H&R Block is a tax preparation and financial services company that provides tax filing assistance to individuals and businesses. The company offers both in-person consultations at physical locations and online tax preparation services. H&R Block also provides additional financial services such as bookkeeping, payroll services, and tax planning throughout the year.
H&R Block receives a generally positive reception from customers, with many praising the professionalism and thoroughness of the staff. Reviewers appreciate the quick processing of refunds and the ability to save money through legitimate deductions that the tax preparers identify.
The online scheduling system is also highlighted as a convenient feature for booking appointments. However, some customers express disappointment regarding wait times, noting instances of being kept waiting beyond their scheduled appointments, which detracts from the overall experience. While many find the service reliable and the pricing fair, a few mention that fees can be higher than expected, particularly for straightforward returns. Overall, H&R Block is seen as a solid choice for tax preparation, though improvements in scheduling could enhance customer satisfaction.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting & Tax.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | +111% | 1,000 |
12 reviews of Hrblock. Filter by what matters to you.
7 months ago
The tax preparer was fantastic - very thorough and explained everything clearly. Made the whole process stress-free. Definitely coming back next year.
7 months ago
I was going to file myself but decided to get professional help instead. So glad I did! They found legitimate deductions I didn't know about and actually saved me more money than their fee cost. The t... See more
7 months ago
Made an appointment but still had to wait 45 minutes past my scheduled time. The service itself was fine, but the lack of punctuality was frustrating. They should manage their scheduling better.
7 months ago
Really impressed with how detailed they were in reviewing my documents. They double-checked everything and made sure I understood the filing. Great peace of mind knowing it was done correctly.
Quick answers to the questions people ask most.
H&R Block provides comprehensive tax preparation services including federal and state tax returns, tax planning, audit support, and year-round tax advice. They offer both in-person consultations with tax professionals and online self-filing options to meet different customer needs.
Most H&R Block offices operate Monday through Friday from 9 AM to 7 PM, with extended hours during tax season (January through April). Weekend hours and specific location hours may vary, so it's recommended to check with your local office or visit their website for exact times.
H&R Block's fees vary based on the complexity of your tax return and the service level you choose. Simple returns typically start around $69, while more complex returns with itemized deductions or business income cost more. They provide upfront pricing estimates before beginning your tax preparation.
Yes, H&R Block offers online tax filing software that allows you to prepare and file your taxes from home. Their online platform includes step-by-step guidance, error checking, and the option to connect with a tax professional if needed.
Yes, H&R Block provides refund advance options that allow eligible customers to receive a portion of their expected refund immediately. These advances are available in amounts ranging from $250 to $3,500, subject to approval and eligibility requirements.
You should bring all tax-related documents including W-2s, 1099s, receipts for deductions, bank statements, and prior year tax returns. H&R Block provides a comprehensive checklist on their website to help ensure you have all necessary documentation for your specific situation.
Yes, H&R Block offers audit support and representation services. If your return is audited, they will accompany you to the audit and handle communication with the IRS at no additional charge if they prepared your return.
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The tax preparer was fantastic - very thorough and explained everything clearly. Made the whole process stress-free. Definitely coming back next year.
I was going to file myself but decided to get professional help instead. So glad I did! They found legitimate deductions I didn't know about and actually saved me more money than their fee cost. The tax professional was very knowledgeable about small business expenses since I'm self-employed.
Made an appointment but still had to wait 45 minutes past my scheduled time. The service itself was fine, but the lack of punctuality was frustrating. They should manage their scheduling better.
Really impressed with how detailed they were in reviewing my documents. They double-checked everything and made sure I understood the filing. Great peace of mind knowing it was done correctly.
Nothing special but got the job done. The office was clean and the staff was polite. Prices seemed about right for the market.
They did a good job with my taxes and caught an error I made. However, the fees were higher than I expected for what seemed like a straightforward return. The service was professional though.
Had a really complicated tax year with multiple income sources and some investment gains. The tax professional I worked with was incredibly knowledgeable and patient, walking me through everything step by step. They found several deductions I would have missed on my own. Worth every penny for the peace of mind.
Got my taxes done in under an hour. Professional staff and reasonable prices.
The tax preparer seemed a bit rushed and didn't explain some of the deductions they were claiming. I had to ask several follow-up questions. The final result was fine but I would have appreciated more communication throughout the process.
This is my go-to place for taxes. The staff is friendly, knowledgeable, and always gets my refund processed quickly. Never had any issues and they keep all my information from year to year which makes it convenient.
Been using H&R Block for three years now and they've been consistently reliable. The staff knows what they're doing and the prices are fair. Sometimes it gets busy during tax season but that's expected. Overall satisfied with their service.
Perfect for straightforward tax situations. Fast service and competitive pricing. The online scheduling system makes it easy to book appointments.
You can reach H&R Block customer service by calling their toll-free number at 1-800-HRBLOCK (1-800-472-5625), visiting their website's help center, or contacting your local office directly. They also offer live chat support on their website during business hours.
Yes, H&R Block can assist with amended returns and filing previous year tax returns that you may have missed. They can help you file up to three years of back taxes and determine if you're eligible for any refunds from prior years.
Yes, H&R Block provides bookkeeping and small business tax services including quarterly tax filings, payroll services, and business tax preparation. They offer both in-person consultations and online tools specifically designed for small business owners and self-employed individuals.
H&R Block is a tax preparation and financial services company that provides tax filing assistance to individuals and businesses. The company offers both in-person consultations at physical locations and online tax preparation services. H&R Block also provides additional financial services such as bookkeeping, payroll services, and tax planning throughout the year.
