Disney, formally The Walt Disney Company, is a global entertainment company that produces films, television programming, and streaming content. It also operates theme parks, resorts, and cruise experiences, and offers live entertainment and consumer products based on its franchises. Its brands include Walt Disney Studios, Pixar, Marvel, Lucasfilm, and ESPN.
Reviewers generally express a strong appreciation for Disney, highlighting the magical experiences and attention to detail that make visits memorable. Many customers are captivated by the incredible rides, seasonal events, and overall atmosphere, with one visitor noting that the experience is unmatched despite the premium prices.
However, there are notable criticisms regarding customer service, with some people reporting disappointing experiences related to reservations and long wait times for assistance. Additionally, the parks can become overwhelmingly crowded during peak seasons, leading to longer lines and less time enjoying attractions. While the overall sentiment leans positive, the mixed feedback on service and crowd management suggests there are areas for improvement. Overall, Disney continues to enchant many, but customer service issues remain a concern.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 999 |
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Quick answers to the questions people ask most.
Disney theme park hours vary by location, season, and day of the week. You can find current operating hours on the official Disney website or mobile app for your specific park. Hours are typically updated several weeks in advance and may change due to special events or weather conditions.
Yes, Disney requires both valid admission tickets and park reservations for entry to most of their theme parks. Reservations can be made through the Disney website or mobile app. It's recommended to make reservations as early as possible, especially during peak seasons.
Disney prohibits weapons, glass containers, alcohol, drones, and large bags among other restricted items. A complete list of prohibited and restricted items is available on Disney's official website. All bags are subject to security screening at park entrances.
Disney customer service can be reached through their official website's contact page, by phone, or through their mobile app. Phone numbers and hours vary by location and type of inquiry. You can also visit Guest Relations at any Disney park for in-person assistance.
Disney provides various accessibility services including wheelchair rentals, assistive listening devices, and Disability Access Service (DAS). Detailed accessibility information and services are available on Disney's website. Guests can also speak with Guest Relations for specific accommodation needs.
Disney parks offer a wide variety of dining options including quick-service restaurants, table-service establishments, and snack locations. Many restaurants accept advance reservations, which can be made through the Disney website or app. Dietary accommodations and allergy-friendly options are available at most locations.
Disney allows guests to bring their own food and non-alcoholic beverages in non-glass containers. Coolers must meet size restrictions and glass containers are prohibited. Detailed guidelines about outside food and beverage policies are available on Disney's website.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Disney Genie+ is a paid service that allows guests to skip regular lines at select attractions through Lightning Lanes. The service is purchased separately from park admission and availability varies by park and date. Specific attractions and pricing information can be found on Disney's official website.
Some Disney attractions have height requirements rather than age restrictions for safety reasons. Height requirements range from 32 inches to 48 inches depending on the attraction. Complete height requirement information is available on Disney's website and posted at each attraction entrance.
Disney operates Lost and Found services at each park location. Items can be reported lost through Guest Relations or online through Disney's website. Found items are typically held for a specific period, and guests can check on lost items online or by phone.
Re-entry policies vary by ticket type and current park capacity. Generally, guests with valid tickets can leave and return the same day, but may need to make new reservations if capacity limits are reached. Check current re-entry policies on Disney's website or with Guest Relations.
Disney provides various transportation options including buses, monorails, boats, and the Disney Skyliner depending on your location. Transportation is typically complimentary for Disney resort guests and park visitors. Specific routes and schedules are available on Disney's website and mobile app.
Disney, formally The Walt Disney Company, is a global entertainment company that produces films, television programming, and streaming content. It also operates theme parks, resorts, and cruise experiences, and offers live entertainment and consumer products based on its franchises. Its brands include Walt Disney Studios, Pixar, Marvel, Lucasfilm, and ESPN.
