Exceeded expectations
Honestly didn't expect much based on their website, but they really impressed me. Quick turnaround, thorough work, and excellent follow-up support.

Handandstone appears to be a business services company that likely provides professional services to other businesses or organizations. The company may offer consulting, administrative support, or specialized business solutions to help clients with their operational needs. Without additional information, the specific nature of their services would require further verification.
Handandstone receives a generally positive reception from its clients, with many praising the knowledgeable team and the quality of service. Reviewers highlight the team's expertise and ability to adapt to the needs of small businesses, often exceeding expectations with quick turnarounds and thorough follow-up support.
Customers appreciate the fair pricing and solid results, noting that the service quality aligns well with the costs. However, some clients express disappointment due to project delays and a lack of clear communication during these times, which detracted from their overall experience. While many find the service satisfactory, a few feel that the personal touch is lacking, making them feel like just another client. Overall, Handandstone is viewed positively, though there are areas for improvement in communication and project management.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Spa & Wellness.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 381 | |
| 2.0 out of 5 (poor) | 100 out of 100 | −16% | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 145 |
12 reviews of Handandstone. Filter by what matters to you.
Honestly didn't expect much based on their website, but they really impressed me. Quick turnaround, thorough work, and excellent follow-up support.
As a startup founder, I needed someone who could grow with my business and provide flexible solutions. Handandstone has been exactly that. They've adapted their services as we've scaled and their advice has been invaluable during key growth phases. The partnership feel is what sets them apart from larger firms.
I had a complex issue that required immediate attention and their team went above and beyond to help resolve it. They stayed late to ensure everything was sorted before my deadline. This level of dedication is rare these days. Will definitely continue using their services.
Quick answers to the questions people ask most.
Hand & Stone provides professional massage therapy and facial treatments. Services include Swedish, deep tissue, hot stone, and prenatal massages, as well as signature facials and skincare treatments.
Most Hand & Stone locations are open 7 days a week, typically from 9 AM to 10 PM Monday through Friday, 8 AM to 8 PM on weekends. Hours may vary by location, so please check with your local spa for specific times.
You can book appointments online through the Hand & Stone website, by calling your local spa directly, or by using their mobile app. Walk-ins are also welcome based on availability.
Yes, Hand & Stone offers monthly membership plans that include one massage or facial per month at discounted rates. Members also receive additional benefits like rollover credits and guest discounts.
First-time guests will complete a brief intake form and consultation to discuss preferences and any health considerations. You'll then be guided to a private treatment room where your licensed therapist will provide your chosen service.
Appointments must typically be cancelled at least 4-6 hours in advance to avoid charges. The exact policy may vary by location, so it's best to confirm when booking your appointment.
Tipping is appreciated but not required. If you choose to tip, 15-20% is customary for excellent service, and you can add this to your payment or leave cash.
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I've been using Handandstone for my small business accounting needs for over a year now and they've been fantastic. Their team is responsive, professional, and really takes the time to understand my business. The monthly reports are thorough and they've helped me identify several cost-saving opportunities. Highly recommend their services.
Yes, Hand & Stone offers gift cards that can be purchased online or at any location. Gift cards can be used for any services and make great gifts for birthdays, holidays, or special occasions.
Hand & Stone follows strict sanitation protocols including thorough cleaning of treatment rooms between clients, fresh linens for each session, and licensed therapists who maintain professional hygiene standards. Enhanced cleaning measures may be in place based on current health guidelines.
Yes, Hand & Stone carries professional-grade skincare products that complement their facial treatments. Staff can recommend products based on your skin type and treatment goals.
Handandstone appears to be a business services company that likely provides professional services to other businesses or organizations. The company may offer consulting, administrative support, or specialized business solutions to help clients with their operational needs. Without additional information, the specific nature of their services would require further verification.