Great experience with J Property Management
I’ve had a great experience with J Property Management. They were responsive and always willing to assist with any concerns or questions I had during my tenancy.

J Property Management is a property management and lettings agency based in London, specializing in comprehensive property management services for landlords. The company offers a range of services including rent collection, tenant sourcing, and rental valuations, ensuring that property owners can effectively manage their investments. J Property Management is noted for its performance-based guarantees, providing landlords with a unique assurance of service quality. Targeting landlords in South-East London, J Property Management aims to alleviate the challenges of property management by offering tailored solutions. Their experienced team, led by Jessica Hall, is dedicated to managing properties efficiently while maintaining open communication with clients. The firm's services cater to both novice and experienced landlords, allowing them to choose the level of involvement they prefer in managing their properties.
J Property Management receives overwhelmingly positive feedback from its clients, with many praising the responsive and efficient service provided by Jessica and her team. Reviewers highlight the meticulous management of properties, which has saved landlords significant time and effort while ensuring tenant satisfaction.
Customers appreciate the proactive approach to maintenance issues and the overall stress-free experience, especially for first-time landlords. However, one review stands out negatively, describing an abysmal service related to an Airbnb management situation, citing poor cleaning and damage to the property. Despite this isolated complaint, the majority sentiment remains highly favorable, with many recommending J Property Management for its exceptional service and commitment to quality. Overall, the company is viewed positively by most clients.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.6 | 9 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
“They were very responsive in dealing with any requests, were competitively priced, and gave an efficient service for...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | — | 9 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 |
Bottom line: J Property Management is #2 of 5 on overall rating in this group. On service, Totaljobs scores higher (4.9 vs 4.3).
9 reviews of J Property Management. Filter by what matters to you.
Over a year ago
I’ve had a great experience with J Property Management. They were responsive and always willing to assist with any concerns or questions I had during my tenancy.
Over a year ago
We have worked with J Property for years now and they are one of the best agents we work with. Jess is so organised and responsive and ensures any maintenance issues are dealt with immediately for her... See more
Over a year ago
Highly recommend for landlords - rentals meticulously managed which saved me a lot of time and efforts & ended up with happy tenants
Over a year ago
Over the last few years, Jessica and her team have saved me hours of headache dealing with my flats, keeping my tenants happy. Keep up the great work!
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I’ve had a great experience with J Property Management. They were responsive and always willing to assist with any concerns or questions I had during my tenancy.
We have worked with J Property for years now and they are one of the best agents we work with. Jess is so organised and responsive and ensures any maintenance issues are dealt with immediately for her tenants. A pleasure to work with :)
Highly recommend for landlords - rentals meticulously managed which saved me a lot of time and efforts & ended up with happy tenants
Over the last few years, Jessica and her team have saved me hours of headache dealing with my flats, keeping my tenants happy. Keep up the great work!
They were very responsive in dealing with any requests, were competitively priced, and gave an efficient service for someone who is time-constrained like myself. I would highly recommend them when looking to manage any property.
Amazing service. Jessica and her team looked after a property I stayed at and were incredible. They went above and beyond to ensure I had all information required, always knew who to contact and regularly checked in on us. The landlord seemed also extremely happy with it. Highly recommend.
As a first time landlord, the service took a lot of pressure off of us. Our flat is very well looked after and we are very happy with the service provided.
Abysmal service. My house was managed as an AirBnb. Cleaning was not done properly. Various items in the house were damaged, including fire-door closers being removed, a doorframe was pulled away from the wall. These problems were not remedied before new guest arrived; this resulted in a 2 star review. There was a constant rubbish problem that went on for months because the wheelie bins put out were not collected because the rubbish had not been sorted.
Jessica and the team covered all aspects of managing my rental property, from advertising, and finding a reliable tenant, to regular inspections, taking rental payments, and dealing with any maintenance issues. Really would recommend them to anyone and everyone!
J Property Management is a property management and lettings agency based in London, specializing in comprehensive property management services for landlords. The company offers a range of services including rent collection, tenant sourcing, and rental valuations, ensuring that property owners can effectively manage their investments. J Property Management is noted for its performance-based guarantees, providing landlords with a unique assurance of service quality. Targeting landlords in South-East London, J Property Management aims to alleviate the challenges of property management by offering tailored solutions. Their experienced team, led by Jessica Hall, is dedicated to managing properties efficiently while maintaining open communication with clients. The firm's services cater to both novice and experienced landlords, allowing them to choose the level of involvement they prefer in managing their properties.
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