Galaxy Training Australia is an online education provider specializing in low-cost, mobile-friendly training courses for individuals seeking employment in the hospitality and gaming industries. The company offers Responsible Service of Alcohol (RSA) and Responsible Gambling Services (RSG) courses, which are essential certifications required in various Australian states. With over 250,000 students trained, Galaxy Training Australia focuses on delivering fun, interactive, and fast-paced learning experiences that are 100% online.
The RSA and RSG courses are designed to be accessible on any device, allowing students to complete their training at their own pace and convenience. Galaxy Training Australia provides a risk-free trial option, enabling prospective learners to start their courses for free and pay only when satisfied. The company’s commitment to affordability and flexibility makes it a suitable choice for anyone looking to enter or advance in the hospitality and gaming sectors.
Galaxy Training Australia has a positive customer experience.
Galaxy Training Australia receives overwhelmingly positive feedback from its customers, who frequently highlight the ease and interactivity of the courses. Reviewers appreciate the straightforward content and the quick service, noting that the training is both informative and flexible, making it accessible even for older learners.
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Many express satisfaction with the practical nature of the courses, which are described as engaging and fun. However, a small number of complaints arise regarding customer support, with one reviewer mentioning difficulties in getting timely assistance and issues with ID verification. Despite this, the majority of participants find the training experience rewarding and recommend the courses highly. Overall, Galaxy Training Australia is viewed positively, with a strong emphasis on quality and user-friendliness.
1,071 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,071
100%
● Low
4.8 / 5 overall
=
1,071 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.8
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
4.7
50
Dec 24
4.7
142
Jan 25
4.7
125
Feb 25
4.8
104
Mar 25
4.8
138
Apr 25
4.8
105
May 25
4.8
144
Jun 25
4.9
144
Jul 25
4.9
59
Aug 25
4.7
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 493 positive reviews
Easy to use47%
234 mentions
Fast & efficient17%
84 mentions
Helpful support7%
36 mentions
Customer service6%
32 mentions
“made quick and easy”
On “Easy to use” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
.I acquired knowledge on the in house policy
.How to read and assist intoxicated people in the bar.
.Having to make the people aware of their situation
.Assisting them with help when they needed it.
Teaching them to say enough and when to stop drinking alcohol.
wow. so comprehensive. I took lots of notes which helps me learn. Took awhile to understand that I was trying to get a handle on the industry through this course. so its expected it will take quite some time.
The technology set up for online training was brilliant and flawless. (did take me a little while to figure I click on the jigger). Even an old dud like me could work the online program.
Well done
I recently completed my RSA through GTA, and I couldn't be happier with the experience. The service was absolutely superb — everything was incredibly well-organised, clear, and easy to follow from start to finish.
The slides were informative and to the point, making it easy to absorb the content without feeling overwhelmed. The whole process felt smooth and efficient, with clear guidance at every step.
I would definitely recommend GTA to anyone looking to apply for their RSA. It’s a hassle-free and professional experience that really sets you up for success.
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Good experience generally. The video with the aggressive drunk in the bar was a sticking point. 30 seconds was a challenging short time to address the problem.
The course was very thorough and delivered the information in gradual increments. I was kept aware of my progress and all the requirements to continue through the course.
The course is simple, understandable and interactive. You can take your time and pass the test without problems. Also if you don't have a perfect English you will not have problems.
Galaxy Training Australia is an online education provider specializing in low-cost, mobile-friendly training courses for individuals seeking employment in the hospitality and gaming industries. The company offers Responsible Service of Alcohol (RSA) and Responsible Gambling Services (RSG) courses, which are essential certifications required in various Australian states. With over 250,000 students trained, Galaxy Training Australia focuses on delivering fun, interactive, and fast-paced learning experiences that are 100% online.
The RSA and RSG courses are designed to be accessible on any device, allowing students to complete their training at their own pace and convenience. Galaxy Training Australia provides a risk-free trial option, enabling prospective learners to start their courses for free and pay only when satisfied. The company’s commitment to affordability and flexibility makes it a suitable choice for anyone looking to enter or advance in the hospitality and gaming sectors.