Great Support but Slow Responses
I appreciate the expertise of the staff at Decimal Accounting, but I found their response times to be slower than expected. Overall, the service is good and they helped me with my tax filing.
Decimal Accounting is a business services firm that specializes in providing accounting and financial management solutions to small and medium-sized enterprises. The company likely offers services such as bookkeeping, payroll processing, tax preparation, and financial reporting to help businesses manage their financial operations efficiently.
Decimal Accounting receives a mix of feedback from its clients, reflecting both strengths and areas for improvement. Many customers praise the knowledgeable and friendly team, highlighting their ability to provide valuable financial insights and support.
Reviewers appreciate the overall reliability of the services offered, with some noting significant savings on taxes and optimized spending. However, there are recurring complaints about customer service, particularly regarding slow response times and a lack of proactive communication. Additionally, some users express frustration with the online platform, citing it as cumbersome and in need of an upgrade. While the team is often described as professional and efficient, the onboarding process has been noted as disorganized for some clients.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting & Tax.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | +111% | 1,000 |
12 reviews of Decimal Accounting. Filter by what matters to you.
I appreciate the expertise of the staff at Decimal Accounting, but I found their response times to be slower than expected. Overall, the service is good and they helped me with my tax filing.
I rely on Decimal Accounting for all my business needs. They are reliable, but their software could use an upgrade. It's sometimes cumbersome to navigate.
My experience with Decimal Accounting was decent. They did a good job overall, but I felt that some of my questions were not addressed thoroughly. I hope they improve their communication.
Quick answers to the questions people ask most.
Decimal Accounting provides a range of services including bookkeeping, tax preparation, payroll processing, and financial consulting tailored for small to medium-sized businesses.
Our business hours are Monday to Friday, from 9 AM to 5 PM. We are closed on weekends and major holidays.
You can reach us by phone at (555) 123-4567 or email us at info@decimalaccounting.com. We also have a contact form on our website for your convenience.
Yes, we offer virtual accounting services to accommodate clients who prefer remote consultations and support. This includes cloud-based bookkeeping and online meetings.
Our pricing is based on the specific services provided and the complexity of your business needs. We offer customized quotes after an initial consultation.
We take client confidentiality very seriously and adhere to strict data protection policies. All client information is securely stored and only accessed by authorized personnel.
Absolutely! We can assist you with the transition process, including transferring financial records and ensuring a seamless changeover. Contact us to get started.
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Yes, we offer comprehensive tax planning services to help clients minimize their tax liabilities and maximize deductions throughout the year.
Yes, our team is composed of certified accountants and we carry professional liability insurance to protect both our clients and ourselves during the course of our services.
Decimal Accounting is a business services firm that specializes in providing accounting and financial management solutions to small and medium-sized enterprises. The company likely offers services such as bookkeeping, payroll processing, tax preparation, and financial reporting to help businesses manage their financial operations efficiently.