Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.2	39	100%		● Low

4.2 / 5 overall

39 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jan 2026.

Last 3 months: 1.3▼ 3.7
12-month avg: 2.3
All-time: 4.2
Category avg: 3.9

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Infinity WalletThis company	4.2 out of 5 (good)	100 out of 100	—	39
Kraken	1.5 out of 5 (poor)	100 out of 100	—	62
Kolo	4.6 out of 5 (good)	100 out of 100	—	25
TruBit	3.4 out of 5 (fair)	100 out of 100	—	20
CoinDelite - Latest Bitcoin News and Press Release	5.0 out of 5 (good)	33 out of 100	—	6

Bottom line: Infinity Wallet is #3 of 5 on overall rating in this group.

Reviews

39 reviews of Infinity Wallet. Filter by what matters to you.

4.2ⓘ

Customer reviews (39)

3 reviews in the last 12 months

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Michael Blowman

1 review

Jan 24, 2026

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Do Infinity wallet have a Uk contact…

Do Infinity wallet have a Uk contact number for Customer Service assistance

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Daphne Davis

1 review

Dec 8, 2025

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Who can read an Infinity wallet?

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DAVID PETHARD

1 review

May 6, 2024

My interaction with Infinity support

Today I went on line and over 2.340000 USDT has gone missing. was it stolen or a stuff up, I went on chat at infinity they could not solve the missing USDT.....,. I have pics before and after that shows missing records and USDT...I beg infinity to talk to me,,,,are they also guilty of fraud. Please contact me directly to do a review of missing transactions. The notes to my interaction 1- You were scammed by a random individual (this has nothing to do with us); 2- The tokens you receive were "CUSTOM TOKENS", these are tokens not supported by Infinity Wallet. Instead you have to manually import into your wallet with a contract address and other information MANUALLY! 3- Custom tokens have custom code by the creator of the token, meaning whomever got you to import the token most likely made the token to have custom features such as the ability to withdraw the balance of the token. 4- As its a custom token with no liquidity for exchange made by a scammer it would be worthless (NO VALUE) anyways; 5- Infinity Wallet has no transactions, you and you alone are in control of your wallet and your history. Decentralized wallets are fully decentralized in that there are no servers and we have no information about you or your transactions! Instead you interact directly with the individual blockchains such as Ethereum, Binance Smart Chain, Polkadot, Polygon and others, if you want your transaction history only you can get it via a block explorer for the chain you interacted with! As mentioned previously our legal team will be seeking legal action for this defamatory comment based on a fake experience and ignoring of been told you were scammed by a scammer. I would suggest in future listening to support and actually not believing random individuals online! All the best, Infinity Wallet Gentlemen I am still investing… I am certailn nowone has no exess to my wallet. Yes I now believe they were fake tokens.y selfand knowone had acess But the wallet was a genuine one I down load myself with the help or advice during download. Why was it when I tried to transfer your system fault did not allow me, Yet all of these tokens have disappeared with no no records now available on the wallet site. Do you keep records of all transactions … YES OR NO. If you give ne satisfactory answers I will possible review post……is a correct of my experience Rgse David As a company we don't tolerate fake reviews or reviews based on your interaction with people outside of the company! Anyone can pretend to be anyone online it is your duty as a user of the internet to be competent enough to not believe a random individual online and actually validate information ("No company ever is going to contact you and give you money"). You have been very clearly multiple times informed you are not a user of the wallet in its official capacity and clearly you were scammed by a token the scammer made! All of this has no relation to us and as such makes your review fake. Hence why legal action will be taken if not removed shortly. your statement is wrong “As mentioned our legal team is currently preparing to reach out to you to escalate this issue for the removal of your fake and slanderous review. We suggest that you remove your fake review promptly. What I have stated is a review of my problem its fact not lies. Do you have any lists of my missing transactions Hi When the fake USDT was in my wallet I did try to do a small transfer to another wallet….the system blocked me from doing any transfers ……co how did anyone else be able to do so….my wallet ws meant to be secure. Do you have any ability to trace the disposal transactions Rgds David Hi I assume that the USDT in my wallet had no value but pleaseadvise how the disappeared without any trace in wallet…Iam 100%certain my wallet was secure no one had acess to it Rgds David I don’t believe I have a strange emeilto seek more informationfolder.. Q. how do I idendify if real or not. I deposited from my trading group Rise up trading, yes I have my concerns..I will search my emails for more. I will have lots mor data for you next 24hrs. I mam getting transactions id etc. How come there is no records of trades on the wallet site no deposits and no sales except foe minor dea;s not related to the missing items. Rgds David All the best, Infinity Wallet Well make you mind up. I know Infinity does not like what I have said......but it is important for all to know my experience ...all facts I have said is true . I sought assistance from Infinity....they avoided the fact than USTD was stolen from their wallet. Have offered little assistance except for very genaral comments

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Natalia KOVALEVA

1 review

Jul 19, 2022

Мошенники

МОШЕННИКИ!!! Я перевели деньги на кошелёк infinity wallet ,они тут же были заморожены. Мне сказали что нужно сделать оборот по кошельку в размере 8% от суммы, чтобы разморозить её. И что эти 8% будут в моем кошелке и я смогу пользоваться ими. Я 3 раза уточнила, не будет ли эта сумма тоже заморожена, мне отвечали : нет, ни в коем случае. Но по факту было так , я положила деньги на кошелёк, а они через 37 секунд исчезли, был сделан перевод , без моего согласия,куда-то. Я связалась со службой поддержки , мне сказали, что деньги были переведены, как и первая сумма, на какой то резервный кошелёк, и что сейчас я должна предоставить справку о легальности первого перевода, если я не могу, а я не могу этого сделать, так как это были украденные брокером мои деньги, которые по решению суда изъяли и перевели на мой кошелёк. Естественно брокер мошенник , укравший у меня деньги не даст мне справку. Тогда было предложено заплатить ещё 1200$ и они сами сделают эту справку. Вообщем потом нашлись бы другие поводы для вымогательства денег. Я потеряла 47000 долларов. Я буду писать заявление в полицию

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Month	Average	Reviews
Aug 25	5.0	1
Sep 25	—	0
Oct 25	—	0
Nov 25	—	0
Dec 25	1.5	2
Jan 26	1.0	1

Infinity Wallet reviews & trust report

Infinity Wallet has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 32 positive reviews

Top complaintsof 6 negative reviews

How it compares

Reviews

Customer reviews (39)

Do Infinity wallet have a Uk contact…

Who can read an Infinity wallet?

My interaction with Infinity support

Alternatives to Infinity Wallet

Kraken

Kolo

TruBit

CoinDelite - Latest Bitcoin News and Press Release

The CrowdTrust Experience⭐

Мошенники

About Infinity Wallet