Jazz Sports is an online sports betting platform that offers a wide range of wagering options for sports enthusiasts. The company provides services that include sports betting, casino games, and live dealer experiences, catering to a diverse clientele interested in gambling and gaming entertainment. With a focus on user-friendly interface and secure transactions, Jazz Sports aims to enhance the betting experience for its users. Targeting both casual and seasoned bettors, Jazz Sports offers competitive odds and various promotions to attract customers. The platform is designed to support a seamless betting experience across multiple sports, including football, basketball, and more. As an online betting operator, Jazz Sports prioritizes customer satisfaction and safety, ensuring that users have access to reliable support and comprehensive resources for responsible gambling.
Jazz Sports receives a mixed reception from its users, with many expressing significant frustrations regarding payout processes and account management. While some customers appreciate the ease of navigation and decent customer service, as noted by long-term users who have had positive experiences with payouts, a substantial number of reviewers warn against using the platform.
Common complaints include delayed withdrawals, with some stating it can take up to 20 days, and reports of accounts being closed without warning, leading to lost balances. Many users urge potential customers to avoid Jazz Sports, citing experiences of being limited or banned after winning bets. Despite a few positive reviews highlighting the platform's user-friendly interface and good customer support, the overwhelming sentiment leans towards dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.4 | 27 | 100% | +1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.3 | 8 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 3 |
| Apr 25 | 1.0 | 2 |
| May 25 | 4.0 | 2 |
| Jun 25 | 1.5 | 2 |
| Jul 25 | 2.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
“Good customer service, decent lines”
“Incredibly bad payout process”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Casinos & Gaming.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 2.4 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | 4.7 out of 5 (good) | — | 27 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 5.0 out of 5 (good) | — | 999 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Jazz Sports is #4 of 5 on overall rating in this group. On website & app, Dream Car Giveaways scores higher (4.1 vs 2.1).
27 reviews of Jazz Sports. Filter by what matters to you.
Over a year ago
Been betting with jazz for several months.Finally was able to request a payout two weeks ago. I was worried because of all the bad things I had heard about jazz paying out. Requested a $2500 bitcoin p... See more
Over a year ago
Trash gave me 25 free spin it was cool until they completely remove the game i was hit on more gold had the play threw almost done it logged me out when i got logged back in the game was gone trash s... See more
Over a year ago
Stay away!!!! This sportsbook will intentionally delay your withdrawals for as long as possible so they never pay you. Happened to me many times but like an idiot I stuck with them. They have this g... See more
Quick answers to the questions people ask most.
Jazz Sports has a mixed reputation, with a significant number of reviews reflecting both positive and negative experiences. While some users highlight good customer service and prompt payouts, others report issues with withdrawals and account closures.
While not outright labeled a scam, many reviews indicate safety concerns regarding delayed payouts and account limitations, especially for winning bettors. Verified customer feedback shows patterns of frustration with the payout process.
Jazz Sports primarily operates as an online sportsbook, offering betting on various sports events. They also provide casino games, although some users have reported issues with game availability.
Jazz Sports supports a variety of payment methods, including credit cards and e-wallets, though specific options may vary. Users have noted that withdrawal processes can be lengthy, sometimes taking up to 20 business days.
Customer support at Jazz Sports has received mixed reviews; while some users appreciate the assistance they receive, others have reported delays in response times and challenges in resolving issues related to payouts.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 59% are 1–2★.
Been betting with jazz for several months.Finally was able to request a payout two weeks ago. I was worried because of all the bad things I had heard about jazz paying out. Requested a $2500 bitcoin payment and actually received it on Saturday four days later. I feel fortunate to have been paid probably won’t do business with them anymore.
Trash gave me 25 free spin it was cool until they completely remove the game i was hit on more gold had the play threw almost done it logged me out when i got logged back in the game was gone trash stay with jackpot capital or slotastic or fairgo casino or playcroco or ozwin. There a lot more lot more honest this was the worst experience ever super stressful
Incredibly bad payout process. If you are identified as a winning bettor they will limit your payout to $1000 and say it takes up to 20 (Yes, TWENTY!) days to pay. I have already been waiting over a week for my first payout. That is after having it delayed twice for another 10 days because they didn't inform me I was subjected to a lower than normal limit. Terrible communication! Limits are low and betting options are removed if they think you are a winning bettor.
Stay away!!!! This sportsbook will intentionally delay your withdrawals for as long as possible so they never pay you. Happened to me many times but like an idiot I stuck with them. They have this guy named Phil Akon which supposedly handles the “VIP players”. This guy is the worst!!!! He made promises to me that he never kept. He stays in communication with you when you’re losing but as soon as you start winning weird things begin to happen. For example I would communicate via a text message with him but as soon as I was up over 15k he started telling me he was only able to receive messages but not reply. He started saying there was a problem with their “carrier” and were trying to fix the problem (but never did). The purpose of this is so done so he doesn’t help you with the withdrawals and keep you gambling. If you stop then they will reduce your withdrawal limits to peanuts so you’re forced to keep on playing. There is just too many negative things about this sport book that I would never recommend anyone deposit any money. Stay away!!!!!!!!!!!
Been with Jazz for a few years now. Good customer service, decent lines. Payouts usually process within 24-48 hours, but sometimes up to 72. I've won & cashed out many times & they've always paid me out. Casino software can be a bit glitchy at times. The blackjack will sometimes freeze or ask u to log back into the system. I've made complaints & they've addressed them w/ $ credited back. They also give 10-15% rebate on losses in the casino. Solid 4/5 stars from me.
I have accounts with Jazz Sports and Loose Lines. They are owned by the same company. I have had accounts with them for over 5 years. They do have new ownership, and they were honest with me when I called and asked the details. Long story short is they continue to pay and I use them. They did limit me to $1,000 from $2,500, but I have been paid 10k in the last month. I did complain about the reduction, and they said they would request the increase. I'm not saying they are perfect, but better than many others for sure. Paid today Hello,LL6773 We attach details of your transaction: Transaction ID: 8276352 Amount: 1000 USD Status: Pending Method: BitCoins Details: Payout approved by customer service
"After checking with the Management team, they have decided to close this account, meaning that no further payouts will be issued." No warning, nothing. Probably have about 10k in the account.
Company is bankrupt and just closed my account with 46K in the account. I hit a few big future bets early on and they we paying me 1k a week for a while, then 1k a month for a while. Now the account is closed and they are stealing the funds. Please avoid this sportsbook at all costs.
Please google gambling911 and jazzsports for multiple articles on jazzsports non payments. Jazz has recently started confiscating peoples balances and stopped paying winners. They blame the previous owners for cooking the books. I.e They bought a company that was bankrupt and in major debt with no liquidity to cover debts.
Avoid at all costs! Seriously, stay clear of this sportsbook. If you're like me and read reviews but think, "This will never happen to me," on Jazz, it will. After getting wager limited and banned from placing player props after 2 weeks, I eventually decided to withdraw my money. Instead of giving me the money, they told me that they were going to return my initial deposit and that I wouldn't receive the rest of the money ($1000) due to not diversifying bets. I don't know how they're allowed to do this because it's essentially stealing. They took money away from me just because I won, and now they don't want to pay it. I'm sure they wouldn't have cared about the rule if I had lost the money.
Once upon a time this was a good sportsbook, but these days they are thieves.
Avoid using this site. They tell you that they take 20 business days to process your withdrawal request. After 30 days have passed, they expire your previous request and tell you that you have to make a new request to join a payment processing queue. Expect to never see your money if you ever manage to clear their rollover.
I am 10 days new with this sportsbook. On the 8th day they limited me on top of an enormous 15x rollover. AVOID THIS SPORTSBOOK. They do shady work to keep your money and slow down whatever you can bet with limits. $25 max on some bets on a new account is absolutely ridiculous. I am also new to the word of sportsbetting and being treated this way is not what I was expecting when I deposited money. Now it is stuck behind an enormous rollover and limits.
I have been with Jazz Sports for over two decades. The reason that I have been with them that long is because how easy they are to deal with. There online sports betting is very easy to navigate thru, they also have a phone service with friendly clerks. There customer service is great. I have dealt a lot with a manager Nick who is always very helpful. No reason for me to look for other offshore books.
Multi year jazz sport book customer I have been with jazz sport book several years competitor customer service and vip accout mengers good team work Olso great with bonuses. I have my trust which l keep coming back to them.
I like this company because they are honest people and always try and help the customer but I have never had a problem of getting my money like other books have done me in the past
I have been a member of this sports book since 2014. I can say without hesitation that I have never had an issue with Jazz. I am mainly a sports bettor and I play (bet on) the pro soccer leagues in Europe, China, Korea, Australia as well as all major tournaments such as the World Cup and the Euro Cup. I play pro football in the U.S. and Canada. I play pro basketball in Europe and the U.S. as well as Asia. I play pro baseball in Korea, Canada and the U.S. I play pro hockey in the U. S. and Canada. I play all the major college sports in the United States such as football, basketball and baseball. I don’t think there is a sport they don’t get a line on including table tennis. My particular favorite part is the reduced juice option and VIP customer service. Whomever is assigned to you is yours. You can reach them with a phone call straight to their desk. They are very accessible through email, phone calls and sometimes text messages. You don’t feel like just a numbered account there. You can reach customer service 24 hours a day. There is also an option to play with reduced vig, making all your spread games -105. If you are a regular player and cycle through all the sports for a year, that saves you plenty of money. This is a great idea if you are a consistent player. When you win, you would like to get paid and I have never had an issue. My experience with Pay Outs is they are almost immediate. Definitely within 24 hours. I am very pleased with this sports book and I would not hesitate to refer any one of my friends.
jazz sports is definitely one of the best in the business for sport and casino betting.
I have been with Jazz quite consistently for several years now. Compared to other competitor sportsbooks, they have unparalleled customer service. It usually takes a few seconds to get connected to support, and the VIP account managers they assign are dedicated to their respective players. They are also generous with bonuses, giving a variety of options based on style of play and I have been on the receiving end of a lot of non-deposit bonuses over the years. Finally payouts have never taken longer than 24 hours in my experience, usually it is approved and paid out very quickly. These folks have my trust which is why I keep coming back to them.
I love this casino, I never have any issues. When I win and go to cash out I contact my casino manager Nick and in 2-3 days my money is on it's way. The customer sevice reps are the BOMB! they are so friendly, their there to assist you in any way they can. I have played in many casino's throughout the years and find this one the best, never having a hassle.
Jazz Sports is an online sports betting platform that offers a wide range of wagering options for sports enthusiasts. The company provides services that include sports betting, casino games, and live dealer experiences, catering to a diverse clientele interested in gambling and gaming entertainment. With a focus on user-friendly interface and secure transactions, Jazz Sports aims to enhance the betting experience for its users. Targeting both casual and seasoned bettors, Jazz Sports offers competitive odds and various promotions to attract customers. The platform is designed to support a seamless betting experience across multiple sports, including football, basketball, and more. As an online betting operator, Jazz Sports prioritizes customer satisfaction and safety, ensuring that users have access to reliable support and comprehensive resources for responsible gambling.
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