Derma Medical is a leading aesthetic training provider based in the UK, specializing in Botox, dermal filler, and aesthetic procedures training courses. The company offers a comprehensive range of hands-on training programs designed for medical professionals, including doctors, nurses, and other healthcare practitioners. With courses available in major cities such as London, Manchester, Birmingham, Edinburgh, and Newcastle, Derma Medical aims to equip participants with the skills necessary to perform aesthetic treatments safely and effectively.
The training courses cover various levels, from beginner to advanced, ensuring that practitioners can enhance their expertise in aesthetic medicine. Participants benefit from expert-led instruction and practical experience, enabling them to master the latest techniques in administering Botox and dermal fillers. Derma Medical serves a diverse clientele, providing tailored training solutions to help professionals elevate their practice in the growing field of aesthetics.
Derma Medical receives high praise for its knowledgeable trainers and exceptional customer service, particularly highlighting staff members like Ronalyn, who is noted for her helpfulness and efficiency in booking appointments. Many customers report positive experiences with treatments, emphasizing the professionalism and care provided by trainers such as Dr.
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Nish and Dr. Haroon Ashraf. However, some reviewers express significant concerns regarding the training aspect, citing painful experiences and a lack of competence from trainees during procedures. Additionally, there are complaints about inflexible rescheduling policies and high cancellation fees, which detract from the overall experience. Despite these criticisms, the majority of feedback remains overwhelmingly positive, showcasing Derma Medical as a reputable choice for aesthetic training and treatments.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
61
100%
● Low
4.7 / 5 overall
=
61 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2025.
Last 3 months
3.7▼ 1.3
12-month avg
4.7
All-time
4.7
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 24
5.0
5
Apr 24
4.2
5
May 24
5.0
1
Jun 24
5.0
2
Jul 24
5.0
3
Aug 24
5.0
2
Sep 24
—
0
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
—
0
Jan 25
3.0
2
Feb 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 61 most recent reviews.
Top praiseof 57 positive reviews
Professionalism33%
19 mentions
Helpful support33%
19 mentions
Customer service32%
18 mentions
Fast & efficient19%
11 mentions
“I recently had my lip fillers dissolved, and I couldn’t be happier with the experience”
On “Professionalism” · Feb 16, 2025
Top complaintsof 4 negative reviews
Payment issues50%
2 mentions
“AVOID FOR TRAINING
Inflexibility and excessively high financial penalties if you need to reschedule”
On “Payment issues” · Apr 19, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
I cannot rate Derma Models enough and the wonderful service I received from Ronalyn.
I have been going to Derma Models for years and each visits just exceeds my expectations. They make you feel very welcome and certainly put you at ease throughout the whole process.
I would definitely recommend them if you are thinking of having any treatment done.
I have been going to Derma Medical for years, and it's always a great experience.
Always fast replies and great customer support. I've been getting lots of help from Ronalyn!
If you have done treatments before and know what you want and need top-ups, this place is ideal.
One great thing is that you can also learn a bit yourself when the teachers are explaining to the students about the treatments:) Results obviously vary depending on who is doing the treatment, so expect different results.
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I have had many treatments with derma medical as a model over many years and it’s always been a very professional and great experience.
I always feel safer with more eyes on you and the injector, offering second opinions that you wouldn’t get in a non-training setting. The doctors are extremely hands on. It also feels good to know you are ‘helping’ students to learn a skill. I find the students are always very meticulous and extra cautious.
Yes, *sometimes* you do have to wait quite a while, but that is the nature of being treated at a training school, so I think it’s unfair to be so harsh in that respect. The waiting area is decent and the staff will always chat to you.
Thank you Silvia, Ronalyn, Alice and the doctors!
I would like to give Ronalyn a rave review, she was so helpful with my queries- Ronalyn is friendly, professional and accommodating, a real asset.
Thankyou Ronalyn!
Stunningly unprofessional operation. On all four of my visits including a botox revision (because they didn't listen to me the first time), they kept me waiting up to an hour past my appointment time.
Yesterday my appointment was at 4:15pm, and they told us to come early to fill in forms, despite knowing they always run very late. Naively imagining they'd solved their scheduling issue I arrived early, so by the time I was seen 40 minutes past my appointment time, I'd been there almost an hour. My treatment took 35 minutes, so I left 90 minutes after I arrived. I waited so long that by the time I was injected, the numbing cream they’d put on 25 minutes after my appointment time had worn off.
During my wait I overheard staff saying models are booked in for 15-minute slots. This is nowhere near enough: mine took 35. They do this to avoid redundancies on their end, no matter the inconvenience it causes participants. It's an abuse of our time. When I told one of the staff this, a young man who described himself unprompted as 'one of the most senior trainers here' (he looked 25), he refused to take the feedback in good faith and actually argued with me in front of the students (their real clients) calling it "an overstatement" to say the excessive wait was an abuse of my time. Buddy: don't argue with the experience of the people underwriting your business model. At no point did he apologise, instead saying their trainings routinely run overtime (I know! Book longer slots! Call models ahead of time to say you’re running late!)
He then snidely mumbled that a training setting wasn't right for me, which I made him repeat aloud. I've been a model at many aesthetic trainings, and it's actually not common to show such gross disregard. One clinic has never kept me waiting once. Imagine refusing to take valid feedback and instead doubling down on disrespect by saying, 'you're in the wrong place, pay more if you don’t want to be treated like crap, long waits are part of the deal’. They're not, but it's quite the self-own, and I agree Derma is the wrong place for me. To this man: you can either be a crass profiteer, over-scheduling at models' expense to protect your bottom line, OR you can be a baby who can't handle legitimate criticism, but you can't be both. Responding to a complaint about time with your medical credentials? Pathetic.
Derma treats models like stock instead of clients, apparently comfortable alienating us because they're confident in an infinite fresh supply. Without us the business model they profit from couldn't exist. We cover the cost of the products, and they even get to use our image in marketing, standing to profit from us in perpetuity, but they don’t have to take any responsibility for the treatment outcome. Nice little racket! No wonder dozens of trashy storefront outfits like this have sprung up.
Though they send models 10 nuisance reminder texts and emails, one of which demanded reply, they didn't think it necessary to respond to the email I'd sent two days earlier asking that students and staff wear face masks when I had to take mine off for treatment, because I'm recovering from a 3-week illness and can't afford to get sick again. Since no one replied I had to ask when I arrived, and was told it had been ‘noted’. During cold and flu season, everyone involved should be wearing masks when the models can’t. They're training people to inject professionally, and clients in their later careers won't want these students breathing onto their puncture wounds either.
Earlier this year I'd made the same request, because a relative was doing chemo and I couldn't afford to give her even a cold. I was told they ‘couldn't compel students to wear masks’. I said maybe not, but you can ask. No one did, because I had to explain to training staff from scratch when I got there. A terrible impression, and they've never made a better one since.
Everything about Derma Medical is grubby, trashy, amateurish and grim. London has no shortage of better training facilities. I truly hope these people go out business. Zero stars.
Overall, my experience has been wonderful with Derma, both with the process of booking, the procedure and with the end results. Jess Pasquale who is in charge of administration is fantastically attentive in terms of courtesy, swift replies and professional advice. Such a high standard of service is very rare, and really demonstrates the quality of service Derma delivers to all clientele.
Lovely experience with everyone here. They waited when I got stuck coming on my journey, so I was unfortunately late. The Doctor was very friendly and professional with his students and me. I felt at ease. The students were all all friendly and eager to get it all perfect. The work has strongly kicked in, and happy with so far!
I've had several treatments here and I absolutely love it- I choose to come here over other clinics I have attended (even those on Harley Street) due to the level of care and time given at each appointment, and for the price it's unbeatable.
I had a slight issue at my previous lip filler appointment with bruising and the team were quick to resolve it, and put me at ease, at a two week review- thank you Kirsty for booking this in so quickly.
Cannot recommend the team highly enough! (In love with my cheek filler from today!)
Amazing I just love these guys….
Alice client care coordinator sorting out all my appointments smoothly and emailing texting communicating efficiently and efficiently…. Thank you .
Laura welcoming me at every appointment with her big smile and cheery manner …thank you
The exceptional professional trainers Ryan /Mya … these 2 Ozz confidence
Sharing there underpinning knowledge talking trainees through every single step of the procedure before during and after procedures
watching every move …. Amazing thank you .
All of the above help make my whole experience as pleasant as possible
I’ve had 3 visits and plan many more .
Thank you to the whole team
Your are all amazing 🤩
Perfect all round!
I love getting my derma fillers here and each time I go back, Alice is always able to get me booked in really fast! Wouldn’t hesitate to highly recommend to all and thanks so much for the brill service each time!
Very professional and friendly. Relaxed environment. Alice, who booked my appointment was very friendly, helpful, accommodating and made the booking very fast and easy! Highly recommended to anyone!
Great course, rich content, fabulous trainers and also conveniently located (i attended the course in London). Worth mentioning how helpful Alice is. She provides excellent support throughout this training journey.
I had a very good experience, and would continue these treatments
I had a few treatments last weekend with Derma and I’m very happy. I learnt a lot my self from just listening to the trainers which was very helpful to see and understand. The lady who booked me in for my treatments, Alice I think her name was very helpful, and made me feel reassured with all my questions.
I had a full masculinisation treatment with this team and from start to finish it was fantastic.
Very knowledgable and felt very at ease with all the doctors watching the treatment as well.
Highly recommend any of the Dr's for treatment
I signed up as a model for Derma Medical and attended the Manchester clinic. They provide a wide range of treatments in a lovely settibg at the Radisson Blu Hotel at the Airport. Everyone is very friendly and professional and you are in safe hands. I can't reccomend it more highly and if you have any issues at all, Alice will sort you out. Thanks for your help Alice, it's much appreciated
Magic hands! This clinic is absolutely amazing ! If you want your face rejuvenated or transformed without the surgery then you have found the perfect place! Alice who works there is an absolute dream to correspond with - nothing is too much trouble. Excellent clinic.
Derma Medical is a leading aesthetic training provider based in the UK, specializing in Botox, dermal filler, and aesthetic procedures training courses. The company offers a comprehensive range of hands-on training programs designed for medical professionals, including doctors, nurses, and other healthcare practitioners. With courses available in major cities such as London, Manchester, Birmingham, Edinburgh, and Newcastle, Derma Medical aims to equip participants with the skills necessary to perform aesthetic treatments safely and effectively.
The training courses cover various levels, from beginner to advanced, ensuring that practitioners can enhance their expertise in aesthetic medicine. Participants benefit from expert-led instruction and practical experience, enabling them to master the latest techniques in administering Botox and dermal fillers. Derma Medical serves a diverse clientele, providing tailored training solutions to help professionals elevate their practice in the growing field of aesthetics.
