KLM Royal Dutch Airlines reviews & trust report

Last 3 months

2.3▲ 1.3

12-month avg

1.5

All-time

1.6

Category avg

4.0

KLM Royal Dutch Airlines, operating through its domain klm.se, is a major airline that offers a wide range of air travel services to customers around the globe. As the flag carrier airline of the Netherlands, KLM provides scheduled passenger and cargo flights to numerous destinations, connecting travelers in Europe and beyond. The company is known for its extensive network, which encompasses both domestic and international routes. KLM's primary customers include individual travelers, business professionals, and cargo clients seeking reliable transportation solutions. With a focus on customer service and operational efficiency, the airline aims to enhance the travel experience through various offerings, including online booking, frequent flyer programs, and additional in-flight services. As part of the Air France-KLM Group, KLM continues to adapt its services to meet the evolving needs of the airline industry and its diverse customer base.