Joico is a professional hair care company that develops and manufactures salon-quality shampoos, conditioners, styling products, and hair treatments. The brand focuses on providing advanced hair care solutions for both professional stylists and consumers, with products designed to address various hair concerns and styling needs. Joico distributes its products through salons, beauty supply stores, and retail channels worldwide.
Reviewers generally appreciate Joico's high-quality hair products, noting significant improvements in hair health and vibrancy, particularly with the Color Balance line and reconstruction treatments. Many customers highlight the brand's reliable delivery and knowledgeable technical support, which provides valuable guidance on product formulations.
However, there are notable complaints regarding customer service, with some consumers experiencing disappointing delays in order arrivals and slow responses from support. While the products are praised for their effectiveness, a few reviewers feel that the overall customer experience could be improved, particularly regarding order issues. Despite these mixed experiences, the majority of feedback reflects satisfaction with the product quality. Overall, Joico maintains a positive reputation among its users.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.8 out of 5 (good) | 100 out of 100 | +2% | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | +3% | 87 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 |
12 reviews of Joico. Filter by what matters to you.
Had high expectations based on reviews but my order took three weeks to arrive and one product was damaged. When I contacted support, they were slow to respond. The products that did arrive intact work fine, but the service needs improvement.
Quick answers to the questions people ask most.
Joico is a professional hair care brand that provides salon-quality products and services through authorized salons and stylists. They offer color treatments, styling products, and specialized hair repair systems designed for various hair types and concerns.
Joico products are available through authorized professional salons, beauty supply stores, and select online retailers. You can use their salon locator on their website to find certified Joico professionals in your area.
Joico's customer service team is typically available Monday through Friday during standard business hours. For specific hours and contact information, check their official website or call their customer service line directly.
You can reach Joico customer support through their official website's contact form, by phone, or through their social media channels. They also provide technical support for salon professionals using their products.
Yes, Joico provides educational programs and training sessions for salon professionals. These include product knowledge courses, application techniques, and certification programs to help stylists maximize their skills with Joico products.
Return and exchange policies vary depending on where you purchase Joico products. For salon purchases, contact the salon directly, while retail purchases should follow the retailer's specific return policy.
Joico offers a comprehensive range of products designed for different hair types, textures, and concerns. Their product lines include solutions for damaged hair, color-treated hair, curly hair, and various styling needs.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Joico is committed to cruelty-free practices and does not test their finished products on animals. They work with suppliers who share their commitment to ethical testing practices and animal welfare.
To become a Joico authorized salon, you'll need to meet their partnership requirements and complete their application process. Contact their professional sales team or visit their website for information about becoming an authorized retailer.
Joico is a professional hair care company that develops and manufactures salon-quality shampoos, conditioners, styling products, and hair treatments. The brand focuses on providing advanced hair care solutions for both professional stylists and consumers, with products designed to address various hair concerns and styling needs. Joico distributes its products through salons, beauty supply stores, and retail channels worldwide.
