FH55 Hotels is a prominent hotel group based in Florence, Italy, established in 1955. The company operates a collection of four-star hotels in culturally rich locations including Rome, Florence, and Fiesole, catering to both leisure and business travelers. Their portfolio includes the Grand Hotel Palatino, Hotel Calzaiuoli, Med Executive Hotel, Grand Hotel Mediterraneo, and Med Guesthouse, each designed to offer a comfortable and memorable stay in these historic cities. Targeting a diverse clientele, FH55 Hotels provides a range of accommodations suitable for families, couples, and solo travelers. Guests can book directly through the official website, where they can access exclusive rates and various benefits. With a commitment to quality hospitality, FH55 Hotels aims to enhance visitors' experiences in Italy's most iconic destinations.
FH55 Hotels receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the excellent locations of the hotels. Reviewers frequently highlight the quality of service, noting that staff members go above and beyond to assist guests, such as extending lounge hours for groups.
However, there are notable complaints regarding the condition of the rooms and facilities, with some guests reporting issues like malfunctioning air conditioning and room keys. Additionally, several reviews mention that the hotels could benefit from renovations and improvements in amenities, particularly in dining options. Despite these criticisms, the overall sentiment remains favorable, with many customers expressing a desire to return. Overall, FH55 Hotels is viewed positively, though there are areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 79 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 2.0 | 1 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | — | 0 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 79 most recent reviews.
“Really loved to stay in Grand Hotel Palatino (FH55)”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 67 out of 100 | 4.1 out of 5 (good) | — | 79 |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: FH55 Hotels is #3 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 4.1).
79 reviews of FH55 Hotels. Filter by what matters to you.
Hotel certamente da ristrutturare ma in discreto stato. Cucina non all'altezza ma, forse il pasto per i gruppi organizzati non meritano di meglio!!!! Chiaramente ti danno per ciò che paga l'agenzia. Abbiamo mangiato pollo per due giorni a gogò....... Colazione non assortita ma basilare, Esperienza non proprio convincente ma, forse è colpa dell'agenzia organizzatrice.
Mi rendo conto che i tempi sono difficili... Staff cortese, disponibile e cordiale. Sono arrivato in hotel ed ho trovato forse 10:12 camere occupate sull'intera struttura. A questo punto, ecco le mie considerazioni: 1. Concedere l'upgrade automatico dalla camera standard alla camera deluxe; con così pochi ospiti, la gestione delle camere costa uguale, ma l'upgrade crea una sensazione di piacevole sorpresa da parte del cliente; 2. Frigobar e Bottigliette d'acqua: il frigobar era completamente sguarnito, pazienza. Graditissime le bottigliette d'acqua vicino al bollitore; tuttavia sarebbero dovute essere ripristinate il 2°giorno. 3. Non è chiaro - se non per una questione di coperti - perchè la domenica mattina fosse aperta la sala colazione mentre lunedì ci si sia dovuti arrangiare con la scatola di cartone, alla quale mancavano completamente tè, caffè e affini.
Ottima la posizione in pieno centro, ideale per visitare la città anche senza l'utilizzo dei mezzi pubblici. Ho trovato la camera molto pulita ma anche piccola per un hotel 4 stelle (14-15 mq) . Anche il bagno molto "ridotto" nelle dimensioni . La stanza dava su via Calzaiuoli, molto suggestiva, ma allo stesso molto frequentata e origine di disturbo e quindi sopratutto il fine settimana non si riusciva a riposare. Gli infissi non forniscono un isolamento adeguato. Colazione di buona qualità, ma migliorabile. Spazi comuni praticamente inesistenti.
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Personale generalmente molto gentile Cenone di Capodanno sufficiente e colazione più che sufficiente Temperatura nelle camere troppo alta
facile da arrivare, ottima posizione ma... la ristorazione ultimamente in decadenza e non più all'altezza degli altri soggiorni fatti. tutto sommato un 7 ci può anche stare
Posizione fantastica, in pieno centro, gentilezza del personale e pulizia più che discreta. L’unico neo è stato il materasso che oltre a non fornire un sonno ottimale mi ha fatto anche ricorrere ad antinfiammatori per un forte dolore alla schiena. Dettaglio non trascurabile quello del materasso..
FH55 Hotels is a prominent hotel group based in Florence, Italy, established in 1955. The company operates a collection of four-star hotels in culturally rich locations including Rome, Florence, and Fiesole, catering to both leisure and business travelers. Their portfolio includes the Grand Hotel Palatino, Hotel Calzaiuoli, Med Executive Hotel, Grand Hotel Mediterraneo, and Med Guesthouse, each designed to offer a comfortable and memorable stay in these historic cities. Targeting a diverse clientele, FH55 Hotels provides a range of accommodations suitable for families, couples, and solo travelers. Guests can book directly through the official website, where they can access exclusive rates and various benefits. With a commitment to quality hospitality, FH55 Hotels aims to enhance visitors' experiences in Italy's most iconic destinations.
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