Fynske Bank is a local financial institution based in Denmark that offers a range of banking services tailored to meet the needs of various customer segments. The company serves individuals, families, and businesses, emphasizing personalized banking experiences. Fynske Bank provides assistance with personal finance, including loans and savings accounts, while also offering business banking solutions that cater to the unique challenges faced by entrepreneurs and organizations.
In addition to traditional banking services, Fynske Bank is committed to community development through its foundation, which supports local initiatives and projects. This focus on community engagement highlights the bank's dedication to fostering strong relationships with its customers and the surrounding area. Overall, Fynske Bank aims to deliver comprehensive financial solutions while maintaining a close connection with its clientele.
Fynske Bank receives a generally positive reception from its customers, with many praising the personalized and professional service provided by staff. Reviewers highlight the bank's commitment to traditional banking values, noting that they feel secure and well-guided by their advisors, such as Kasper Borchmann and Gitte Gandrup.
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Customers appreciate the quick and competent advice they receive, especially during significant transactions like property purchases. However, some negative feedback emerges regarding the bank's service, with complaints about poor loan approvals and a lack of communication regarding online banking access. A few customers express disappointment with the overall guidance they received, describing it as inadequate. Despite these criticisms, the majority of reviews reflect a strong satisfaction with Fynske Bank's services.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
60
100%
-1.1
● Medium
4.2 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
3.4▼ 1.1
12-month avg
4.4
All-time
4.2
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
5.0
5
Nov 24
5.0
2
Dec 24
5.0
1
Jan 25
3.9
7
Feb 25
5.0
10
Mar 25
4.3
6
Apr 25
5.0
4
May 25
3.0
2
Jun 25
5.0
2
Jul 25
2.0
4
Aug 25
4.5
2
Sep 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 48 positive reviews
Customer service13%
6 mentions
“Jeg har været kunde i mange år, og hver gang jeg har haft brug for hjælp, har jeg fået personlig og professionel rådg...”
On “Customer service” · Sep 3, 2025
Top complaintsof 12 negative reviews
Customer service17%
2 mentions
“Absolutely disappointed with Fynske Bank’s service
Their online banking access has been disabled from certain intern...”
On “Customer service” · Jul 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
Overall rating and review count for this company and similar companies
Jeg har været kunde i mange år, og hver gang jeg har haft brug for hjælp, har jeg fået personlig og professionel rådgivning. Jeg kan altid stole på deres vejledning, og de har en ægte interesse i mit... See more
Min kone og jeg valgte i forbindelse med køb af lejlighed, at skifte til Fynske Bank.
Vi har ikke fortrudt et sekund og følt os godt vejledt af vores personlige rådgiver Birgitte Thalund i hele forløb... See more
Yes, Fynske Bank is a legitimate company with a solid reputation, reflected in numerous reviews. They have received a mix of ratings, including many 5-star reviews highlighting their personal service and professional advice.
Is Fynske Bank a scam?
Fynske Bank is not a scam. Verified reviews indicate a pattern of quality service and personal attention, although some customers have reported dissatisfaction with specific services.
What services does Fynske Bank offer?
Fynske Bank offers a range of financial services including personal banking, loan advice, and pension planning, as noted in positive reviews praising their tailored consulting.
What payment methods are accepted by Fynske Bank?
Fynske Bank provides various payment methods, including traditional banking transactions and online banking services, although there have been concerns regarding international access.
All 5 questions →Show fewer questions
How can I contact Fynske Bank for customer support?
You can contact Fynske Bank through their website or visit one of their local branches. Many customers have noted that staff are approachable and helpful.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Jeg har været kunde i mange år, og hver gang jeg har haft brug for hjælp, har jeg fået personlig og professionel rådgivning. Jeg kan altid stole på deres vejledning, og de har en ægte interesse i mit velbefindende. Det er en bank, der forstår mig som kunde.
Min kone og jeg valgte i forbindelse med køb af lejlighed, at skifte til Fynske Bank.
Vi har ikke fortrudt et sekund og følt os godt vejledt af vores personlige rådgiver Birgitte Thalund i hele forløbet, hun har gjort alt og mere til i forbindelse med vores lejlighedskøb. Fra tidlig morgen til sen aften :-)
En stor og varm anbefaling herfra.
Absolutely disappointed with Fynske Bank’s service
Their online banking access has been disabled from certain international locations — without any prior warning or notice to customers.
After two weeks of frustrating back-and-forth with customer service (if you can even call it that — their level of English is embarrassingly poor and makes it hard to even understand what they’re saying), they finally bothered to ask us where we were trying to log in from.
Mind you: our location is still within the EU, not some remote island.
For two weeks they kept telling us to “restart the app,” and only then did they admit that we cannot access the app from abroad — for an unspecified amount of time — and told us to “send an email.”
We sent the email as instructed. Naturally, no reply. Not even an automated confirmation of receipt.
No system in place to assist their own clients.
No clear communication.
No proper support in English (which is frankly shocking in the banking industry).
It’s already difficult enough to understand their advisors, let alone get any useful advice on how to simply make a payment from abroad when you’re not physically in Denmark.
This is absolutely unacceptable in the 21st century — no warning, no help, no solutions.
We are now considering filing a formal complaint with the appropriate authorities.
Avoid this bank. Utterly disappointing and unprofessional.
Ey meget arogant afslag på et lille lån og meddelte ejendomsmægler at de ikke ville give tilsagn om boligkøbet, trods jeg havde til hensigt at betale kontant, men kun ønskede løn til forbedring.
Den behandling man får når man er kommet op i årene og beder om et lille lån, det aroante afslag der bliver giver efter man som aktionær og kunde gennem 40 år har overholdt
Stor ros til Kasper Borchmann, som yder en rådgivning som er tilpasset den situation vi som kunde står i og er ikke bange for at udfordre den ide, man selv tænkte var den rigtige.
Meget tilfreds kunde hos Fynske Bank og Kasper :)
Kasper Borchmann
Fynske Bank Børkop afd. har hjulpet mig med gode råd og vejledning i forbindelse med køb af anden bil. Har fået hurtig og kompetent rådgivning.
Jeg kan varmt anbefale Kasper hvis man søger en kompetent og personlig rådgivning. Tak
Vi har været kunder hos Fynske Banks afdeling i Kolding i 10 år og har altid fået hurtig og kompetent rådgivning. Det gælder såvel private bankforhold, erhverv, investering, hushandler, pension. Det er altid en fornøjelse at tale med en rådgiver, og jeg har anbefalet banken til flere familiemedlemmer og bekendte, og de har alle samme positive opfattelse.
Gitte Gandrup i Fynske Bank Nyborg har gjort en stor indsats for at hjælpe og rådgive os. Hun har været opsøgende i at skabe tæt personlig betjening, været imødekommende og grundig i sin vejledning. Der har været plads til at søge rådgivning der imødekommer ens fremtidige drømme og planer.
Kan kun anbefales herfra. '
Vi giver vores bankrådgiver, Kasper Borchmann hos Fynske Bank i Børkop, vores varmeste anbefalinger! Foruden at få relevant rådgivning i øjenhøjde oplever vi, at Kasper søger at finde de bedst mulige løsninger for os ud fra vores drømme og ønsker.
Altid en god og positiv oplevelse at kontakte Fynske Bank 's afdeling i Rudkøbing. Min rådgiver Karin Vester er altid hjælpsom ligesom de andre ansatte i afdelingen
Fra 1. Marts af skal du give 125kr. i fynske bank for at få vekslet dine mønter.
Nu kan man jo måske bære over med dem hvis de ingen penge tjente.
Meeeen::
Fynske Bank får næstbedste resultat nogensinde trods store forandringer. Fynske Bank kommer ud af 2024 med et overskud på 164 millioner kroner før skat. Det er det næstbedste resultat i bankens.
Det er jo også en måde at komme af med kontanterne på, ved at gøre det besværligt og DYRT for folk.
Fynske Bank i Nyborg er helt fantastiske. Særligt Pia Kondrup har gjort min oplevelse med banken virkelig god.
Hun har hjulpet os med gode råd og vejledning, som er nærværende og nem at gå til. Rådgivning, som vi har oplevet i andre store banker ikke er til rådighed lokalt.
Her får vi en bank der kender vores lokalområde, kender os og kan yde rådgivning på et fabelagtigt og ærligt niveau.
Vi kan kun anbefale Fynske Bank hvis du står overfor en at livets store beslutninger, eller bare gerne vil have mest muligt ud af din formue.
Vi har altid den mest kompetente rådgiver i bankens Assens afdeling, nemlig Jacob Rasmussen, vi har haft
"Fynske Bank" siden det hed "Vestfyns Bank", og som vores kunderådgiver er Jacob altid velforberedt og imødekommende. Vi har stor tillid til Jacob Rasmussen.
Fynske Bank is a local financial institution based in Denmark that offers a range of banking services tailored to meet the needs of various customer segments. The company serves individuals, families, and businesses, emphasizing personalized banking experiences. Fynske Bank provides assistance with personal finance, including loans and savings accounts, while also offering business banking solutions that cater to the unique challenges faced by entrepreneurs and organizations.
In addition to traditional banking services, Fynske Bank is committed to community development through its foundation, which supports local initiatives and projects. This focus on community engagement highlights the bank's dedication to fostering strong relationships with its customers and the surrounding area. Overall, Fynske Bank aims to deliver comprehensive financial solutions while maintaining a close connection with its clientele.