Corinthia Hotels is a luxury hotel chain that operates a portfolio of high-end accommodations across Europe and beyond. Established with its first property, Corinthia Palace in Malta, over sixty years ago, the company has expanded to include several iconic hotels located in major cities known for their rich history and cultural significance. Each hotel is designed to provide an exceptional guest experience, featuring elegant interiors, fine dining options, and comprehensive spa and meeting facilities. The company caters to discerning travelers seeking luxurious stays, whether for leisure or business. Corinthia Hotels is recognized for its commitment to outstanding service and creating memorable experiences, making it a preferred choice for both individuals and corporate clients. With a focus on blending heritage with modern innovation, Corinthia Hotels continues to evolve its offerings to meet the diverse needs of its clientele.
Corinthia Hotels garners a mixed response from guests, with many praising the exceptional service and quality of experiences, particularly at the London location. Reviewers frequently highlight the attentive staff, luxurious facilities, and delightful offerings like afternoon tea and spa services.
However, there are notable complaints regarding booking issues and inconsistent service, with some guests expressing frustration over slow service during special occasions and difficulties in managing reservations through third-party platforms. While many visitors leave with fond memories and commend the overall ambiance, others report significant disappointments that detract from their stays. The sentiment leans positive, but the critical feedback indicates room for improvement in service consistency and booking management.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 32 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 4.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 32 most recent reviews.
“Wellness and massage was nice - good service”
“We had been looking forward to celebrating my mother's 50th birthday at Corinthia, but sadly it was a complete letdown”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 3.9 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 32 |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: Corinthia Hotels is #4 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 4.2).
32 reviews of Corinthia Hotels. Filter by what matters to you.
Very disappointed with the concerns about the people who stay at their hotels over wedding venues they put on. Why should us hotel paying customers have to put up with over the top boom boom music! Not impressed.
Corinthia Hotel Prague People and service quite Ok with the exception of some staff that make this experience not so good. Had to wait on a line more than 10 min to have a fried egg, with the eggs getting burned in front of me, the staff at that position quite rude ignoring me completely, salad was not well washed, and food not always available. Quite poor breakfast experience. The most ridiculous... the TV was synchronized in the native language with no possibility for subtitles. The only available subtitles were in the native language!!!!! Bottom line, if you like to be quite annoyed by the morning and like a crunchy salad, with no chance to relax at the room seeing some tv with subtitles, this is the hotel for you!!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Corinthia Hotels is a luxury hotel chain that operates a portfolio of high-end accommodations across Europe and beyond. Established with its first property, Corinthia Palace in Malta, over sixty years ago, the company has expanded to include several iconic hotels located in major cities known for their rich history and cultural significance. Each hotel is designed to provide an exceptional guest experience, featuring elegant interiors, fine dining options, and comprehensive spa and meeting facilities. The company caters to discerning travelers seeking luxurious stays, whether for leisure or business. Corinthia Hotels is recognized for its commitment to outstanding service and creating memorable experiences, making it a preferred choice for both individuals and corporate clients. With a focus on blending heritage with modern innovation, Corinthia Hotels continues to evolve its offerings to meet the diverse needs of its clientele.
This profile hasn't been claimed by the business owner.
