Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.7	55	100%		● Low

1.7 / 5 overall

55 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Nov 2025.

Last 3 months: 3.0
12-month avg: 3.0
All-time: 1.7
Category avg: 3.9

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
Cryptopia ExchangeThis company	1.7 out of 5 (poor)	100 out of 100	1.8 out of 5 (poor)	1.9 out of 5 (poor)	2.1 out of 5 (poor)	—	55
Kraken	1.5 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.8 out of 5 (poor)	1.7 out of 5 (poor)	—	62
Kolo	4.6 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	—	—	25
TruBit	3.4 out of 5 (fair)	100 out of 100	—	—	—	—	20
CoinDelite - Latest Bitcoin News and Press Release	5.0 out of 5 (good)	33 out of 100	—	—	—	—	6

Bottom line: Cryptopia Exchange is #4 of 5 on overall rating in this group. On service, Kolo scores higher (4.3 vs 1.8).

Cryptopia Exchange FAQ

Quick answers to the questions people ask most.

What is Cryptopia Exchange and what services do you offer?

Cryptopia Exchange is a cryptocurrency trading platform that allows users to buy, sell, and trade various digital assets. We offer spot trading, wallet services, and support for multiple cryptocurrencies including Bitcoin, Ethereum, and various altcoins.

How do I create an account and get started trading?

To create an account, visit our website and click 'Sign Up' to register with your email address. After email verification, complete the KYC (Know Your Customer) process by providing required identification documents to start trading.

What are your trading fees and fee structure?

Our trading fees vary based on your trading volume and account tier, typically ranging from 0.1% to 0.25% per transaction. Deposit fees vary by cryptocurrency, while withdrawal fees depend on the specific digital asset and network conditions.

Which cryptocurrencies can I trade on Cryptopia?

We support trading for major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and numerous altcoins. Our supported asset list is regularly updated, and you can view the complete list of available trading pairs on our platform.

All 10 questions →

How do I deposit and withdraw funds from my account?

You can deposit cryptocurrencies by generating a wallet address for your chosen asset in your account dashboard. Withdrawals can be initiated through the withdrawal section by entering the destination address and amount, subject to security verification.

What security measures do you have in place to protect user funds?

We implement multiple security layers including two-factor authentication (2FA), cold storage for the majority of user funds, and regular security audits. Additionally, we use SSL encryption and employ advanced monitoring systems to detect suspicious activities.

How can I contact customer support if I need help?

You can reach our customer support team through the support ticket system on our website or via email. We also offer live chat support during business hours and maintain a comprehensive help center with guides and tutorials.

Month	Average	Reviews
Oct 25	2.5	4
Nov 25	5.0	1

Cryptopia Exchange reviews & trust report

Cryptopia Exchange has a poor customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 6 positive reviews

Top complaintsof 45 negative reviews

How it compares

Reviews

Customer reviews (55)

I'm sure i will never get my funds back…

Ik heb mijn geld nog steeds niet terug…

December 2020 i was fill claim form for…

thieves and scammers

Cryptopia Exchange FAQ

What is Cryptopia Exchange and what services do you offer?

How do I create an account and get started trading?

What are your trading fees and fee structure?

Which cryptocurrencies can I trade on Cryptopia?

How do I deposit and withdraw funds from my account?

What security measures do you have in place to protect user funds?

How can I contact customer support if I need help?

Alternatives to Cryptopia Exchange

Kraken

Kolo

TruBit

CoinDelite - Latest Bitcoin News and Press Release

The CrowdTrust Experience⭐

They cut and run from what I can tell.

A little backstory

PETITION !!!

Since their January 14 hack impossible to do anything .. a nightmare!

1 word..

Abstain!

They just deleted my account

Thieves..

Cryptopia made it impossible for me to…

Stay clear of these jokers !!

Missing deposits - unresponsive support.

Never Trust This Website

Scammers

They delist realy many coins from their…

Not worth it

This site sucks!!

What are your operating hours and when is trading available?

Do you have mobile apps for iOS and Android?

What happens if I forget my password or lose access to my 2FA device?

About Cryptopia Exchange