CrowdTrust is a leading review platform that specializes in collecting and displaying customer feedback for various businesses, including those in the entertainment sector. The platform allows users to share their experiences and rate services from companies like entertainers.tickets, which is known for producing and promoting live shows across the UK. By offering a space for consumer reviews, CrowdTrust helps potential customers make informed decisions about their entertainment choices. Entertainers.tickets focuses on providing access to a wide range of live events, including theatre performances, tribute shows, and festivals. With over 30 years of experience in the industry, the company caters to diverse audiences looking for memorable experiences, whether it's a family outing or a special celebration. Customers can easily find and book tickets for popular shows, ensuring a seamless experience from selection to purchase.
Reviewers consistently praise Entertainers Tickets for their outstanding customer service, particularly highlighting the efficiency and helpfulness of staff members like Elsie and Kerrie. Many customers express gratitude for quick responses to their inquiries, with one noting a reply received in just 24 minutes.
The ease of booking tickets is also frequently mentioned, alongside the exceptional support provided when issues arise, such as rebooking tickets or resolving email errors. Consumers appreciate the friendly and professional demeanor of the staff, which enhances their overall experience. The positive feedback emphasizes a strong commitment to customer satisfaction, making Entertainers Tickets a highly recommended choice for event bookings. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 34 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 7 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 4 |
| May 25 | 5.0 | 4 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 34 most recent reviews.
“Great customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 34 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Entertainers Tickets is #1 of 5 on overall rating in this group.
34 reviews of Entertainers Tickets. Filter by what matters to you.
We bought tickets to see a show and somehow the date got mixed up on my phone and we turned up the day after the show. Special thanks to Niall who managed to sort us out with tickets for the same show at a different venue. Very rare these days to have exceptional customer service highly recommended
Kerrie was so helpful with changing our seats, and I would recommend this site to book your venue. I wish more people were like Kerrie, helpful, friendly and most of all she sorted my problem out and keeping me up to date.
Niall got back to me on web chat straight away with my query’s. Very helpful and very friendly
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fabulous service. Personalised, Professional and friendly. Completed my answers, no problems and put me in the right direction to contact for disability tickets.
An error and misunderstanding on my behalf has been dealt with in a satisfactory way. Being able to email someone makes all the difference too. Thank you
Amazing help and assistance!
Niall was amazing at sorting out accessible tickets even with a glitch in the chat. Thank you ☺️
The service received was outstanding after we needed to change our booking to another show. Tickets for the new show weren't available straight away but the original person kept in touch giving a seamless service to resolve. Excellent!
Easy booking and good support
Quick answer to my question about my tickets which will arrive 48 hours before the performance
Accidentally booked wrong time. My problem was dealt with so quickly and efficiently. I’m very impressed. Great customer service.
Slick and efficient service when booking for Rocket Man at The Old Fire Station in Carlisle.
CrowdTrust is a leading review platform that specializes in collecting and displaying customer feedback for various businesses, including those in the entertainment sector. The platform allows users to share their experiences and rate services from companies like entertainers.tickets, which is known for producing and promoting live shows across the UK. By offering a space for consumer reviews, CrowdTrust helps potential customers make informed decisions about their entertainment choices. Entertainers.tickets focuses on providing access to a wide range of live events, including theatre performances, tribute shows, and festivals. With over 30 years of experience in the industry, the company caters to diverse audiences looking for memorable experiences, whether it's a family outing or a special celebration. Customers can easily find and book tickets for popular shows, ensuring a seamless experience from selection to purchase.
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