Ipsy is a subscription-based beauty service that delivers personalized beauty products to its members each month. Customers receive a Glam Bag filled with sample-sized cosmetics and skincare items tailored to their preferences. The company aims to enhance the beauty experience by providing access to a variety of products from various brands.
Reviewers generally appreciate Ipsy for its exciting monthly product offerings and high-quality samples. Many customers express delight in discovering new brands and products, often highlighting the fun of receiving their bags each month.
The customer service is frequently praised for being responsive and helpful, enhancing the overall experience. However, some consumers feel that certain products do not meet their expectations, describing them as generic or not tailored to their preferences. A few reviewers mention that the subscription may not be worth the hype, indicating a desire for better curation and more diverse selections. While there are some hits and misses, the overall sentiment leans positively, with many enjoying the value and variety Ipsy provides.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.8 out of 5 (good) | 100 out of 100 | +2% | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | +3% | 87 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 |
12 reviews of Ipsy. Filter by what matters to you.
10 months ago
Ipsy has been a fantastic subscription service for me. I love discovering new products each month and the quality is generally top-notch. It’s a great way to try new brands without spending a fortune.
10 months ago
I had an issue with a product, and their customer service team was incredibly helpful. They resolved my issue quickly, and that makes a big difference for me. Just hope the product selection improves!
10 months ago
I was pleasantly surprised by the range of products available each month. While I do think some items could be better curated to my preferences, it’s a fun way to try new things.
10 months ago
Overall, I enjoy my Ipsy subscription, but there have been a few months where the products felt repetitive. It would be nice to see a more diverse selection, especially for skincare.
Quick answers to the questions people ask most.
Ipsy offers a personalized monthly subscription service that delivers beauty products tailored to your preferences. Subscribers receive a Glam Bag containing sample and full-sized products based on their beauty profile.
An Ipsy Glam Bag subscription typically costs $13 per month, while the Glam Bag Plus, which includes larger products, is priced at $28 per month. Prices may vary for special promotions or limited edition bags.
Ipsy's customer service is available Monday through Friday from 6 AM to 9 PM PST, and on weekends from 6 AM to 6 PM PST. You can access your account and manage your subscription 24/7 online.
You can reach Ipsy customer service through their Help Center on the website, via email, or through their social media channels. They also offer a chat feature during business hours for immediate assistance.
Subscribers can provide preferences through their beauty profile, which helps Ipsy curate products that match their style. However, the exact contents of the Glam Bag may vary each month and full customization is not available.
Ipsy does not accept returns for opened or used products due to hygiene reasons. However, if you receive a damaged item, you can contact customer service for a possible resolution.
You can cancel your subscription at any time by logging into your Ipsy account and navigating to the subscription settings. Follow the prompts to complete the cancellation process.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ipsy has been a fantastic subscription service for me. I love discovering new products each month and the quality is generally top-notch. It’s a great way to try new brands without spending a fortune.
I had an issue with a product, and their customer service team was incredibly helpful. They resolved my issue quickly, and that makes a big difference for me. Just hope the product selection improves!
I was pleasantly surprised by the range of products available each month. While I do think some items could be better curated to my preferences, it’s a fun way to try new things.
Overall, I enjoy my Ipsy subscription, but there have been a few months where the products felt repetitive. It would be nice to see a more diverse selection, especially for skincare.
After hearing so many good things, I finally tried Ipsy and was a bit let down. The products felt very generic and not tailored to my preferences at all. Probably won't renew.
While I appreciate the concept of Ipsy, some items have been hits and others misses for me. The sample sizes are sometimes too small to really tell if I like them.
There's something so exciting about getting my Ipsy bag each month. The samples are often high-quality, and I've discovered some great products I now can’t live without!
I’ve been subscribed for a few months now. I love most of the products, but there have been a couple that just didn’t suit me. I wish the profile quiz was a bit more detailed.
I’ve tried other beauty boxes but Ipsy stands out for its customization. The products are usually perfect for my skin type and I love the way they curate the selections.
Ipsy has introduced me to so many brands I hadn't considered before. The quality of the products is impressive, and the packaging is always cute and stylish.
Every month feels like a surprise party with my Ipsy bag! The variety of products keeps it fresh, and I appreciate the personalized options. Just wish they would include more full-sized items.
I was expecting more based on the reviews. The products are okay but I’ve received a few items I don't think I’ll use. I might give it another month before deciding to cancel.
Yes, Ipsy has a referral program where you can earn rewards by referring friends. When your friend subscribes using your referral link, both you and your friend may receive bonus points or discounts.
If you haven't received your Glam Bag, first check the tracking information provided in your account. If there are any issues, contact Ipsy customer service for further assistance.
Ipsy is a subscription-based beauty service that delivers personalized beauty products to its members each month. Customers receive a Glam Bag filled with sample-sized cosmetics and skincare items tailored to their preferences. The company aims to enhance the beauty experience by providing access to a variety of products from various brands.
