Glossier is a beauty and cosmetics company that develops and sells skincare and makeup products with a focus on natural-looking, everyday beauty. The company operates primarily through direct-to-consumer online sales and select retail locations, offering products such as moisturizers, cleansers, lip balms, and makeup items. Glossier has built a strong digital presence and community around its minimalist approach to beauty and skincare routines.
Glossier garners a generally positive reception, with many reviewers praising its innovative approach to beauty and effective products. Consumers appreciate the brand's focus on enhancing natural beauty, with standout items like the skin tint and cloud paint blushes receiving high marks for quality and ease of use.
The minimalist packaging and thoughtful customer service experiences further enhance the brand's appeal. However, some customers express concerns about the pricing, labeling the products as overpriced relative to their quality, and noting that similar items can be found for less elsewhere. Additionally, there are mentions of a declining product quality and a limited shade range that could be more inclusive. Overall, while Glossier is celebrated for its unique offerings and customer experience, the pricing and product consistency remain points of contention.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.8 out of 5 (good) | 100 out of 100 | +2% | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | +3% | 87 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 |
12 reviews of Glossier. Filter by what matters to you.
7 months ago
Perfect introduction to makeup for my teenage daughter. The products are foolproof and forgiving, plus the brand promotes a healthy relationship with beauty. Educational content on their social media... See more
7 months ago
While I love the brand concept, the shade range for deeper skin tones is still lacking. Hope they continue to expand their offerings to be more inclusive.
7 months ago
Love their makeup but some skincare items didn't work for my sensitive skin. The milky jelly cleanser is amazing though. Would appreciate more detailed ingredient lists on their website.
7 months ago
Their philosophy of enhancing natural beauty really shows in their products. The skin tint is my holy grail and their lip products have the perfect balance of color and moisture.
Quick answers to the questions people ask most.
Glossier specializes in skincare, makeup, and body care products with a focus on enhancing natural beauty. Their product line includes moisturizers, serums, lip products, blushes, and fragrances designed for everyday wear.
You can shop Glossier products online at glossier.com, which ships to many countries worldwide. They also have physical retail locations in select cities including New York, Los Angeles, London, and Seattle.
Glossier offers a 30-day return policy for unopened products in original packaging. For opened products, they provide exchanges or store credit if you're not satisfied with your purchase.
Yes, Glossier ships internationally to many countries including Canada, the UK, and several European nations. Shipping costs and delivery times vary by location, and some products may have shipping restrictions.
You can contact Glossier's customer service team through their website's contact form or by emailing them directly. They typically respond within 24-48 hours during business days.
No, Glossier is a cruelty-free brand and does not test on animals. They are committed to developing products without animal testing and work with suppliers who share this philosophy.
Store hours vary by location, but most Glossier stores are typically open Monday through Sunday with extended hours on weekends. You can find specific hours for each location on their website's store locator.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Perfect introduction to makeup for my teenage daughter. The products are foolproof and forgiving, plus the brand promotes a healthy relationship with beauty. Educational content on their social media is helpful too.
While I love the brand concept, the shade range for deeper skin tones is still lacking. Hope they continue to expand their offerings to be more inclusive.
Love their makeup but some skincare items didn't work for my sensitive skin. The milky jelly cleanser is amazing though. Would appreciate more detailed ingredient lists on their website.
Their philosophy of enhancing natural beauty really shows in their products. The skin tint is my holy grail and their lip products have the perfect balance of color and moisture.
No fuss, no complicated routines. Their products do exactly what they promise and the minimalist packaging looks great in my bathroom.
Finally found a beauty brand that gets it right. Their products are simple, effective, and the packaging is gorgeous. Customer service is responsive too.
This brand changed how I think about makeup and skincare. They focus on enhancing what you already have rather than covering it up. Their marketing feels authentic and their products deliver on the promises. The showrooms are also beautiful spaces that make shopping enjoyable.
I'm obsessed with their cloud paint blushes and boy brow. The quality is consistently good and the aesthetic is perfect for my daily routine. Only complaint is that shipping sometimes takes longer than expected, especially during sales.
The hype is real but so are the prices. Products work well but I can find similar quality for less money elsewhere. The Instagram-worthy packaging doesn't justify the cost for me.
From browsing their website to unboxing, everything feels premium and thoughtful. Had an issue with a damaged product and they replaced it immediately with a handwritten note. This is how you build brand loyalty.
Been a customer for years but noticed some products aren't as good as they used to be. The lip balm formula changed and doesn't last as long. Still love the brand but hope they maintain their original quality standards.
Skeptical at first but now I understand why everyone raves about them. The dewy skin look is effortless with their products.
Glossier offers a referral program where customers can earn store credit for referring friends who make purchases. They also occasionally run promotional campaigns and offer exclusive access to new products for email subscribers.
Many Glossier products are formulated to be gentle and suitable for sensitive skin types. However, they recommend checking ingredient lists and doing patch tests, as individual skin sensitivities can vary.
Domestic shipping within the US typically takes 3-7 business days for standard shipping. Express shipping options are available for faster delivery, and international shipping times vary by destination country.
Glossier is a beauty and cosmetics company that develops and sells skincare and makeup products with a focus on natural-looking, everyday beauty. The company operates primarily through direct-to-consumer online sales and select retail locations, offering products such as moisturizers, cleansers, lip balms, and makeup items. Glossier has built a strong digital presence and community around its minimalist approach to beauty and skincare routines.
