the back-linking project.
------------------------------------------------------------------------------------------------
This is yet another lie they told on the 9th of July,
On Monday, July 9, 2018, 11:28:40 AM PDT, Content Development wrote:
This email is to inform you that you will receive your refund within next 24-48 hours. It will appear on your end accordingly.
Regards,
Matthew Smith
----------------------------------------------------------------------------------------------
So on July 18, 2018 I can prove they totally lied and no refund was issued.
That's when they tried to bribe us, read this email:
Content Development Pros
4:50 PM (21 hours ago)
to Beeco, sales, me
Hi,
Thanks for your message. Can you ask Erick to remove the negative review from Sitejabber and we will issue you the refund right away. Please let me know what you think ?
Regards,
Matthew Smith
-----------------------------------------------------------------------------------------------
I called after this email yesterday and spoke with Evelyn, was told the refund would be with 24 hours. See the pattern of lies from them?
-------------------------------------------------------------------------------------------------
Now today on the 19th of July 2018, they try bribing me again, using extortion and scam tactics:
Content Development Pros
1:07 PM (1 hour ago)
to Beeco, sales, me
Thanks for your message. We can refund you the money within 12 hours as soon as you will confirm that you have removed the review.
Please let me know as soon as you are done and I will issue you the refund right away.
Regards,
Matthew Smith
Now remember - they were refunding this money since July 5th - Promised 24 - 48 hours - then clearly admit that they lied - then try scammer extortion and bribery techniques.
Stay away from these pathetic loser scammers!!!!!!!!!!!!!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
ContentDevelopmentPros provided the best content writing services we have ever seen hands down. The quality of the work other teams have done for us in the past does not even compare to what these guys have to offer. Everything from their front-end coordination to their project management and keeping of deadlines is on the ball. They do not just promise quantity but also quality and tangible results.
These guys are also brilliant with follow-ups and made sure that any confusion or complications were rectified well before crunch time. One of the things we appreciated most was the monthly updates and review meetings they provided to see if all parties involved were getting what they needed. They also kept us in the loop when experimenting with various strategies to see what suited our personal organizational needs best. There have been times when we have asked them to revise articles or blogs submitted to perfection. Not once have they refused our requests and not once have they asked us for additional fees for extra services. These guys know how to work and if they’re on your side, they work like they’re a part of your company! Brilliant content writing services and superior to others we have seen so far!
Content Development Pros is a top-rated digital agency specializing in a comprehensive range of content creation and design services. The company offers high-quality content writing, including articles, blog posts, and eBooks, alongside robust web development and graphic design solutions. Their services cater to businesses of all sizes, looking to enhance their online presence and effectively communicate their brand message.
Targeting clients across various industries, Content Development Pros provides tailored solutions such as SEO optimization, social media content creation, and digital marketing collateral. The agency also excels in website design and e-commerce solutions, ensuring that clients receive a cohesive and professional digital experience. With a focus on delivering customized content and design services, Content Development Pros aims to meet the diverse needs of its customer base.