Kaplan is an educational services company that provides test preparation, professional training, and higher education programs. The company offers courses and materials for standardized tests such as the SAT, GMAT, LSAT, and various professional licensing exams. Kaplan also operates online universities and provides continuing education services for working professionals across multiple industries.
Kaplan receives a mix of praise and criticism from its users. Many reviewers highlight the effectiveness of the prep courses, noting that the structured approach and comprehensive materials significantly improve test scores and build confidence.
The flexibility of scheduling and the quality of instructors also receive positive mentions, making it easier for busy professionals to fit studying into their lives. However, a common complaint is that the courses are perceived as overpriced, with some users feeling that similar quality resources are available for less elsewhere. Technical issues with the online platform, such as videos not loading and glitches in practice tests, also frustrate some customers. Overall, while Kaplan offers valuable resources for test preparation, concerns about pricing and platform reliability temper the overall sentiment.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 5.0 out of 5 (good) | 100 out of 100 | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 85 |
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Quick answers to the questions people ask most.
Kaplan provides test preparation courses, professional training, and educational services including SAT/ACT prep, GMAT/GRE prep, CPA exam preparation, and various certification programs. They also offer online courses, tutoring services, and career training in fields like nursing, real estate, and financial services.
You can reach Kaplan customer service by calling their main phone line, visiting their website's contact page, or stopping by any local Kaplan center. Most centers also offer live chat support on their website during business hours.
Business hours vary by location, but most Kaplan centers operate Monday through Friday from 9 AM to 6 PM, with some weekend hours available. Online courses and digital resources are accessible 24/7 through their learning platform.
Yes, Kaplan offers comprehensive online courses for most of their test prep and professional training programs. Students can access live online classes, on-demand video lessons, practice tests, and study materials through their digital platform.
Kaplan typically offers a satisfaction guarantee with specific refund terms that vary by program type and enrollment date. Students should review the specific refund policy for their course at the time of enrollment, as terms may differ between programs.
Course prices vary significantly depending on the program, with basic test prep courses starting around $400 and comprehensive programs ranging up to several thousand dollars. Contact Kaplan directly or visit their website for current pricing on specific courses and available payment plans.
Yes, Kaplan offers various payment plan options for most courses, allowing students to spread costs over several months. They may also provide financing options through third-party lenders for eligible students and programs.
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Course duration varies by program type, ranging from a few weeks for intensive test prep to several months for comprehensive professional certification programs. Most test prep courses run 6-12 weeks, while career training programs may extend 3-18 months.
Kaplan offers a Higher Score Guarantee for many of their test prep programs, promising score improvement or your money back under specific conditions. The exact terms and eligibility requirements vary by test type and course package selected.
Yes, students can typically transfer between Kaplan locations if they need to relocate during their course. Contact customer service to arrange the transfer and confirm availability at your desired location.
Kaplan is an educational services company that provides test preparation, professional training, and higher education programs. The company offers courses and materials for standardized tests such as the SAT, GMAT, LSAT, and various professional licensing exams. Kaplan also operates online universities and provides continuing education services for working professionals across multiple industries.
