Infinity Wallet is a self-custodial cryptocurrency wallet designed to empower users with complete control over their digital assets. The platform enables individuals to manage their cryptocurrencies securely by allowing them to hold their own private keys and seed phrases. Although the software has been deprecated and is no longer officially supported, users can still access their wallets and transactions at their own risk. Infinity Wallet emphasizes the importance of security, advising users never to share their private keys or seed phrases to prevent unauthorized access.
Targeting cryptocurrency enthusiasts and users seeking a decentralized wallet solution, Infinity Wallet provides a straightforward interface for importing wallets into other self-custodial software. By focusing on self-custody, the company caters to a growing market of consumers who prioritize privacy and control in their cryptocurrency management.
Infinity Wallet has a positive customer experience.
Infinity Wallet receives a generally positive reception, with many users praising its ease of use and robust features. Reviewers highlight the wallet's fast transaction speeds and its ability to support multiple chains, making it a versatile choice for cryptocurrency management.
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Many customers appreciate the wallet's comprehensive functionality, describing it as secure and user-friendly. However, there are notable concerns regarding customer support and transaction issues. Some users report difficulties in recovering funds and frustrations with the lack of responsive assistance when problems arise. Additionally, a few reviews mention issues with deposits being frozen or requiring excessive verification. Overall, while Infinity Wallet is recognized for its strengths, the complaints about support and transaction reliability suggest areas for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
39
100%
● Low
4.2 / 5 overall
=
39 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jan 2026.
Last 3 months
1.3▼ 3.7
12-month avg
2.3
All-time
4.2
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
5.0
1
Sep 25
—
0
Oct 25
—
0
Nov 25
—
0
Dec 25
1.5
2
Jan 26
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 39 most recent reviews.
Top praiseof 32 positive reviews
Easy to use38%
12 mentions
Friendly staff13%
4 mentions
Smooth experience13%
4 mentions
Fast & efficient9%
3 mentions
“Easy to used”
On “Easy to use” · Aug 15, 2022
Top complaintsof 6 negative reviews
Customer service33%
2 mentions
“Do Infinity wallet have a Uk contact number for Customer Service assistance”
On “Customer service” · Jan 24, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
Overall rating and review count for this company and similar companies
la he tenido por dos años, resultados bien transferencia llegan rapido, lo malo es que permite unos depositos falso como por ejemplo de la XLM de 0.00000001, cada vez que abro la aplicacion llega un deposito de xlm, deben revisar esa falla
Never ending support, multiple chains, swaps, dex's, bridging and web3 browser connecting to different chains. They're really on the right track to become the Wallet.
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Infinity Wallet is the best cross-chain wallet by a mile.
Safe. Secure. Easy. Beautiful.
Swaps. Dapps.
You have to try it to believe.
Constantly improving.
The best I have ever seen!
I try to rate this plateform badly because I ve made a bad move by transfering my asset. I am so happy that I didn't do so. They help me find my mistake and recover my assets. I will support this project... it is the best wallet choice that I make for the last 10 years. Dont give it up guys!
A very convenient and secure crypto wallet that allows you to keep track of all your crypto assets and perform cross-chain swaps. Much more secure and reliable than Metamask, I recommend.
User friendly and easy to use, new update on the way (browserless dap) it will connects to the supported chains via wallet as developpers say cant wait to see this new future.
The Infinity Wallet by far has the most user friendly and intuitive user interface of any wallet I’ve ever seen. As more cryptocurrencies get added, I think it will be a real game changer for the industry.
The most secure, solid desktop wallet I have used, beautiful interface, seamless swapping/transacting, custom assets, literally everything you want in a wallet, looking forward to their Mobile release as it will just blow everything out of the water!
Infinity Wallet is a self-custodial cryptocurrency wallet designed to empower users with complete control over their digital assets. The platform enables individuals to manage their cryptocurrencies securely by allowing them to hold their own private keys and seed phrases. Although the software has been deprecated and is no longer officially supported, users can still access their wallets and transactions at their own risk. Infinity Wallet emphasizes the importance of security, advising users never to share their private keys or seed phrases to prevent unauthorized access.
Targeting cryptocurrency enthusiasts and users seeking a decentralized wallet solution, Infinity Wallet provides a straightforward interface for importing wallets into other self-custodial software. By focusing on self-custody, the company caters to a growing market of consumers who prioritize privacy and control in their cryptocurrency management.