Frustrating at times
Sometimes they're good and quick than other times they'll request the same documents multiple times which one would assume is just to push you off to the side and drag the process on for days!

Eastern Loans is a provider of fast online loans in Canada, offering personal loans ranging from $500 to $750. The company aims to simplify the borrowing process for individuals seeking quick financial assistance by providing an efficient online application system. Customers can expect prompt fund deposits, often within minutes of loan approval, and enjoy flexible repayment options over periods of 3, 6, or 12 months. Targeting individuals in need of immediate cash solutions, Eastern Loans prioritizes a secure and confidential application experience. With a commitment to customer service, the company ensures that applicants receive support throughout the loan process. By leveraging technology, Eastern Loans strives to meet the needs of Canadians looking for reliable and convenient borrowing options.
Eastern Loans receives high praise for its fast and easy loan processes, with many customers highlighting the quick application times and efficient service. Reviewers appreciate the helpful and professional staff, often noting that their customer service goes above and beyond to assist borrowers.
However, some customers express frustration with inconsistencies in service, mentioning that they have faced delays and repeated requests for documentation, which can hinder the loan process. A few negative reviews also point to issues with loan denials based on perceived inaccuracies in income verification, leading to dissatisfaction. Despite these complaints, the overwhelming sentiment remains positive, with many recommending Eastern Loans for its reliable service and quick funding. Overall, Eastern Loans is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 2 |
| Jun 24 | 4.6 | 13 |
| Jul 24 | 4.8 | 35 |
| Aug 24 | 3.6 | 8 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Quick and simple transaction”
“Eastern loans, I have all the emails you sent to me, so please ,go ahead and try and deny I was a customer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | −24% | 60 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 27 |
Bottom line: Eastern Loans is #3 of 5 on overall rating in this group.
60 reviews of Eastern Loans. Filter by what matters to you.
Over a year ago
Sometimes they're good and quick than other times they'll request the same documents multiple times which one would assume is just to push you off to the side and drag the process on for days!
Over a year ago
I am a first time borrower and i thought I would not be approved for loan. I got approved and the money hit my account in 3days. I took the loan to S.U.N and made some earnings on it; in all, it went... See more
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Sometimes they're good and quick than other times they'll request the same documents multiple times which one would assume is just to push you off to the side and drag the process on for days!
I am a first time borrower and i thought I would not be approved for loan. I got approved and the money hit my account in 3days. I took the loan to S.U.N and made some earnings on it; in all, it went well and i'm grateful. my business is booming again
I am still waiting to hear back from a manager regarding why I didn't renew my last loan. I wanted to, but the service was so bad , so many mistakes made, and when I asked to speak to a manager I got a call from some one that claimed to be a manager, but couldn't answer a very basic question then threatened me when I said just get a real manager to call me. I have repeatedly said once I speak to a manager I will take down negative reviews if they explain how this happened and they have taken steps to improve. But instead they will probably reply to this saying it's a fake review like they did last time. Eastern loans, I have all the emails you sent to me, so please ,go ahead and try and deny I was a customer. I have no interest in ever dealing with you again, but if Mr beauchaumin or another real manager contacts me and says you have made changes to improve, ill consider not trying to warn people how bad your company is
Honestly great customer service with quick application times. Would recommend!
Well, they clearly lied to because I definitely make more than 1200 a month and my bank shows it and they denied me as well so they say they approve everybody now they don’t
Denied my application due to their own banking review error. I clearly make more than $1200 a month when I work 50 hrs a week and am paid weekly. Then they say we cannot fix our for the next few months. Ugh what kind of b.s is that. You wont except proof that I make more money than you said. Ok
It was fast,easy process,same day funding…I will definitely use again if needed in the future..Thxs
Great job as usual
easy to deal with helped when I needed it the most have dealt with them for years easy to apply and easy payment arrangements
I would highly recommend this loan company. They got me out of a situation more than a few times. Their customer service has always been very helpful.
Amazing customer service. They go above and beyond to help
Easy to make a loan and communicate to the staff very understanding.
Fast and easy
On time reasonable
I always have a great experience with Eastern Loans. Very helpful and professional.
Good and faster
Excellent customer service and fast turn around, always there when you need them
Very fast and easy
Eastern Loans is a provider of fast online loans in Canada, offering personal loans ranging from $500 to $750. The company aims to simplify the borrowing process for individuals seeking quick financial assistance by providing an efficient online application system. Customers can expect prompt fund deposits, often within minutes of loan approval, and enjoy flexible repayment options over periods of 3, 6, or 12 months. Targeting individuals in need of immediate cash solutions, Eastern Loans prioritizes a secure and confidential application experience. With a commitment to customer service, the company ensures that applicants receive support throughout the loan process. By leveraging technology, Eastern Loans strives to meet the needs of Canadians looking for reliable and convenient borrowing options.
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