Leap Credit is an online financial service provider specializing in short-term installment loans designed to meet customers' immediate financial needs. The company offers a streamlined application process that allows individuals to apply for loans from anywhere with internet access. With a focus on efficiency, Leap Credit provides decisions within minutes, and approved funds can be deposited directly into customers' bank accounts, often within one business day.
Targeting consumers seeking quick financial relief for unexpected expenses, Leap Credit prioritizes user security and convenience. Their online portal employs advanced security measures to protect personal information, while the Leap Credit mobile app enables customers to manage their loans, make payments, and check balances on the go. By offering accessible financial solutions, Leap Credit aims to bridge the gap for individuals in need of immediate cash flow assistance.
Leap Credit receives a mixed reception from consumers, with many expressing frustration over delayed funding and poor customer service. Numerous reviewers report significant delays in receiving their approved loans, with some waiting weeks only to face unexpected fees and interest charges.
Read full summaryShow less
Complaints about fraudulent accusations and unauthorized withdrawals further tarnish the company's reputation. However, there are positive remarks regarding the professionalism and helpfulness of some representatives, with a few customers appreciating the assistance they received during the application process. Despite these positive interactions, the overwhelming sentiment leans negative, primarily due to the issues surrounding loan processing and customer support. Overall, Leap Credit struggles to maintain a positive image amidst a sea of complaints.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.6
60
100%
● Low
2.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2022.
Last 3 months
1.3▼ 2.2
12-month avg
2.2
All-time
2.6
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 22
2.0
2
Feb 22
1.0
1
Mar 22
3.0
1
Apr 22
5.0
1
May 22
1.0
2
Jun 22
3.0
2
Jul 22
3.5
2
Aug 22
—
0
Sep 22
—
0
Oct 22
1.5
2
Nov 22
1.0
1
Dec 22
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 22 positive reviews
Customer service32%
7 mentions
Easy to use23%
5 mentions
Professionalism9%
2 mentions
Fast & efficient9%
2 mentions
“The Leap Credit representatives were, knowledgeable, courteous and professional with the service they provided”
On “Customer service” · Jul 13, 2022
Top complaintsof 34 negative reviews
Account issues44%
15 mentions
Payment issues32%
11 mentions
Customer service24%
8 mentions
Fraud15%
5 mentions
“I was approved but the money had not been transferred to my account 10 days later”
On “Account issues” · Jul 4, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
Overall rating and review count for this company and similar companies
I was approved on sept 22nd now it is October 12 and they are claiming a deposit will go in in 1to 2 business days
And they charged interest since the 22nd so my 500 is now 671.
I’ve had 2 loans with leap before and no problems..this will be my last loan with them.
Disappointed. Worst experience ever with a loan company. They use the word "fast" but it's been almost 2 weeks and I haven't received the funds I was approved for. I've had 3 people contact me, Kate, John, and Donna. Seemed promising but no positive results yet. Definitely would not recommend.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I have paid off my loan months ago and you have for 2 months you have debited my account again. However, you did credited it back, you first debit caused insufficient checks on my account. all of this when pandemic was going on.
You charge way to much from the amount loan a person borrows from. You rob a person blind. Like for instance when I took out a 1000.00 loan I have to pay 5k back thats highway robery.
Leap Credit is an online financial service provider specializing in short-term installment loans designed to meet customers' immediate financial needs. The company offers a streamlined application process that allows individuals to apply for loans from anywhere with internet access. With a focus on efficiency, Leap Credit provides decisions within minutes, and approved funds can be deposited directly into customers' bank accounts, often within one business day.
Targeting consumers seeking quick financial relief for unexpected expenses, Leap Credit prioritizes user security and convenience. Their online portal employs advanced security measures to protect personal information, while the Leap Credit mobile app enables customers to manage their loans, make payments, and check balances on the go. By offering accessible financial solutions, Leap Credit aims to bridge the gap for individuals in need of immediate cash flow assistance.