CrowdTrust is a review platform designed to help consumers make informed decisions by providing a space for customers to share their experiences with various businesses, including those in the vacation rental industry. The platform allows users to read and write reviews, enhancing transparency and trust for potential customers seeking reliable service providers.
One notable listing on CrowdTrust is Condominium Rentals Hawaii, which operates under the domain crhmaui.com. This company specializes in offering a wide array of vacation rental options in Maui, including condos, villas, and resort rentals. Targeting travelers looking for accommodations that cater to their preferences, Condominium Rentals Hawaii provides detailed listings that highlight property features, amenities, and guest ratings, thus facilitating a seamless booking experience for visitors to the island.
Condominium Rentals Hawaii has a positive customer experience.
Condominium Rentals Hawaii generally receives high praise from customers, with many highlighting the great locations and well-maintained condos. Reviewers frequently mention the cleanliness and comfort of the units, as well as the convenience of the booking process and friendly staff.
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Guests enjoy stunning ocean views and appreciate the amenities provided, making their stays enjoyable and memorable. However, some customers express concerns about specific units being dirty or in need of maintenance, with a few noting issues like malfunctioning grills and a lack of elevators in certain buildings. Additionally, there are mentions of confusing reservation processes and early check-out times. Overall, the majority of reviews reflect a positive experience, with many customers eager to return.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
999
100%
—
● Low
4.4 / 5 overall
=
999 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2021.
Last 3 months
5.0
12-month avg
4.6
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 20
4.5
35
Mar 20
4.7
30
Apr 20
—
0
May 20
—
0
Jun 20
—
0
Jul 20
—
0
Aug 20
—
0
Sep 20
—
0
Oct 20
—
0
Nov 20
—
0
Dec 20
—
0
Jan 21
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 439 positive reviews
Easy to use13%
55 mentions
Friendly staff9%
41 mentions
Helpful support9%
39 mentions
Customer service8%
34 mentions
“Very easy online booking process”
On “Easy to use” · Mar 14, 2020
Top complaintsof 24 negative reviews
Customer service17%
4 mentions
Defective product13%
3 mentions
Pricing8%
2 mentions
“Not a person who should be in customer service or reception”
On “Customer service” · Jan 26, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
Overall rating and review count for this company and similar companies
Condominium Rentals a generous 3 stars, Sugar Beach the resort, 4 stars.
Arrangements made through Condominium Rentals were not completed or provided when we arrived at 11:00 PM. Having a long journey with a one year old and finding all arrangements unfulfilled with the excuse “ this is Hawaii you know” just doesn’t cut it. Service based industry requires service!
This condo unit was unacceptable. Not clean, no amenities for beach ( chairs,cooler, beach towels). Washer/dryer ruined 6 shirts by snaggin material. Toilet area smelled. We have stayed a Sugar Beach a hunger of times with great experiences. Unit 324 not good.
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Fantastic updated Condo unit at a reasonable price in a central location. Suite with amazing ocean front views from balcony. Highly recommend without hesitation.
Our stay was outstanding the view from our condo was unbelievably perfect. The room was well appointed and had everything we needed. Thanks! Joe & Cheryl
I stayed for 9 nights, excellent experience more than what I was expecting, very nice unit, I stayed on a 1st floor unit with private patio front and back, all kinds of useful items, beach umbrella, chairs, surfing boards etc. Lots of space, modern and well equipped kitchen, I was allowed a late check out (2,hour) free of charge , will recommend
The condo at Hale Kai O Kihei is a…hidden gem in beautiful Kihei!
The condo at Hale Kai O Kihei is a hidden gem. Centrally situated on one of the nicest beaches in Kihei, you are within walking distance to all the amenities you could need. The condo itself has been updated in recent months (or so it appears) and is well stocked. It is comfortable, quiet, and a nice size for two. Our only knock on the condo (and the reason the rating is 4 instead of 5 stars) is the bed was a little on the uncomfortable side. Not a major issue but enough to comment on. We will definitely return to the Hale Kai O Kihei one day and highly recommend it.
Our condo was nicely updated. It was clean and well equipped. We were close to amenities like the grocery store and we really liked that each unit was waterfront. With one phone call before we arrived, we knew how to access and leave our unit, so the process was quite easy.
CrowdTrust is a review platform designed to help consumers make informed decisions by providing a space for customers to share their experiences with various businesses, including those in the vacation rental industry. The platform allows users to read and write reviews, enhancing transparency and trust for potential customers seeking reliable service providers.
One notable listing on CrowdTrust is Condominium Rentals Hawaii, which operates under the domain crhmaui.com. This company specializes in offering a wide array of vacation rental options in Maui, including condos, villas, and resort rentals. Targeting travelers looking for accommodations that cater to their preferences, Condominium Rentals Hawaii provides detailed listings that highlight property features, amenities, and guest ratings, thus facilitating a seamless booking experience for visitors to the island.