eLFY Training is a professional training organization based in the UK, specializing in delivering high-quality educational programs designed to enhance the skills and knowledge of individuals in various professional fields. The company's offerings include a diverse range of training courses that cater to both individuals seeking personal development and businesses looking to upskill their employees. Targeting professionals across multiple industries, eLFY Training focuses on providing practical, hands-on training experiences that align with current market demands. By leveraging a team of experienced instructors and industry experts, the company aims to equip its customers with the competencies necessary to thrive in their respective careers. With a commitment to fostering professional growth, eLFY Training positions itself as a valuable resource for anyone looking to advance their expertise in the workforce.
Reviewers express significant dissatisfaction with eLFY Training, highlighting a complete lack of customer care and persistent technical issues. Many customers report that the training platform is clunky and outdated, with slow loading times that hinder progress.
Users frequently encounter problems such as courses not saving, requiring them to retake tests multiple times. The automated customer support is deemed ineffective, leaving consumers feeling frustrated and unsupported. Additionally, the application is criticized for freezing and failing to function consistently, leading to a negative overall experience. With no positive feedback noted, the sentiment surrounding eLFY Training is overwhelmingly negative, reflecting a pressing need for improvements in both functionality and customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.0 | 5 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“No customer care at all , only automated useless chats available, no use , can’t do training , or every time login is...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.0 out of 5 (poor) | 33 out of 100 | — | 5 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 85 |
Bottom line: eLFY Training is #5 of 5 on overall rating in this group.
5 reviews of eLFY Training. Filter by what matters to you.
No customer care at all , only automated useless chats available, no use , can’t do training , or every time login issues, verification of emails or telephone issues, can’t get code or not recognise the code etc, hope anyone look into
Started ELFY in may and still not be able to start work as all the training courses when click exit and save IT DON'T SAVE. So have to sit course and test another 4 times before it does save. This is on app platform Internet, app, used my phone, tablet, laptop and computer and it save on nothing. As I cant start until it done missed out in 3 months wages. Pointless platform to complete learning and taken more time then it should. I'd rather be sat in a classroom couple off days and complete these courses then through the ELFY.
You are forced to wait minutes to be able to load the next page and can’t skip to the test at any point. It is so slow it’s not practical or productive. Carer training should be easy and smooth this is clunky and not good at all. Needs to be improved a lot. Not exactly disabled friendly either and treats people like they are stupid as it thinks everyone takes forever to read. Especially if I knew repeating this training every single year and you do it daily for your job. So yes, very much a pointless exercise.
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Nothing works consistently, it regularly freezes and just does not work the way it should . Absolute rubbish as are all the govt training apps, no doubt some Tory donor got the contract and tried to adapt existing apps .
I the worst application I have encountered The customer care option is closed for customer.
eLFY Training is a professional training organization based in the UK, specializing in delivering high-quality educational programs designed to enhance the skills and knowledge of individuals in various professional fields. The company's offerings include a diverse range of training courses that cater to both individuals seeking personal development and businesses looking to upskill their employees. Targeting professionals across multiple industries, eLFY Training focuses on providing practical, hands-on training experiences that align with current market demands. By leveraging a team of experienced instructors and industry experts, the company aims to equip its customers with the competencies necessary to thrive in their respective careers. With a commitment to fostering professional growth, eLFY Training positions itself as a valuable resource for anyone looking to advance their expertise in the workforce.
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