Great company and beginner-friendly
Great company and beginner-friendly. Editors provide feedback needed for me to improve my work.

GoTranscript is a leading provider of human-generated transcription services, offering solutions in over 140 languages. The company specializes in delivering accurate transcription, captions, subtitles, video descriptions, and audio and text translation. With a commitment to quality, GoTranscript boasts a 99.4% accuracy rate, verified by Precisa QMS. Their services cater to a diverse clientele, including government agencies, educational institutions, medical organizations, legal firms, and market research companies. Founded in 2005, GoTranscript prides itself on its team of professional transcribers and editors who ensure that each project is handled with care and expertise. The company's offerings are designed to meet the needs of various sectors, providing flexible billing options and compliance with security standards such as HIPAA and NDA. By focusing on human-crafted language solutions, GoTranscript positions itself as a reliable partner for clients seeking high-quality transcription services.
GoTranscript receives mixed feedback from its users, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the fast service and beginner-friendly environment, noting that the company provides valuable feedback that helps improve their transcription skills.
Customers also highlight the prompt payment system and the availability of jobs, making it a convenient option for those looking to earn extra income. However, numerous complaints arise regarding the unclear guidelines and the difficulty of passing the entry tests, which many find frustrating and time-consuming. Some users express disappointment over a lack of support and communication from the company, particularly concerning the review process for submitted tests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 60 | 100% | +1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 1 |
| Jan 25 | 3.0 | 2 |
| Feb 25 | 2.3 | 3 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.7 | 3 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | — | 0 |
| Aug 25 | 2.0 | 3 |
| Sep 25 | 2.0 | 2 |
| Oct 25 | 3.7 | 3 |
| Nov 25 | 3.8 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I am very satisfied with my co-operation with the company as a transcriber”
“I was interested in working with GoTranscript as a Somali transcriber”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Human Resources.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.0 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 3.6 out of 5 (good) | +23% | 60 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | 2.2 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.8 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.6 out of 5 (poor) | +111% | 1,000 |
Bottom line: GoTranscript | 100% Human-Made is #4 of 5 on overall rating in this group. On service, Totaljobs scores higher (4.9 vs 3.3).
60 reviews of GoTranscript | 100% Human-Made. Filter by what matters to you.
Great company and beginner-friendly. Editors provide feedback needed for me to improve my work.
The best transcript company I ave worked with. Excellent work.
I am very satisfied with my co-operation with the company as a transcriber. I get emails when there are jobs available. I get paid almost immediately. The website is professional and there are some tools that help me get my job done. Besides, my jobs are evaluated by other professional transcribers quite fast. I receive feedback so the top quality of the service is guaranteed here.
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Polarized pattern: few middle ratings. 47% of recent reviews are 4–5★ and 47% are 1–2★.
So wanagsan
Nice transcripts and editing.
Muy buen trabajo para generar algo de dinero extra lo recomiendo son personas seria y responsable
Excellent transcription service
Your Customer Support Staff Member "Amy" is terrific. It's not just today's experience with her. She always goes above and beyond. I have been working with her to prepare transcripts for legal work for about two years now. She is very good, efficient and fast. She clearly is whip-smart. She is also courteous, responsive and always ready to help. She makes GoTranscript stand out for customer experience and quality of the product.
I got a unforeseen problem when time to submit all translations was anticipated, meaning I was at risk of losing my application deadline. Despite of having less than 3 working days the translation team manage to anticipated their deliver saving my course application. This result was only possible because of the first class chat support that put me in contact with the right person. On top of all, the translation quality is 5 starts, as the team ensure to preserving the authenticity links from the originals files. I highly recommended GoTranscript. Personally its became my number 1 option for translation. 100% 5 starts, keep up the excellent work guys!!
the best website for transcribe they are doing it professionally and finishing it before the time
My experience in GoTranscript has been great, the diversity of work uploaded has been also great and it has made me gain more experience on transcription. It is really worth the experience and wish to learn more from it.
It's very helpful and amazing as well.
Fast, efficient and accurate. GoTranscript is where my organization now goes for all of its transcription needs.
O app é ótimo!! Fiquei bastante feliz com esse aplicativo
Needed a 2.5-hour video captioned in a pinch, and not only did GoTranscript do it within the promised day, but I was able to answer all my last-minute questions with their 24/7 online chat before purchasing. I also appreciate the comment section in the upload as I was able to add a link to resources (the original video, not just the mp3, and the script) to help ensure captioning accuracy.
GoTranscript is a leading provider of human-generated transcription services, offering solutions in over 140 languages. The company specializes in delivering accurate transcription, captions, subtitles, video descriptions, and audio and text translation. With a commitment to quality, GoTranscript boasts a 99.4% accuracy rate, verified by Precisa QMS. Their services cater to a diverse clientele, including government agencies, educational institutions, medical organizations, legal firms, and market research companies. Founded in 2005, GoTranscript prides itself on its team of professional transcribers and editors who ensure that each project is handled with care and expertise. The company's offerings are designed to meet the needs of various sectors, providing flexible billing options and compliance with security standards such as HIPAA and NDA. By focusing on human-crafted language solutions, GoTranscript positions itself as a reliable partner for clients seeking high-quality transcription services.
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