A heavy course made rather more…
A heavy course made rather more stressful but an instructor who could put the class at ease. General feel from the class was one of stress and panic. having sat this course before Ive seen it handled better.

HSS Training is a leading provider of health and safety training courses in the UK, catering to a diverse range of industries and professionals. The company offers a comprehensive selection of training programs, including courses on working at height, powered access platforms, first aid, and health and safety management, among others. With over 60 locations nationwide, HSS Training ensures accessibility for organizations and individuals seeking to enhance workplace safety and compliance. The target market for HSS Training includes businesses across various sectors, including construction, manufacturing, and facilities management, as well as individual professionals looking to improve their health and safety knowledge. By providing both in-person and online training options, HSS Training meets the needs of its clients while promoting a culture of safety and responsibility in the workplace.
HSS Training receives overwhelmingly positive feedback, with many reviewers praising the quality of the courses and the expertise of the instructors. Customers highlight the engaging and knowledgeable trainers, such as Alistair Furminger, who make the learning experience enjoyable and effective.
Reviewers appreciate the well-organized training sessions and the relevance of the material, noting that the facilities are generally excellent, though some mention difficulty in locating the venue. However, a few participants express concerns about the intensity of certain courses, describing them as heavy and stressful, which can create a tense atmosphere. Despite these minor criticisms, the overall sentiment remains highly favorable, with many recommending HSS Training for its exceptional educational offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 4.7 | 205 |
| Apr 25 | 4.6 | 275 |
| May 25 | 4.7 | 161 |
| Jun 25 | 4.7 | 284 |
| Jul 25 | 4.7 | 75 |
| Aug 25 | 4.9 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very helpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 3.9 out of 5 (good) | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.5 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.2 out of 5 (good) | — | 85 |
Bottom line: HSS Training is #3 of 5 on overall rating in this group.
500 reviews of HSS Training. Filter by what matters to you.
A heavy course made rather more stressful but an instructor who could put the class at ease. General feel from the class was one of stress and panic. having sat this course before Ive seen it handled better.
I would prefer to do this course face to face. I struggled with the teams aspect. Also the final exam was not entirely in keeping with the course content. I enjoyed the group exercises and the instructor was very knowledgeable.
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The training was very informative and very well thought out. The instructor was very knowledgeable and gave good feedback on the practical sessions. The quality of the information given to us was high and it enabled a pass for the theory part of the course. All equipment used in the practical session was of high quality and presented to a high standard. As for the practical sessions, I think it would be worth baring in mind that people who have never built scaffold structures before are attending these sessions. There were often times where others who already work with scaffolding were taking charge, leaving those with minimal experience less involved. Additionally, women are also attending these courses and at times it became a bit uncomfortable. The instructor tried his best to be as inclusive as possible. However, there were odd comments being made by the instructor, which may have just been a bit of harmless fun, but as the only female attending the course, at times it felt like being singled out. An example of this, the instructor told me to stand in the base of the scaffold structure with my arms up and in front of the group proceeded to call me "vertically challenged", thus making it clear that I wouldn't be participating in assisting the construction of the higher deck. In order to pass the course, we had to go up to the higher deck of the scaffold with the idea of helping to dismantle it. I was not able to take apart the higher level of the scaffold after being told I could come straight down without even being asked if I was able to dismantle it. This didn't allow me to gain the relative experience of working at larger heights, ultimately making the training slightly redundant in the end. All in all, the training was very informative and the practical sessions provide a lot of hands on experience. However, care should be taken for the reasons mentioned above.
The course was booked for 3 days, Monday was very rushed, we were only 3 trainees so there was no need to cover so much information on Monday and on Tuesday very little was covered. On Wednesday we were asked to get there at 07:30am but we did very light revision and started the exam at 10:10am. We would have benefitted more if the trainer had spread the information over the 2 and a half days and had the exam after lunch on the 3 day. We found the trainers was very rude and angry. I will not want to be trained by him again.
Boring way of training
Course content was good however the delivery was not. I appreciate that online virtual training can be difficult but a one dimensional approach to learning that did not include any differentiation or allowances for differing learning styles/needs, to be exceptionally dull and unrewarding. There was also a language barrier issue with the trainer. The gentleman in question was of guyanian descent and I repeatedly had to ask for instructions/information to be repeated. Overall I would rate my experience as rather less than satisfactory.
I found the content interesting and relevant but felt that we had the time to do some practical work as well. Although the session was booked for the whole morning, we were able to have a long break and finish within 2 hours. I think the presenter could invite more participation from the group as I felt the delivery was rushed.
The content of course is common sense and delivered on a teams call very badly and hard to engage. The test I could have completed at 8.30am and passed so clearly this is just a money making scheme. Experienced people will not gain anything from the day.
HSS Training is a leading provider of health and safety training courses in the UK, catering to a diverse range of industries and professionals. The company offers a comprehensive selection of training programs, including courses on working at height, powered access platforms, first aid, and health and safety management, among others. With over 60 locations nationwide, HSS Training ensures accessibility for organizations and individuals seeking to enhance workplace safety and compliance. The target market for HSS Training includes businesses across various sectors, including construction, manufacturing, and facilities management, as well as individual professionals looking to improve their health and safety knowledge. By providing both in-person and online training options, HSS Training meets the needs of its clients while promoting a culture of safety and responsibility in the workplace.
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