Learning Cloud is an online education provider based in Australia, specializing in a diverse array of distance learning courses. The company offers over 1,000 courses across various industries, including Accounting, Business Management, Health, Information Technology, and more. By utilizing multimedia and interactive self-tests, Learning Cloud aims to create an engaging and effective learning environment for students who prefer the flexibility of online study.
Targeting individuals seeking to enhance their skills or pursue further education while managing other commitments, Learning Cloud caters to a broad audience, including working professionals and students unable to attend traditional campus-based classes. With its focus on innovative lesson design and the latest technology, Learning Cloud provides accessible education solutions for learners throughout Australia.
Learning Cloud has a positive customer experience.
Learning Cloud receives a mix of feedback from its users, with a notable 79% of reviews being positive. Many customers praise the quality of the courses, highlighting their rigor and real-world applicability, such as in organic farming and child and youth counseling.
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Reviewers appreciate the supportive staff, with several mentioning excellent communication and personalized assistance throughout their learning journey. However, some consumers express dissatisfaction, citing issues with outdated course materials and a lack of adequate support, describing their experiences as disappointing or even labeling the company as a scam. Complaints about payment issues and perceived bullying behavior from the company also surface. Overall, while many find value in the courses and support, significant concerns about course quality and customer service persist.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
78
100%
● Low
4.1 / 5 overall
=
78 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2025.
Last 3 months
3.0▼ 0.2
12-month avg
3.6
All-time
4.1
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
5.0
2
Jul 24
—
0
Aug 24
—
0
Sep 24
2.0
3
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
5.0
1
Jan 25
—
0
Feb 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 78 most recent reviews.
Top praiseof 62 positive reviews
Customer service35%
22 mentions
Fast & efficient29%
18 mentions
Easy to use24%
15 mentions
Helpful support23%
14 mentions
“I studied organic farming with Learning Cloud”
On “Customer service” · Jun 27, 2024
Top complaintsof 16 negative reviews
Payment issues50%
8 mentions
Cancellation25%
4 mentions
Customer service25%
4 mentions
Refund19%
3 mentions
“I had to cancel the card the payment for my course was assigned to”
On “Payment issues” · Feb 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
Currently studying Marine Systems and Environmental Law, course is great, heaps of information, Units set out well easy to follow, teachers very good with swift returns of marking assignments. Would highly recommend.
Wally Trevathen
I found the course very informative, if I’m honest having participated in aqua for many years , to continue observing aqua classes became repetitive but understand a person that hadn’t been involved previously would require this knowledge .
Having not completed on line learning before I found uploading videos a difficult process .
I understand that the the tutor is required to ensure you are competent to perform classes but think your mentor should be able to sign you off and the tutor discuss with them by phone that all activity log tasks have been performed to a high standard .
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The sports turf management course is straight forward and easy to understand. It’s a self paced learning experience so you have as long as you need to understand and research each assessment.
I can’t speak highly enough of the staff that’ve worked with me, help is only a phone call away.
The payment plans are available and reasonable. I finished paying my fees before I finished the course.
And the good news was I had a job before I finished the course.
Equine behavior course is straight forward and easy to understand. It’s self paced learning, it really doesn’t matter how long it takes you to do it. Equine behavior studies is a useful course to undertake on the grounds that it gives you more of an insight into training and working with horses.
I can’t speak highly enough of the staff that’ve worked with me. I have an alternative career goal I want to kick and these guys have been really helpful with regards to making plans, determining which course is most suited to my needs. Joanne is amazing to speak to with regards to career and course guidance. She’s fantastic when it comes to reading people and finding out where they need to be. Excellent courses to choose from, more than enough to get you where you want to be. Payment plans are available, those have been a huge help to me due to wanting to continue on with these guys and my education.
I can highly recommend Domestic Cat Care and Cat Psychology and Training courses to anyone wishing to discover the field of feline care they are most passionate about. Both courses provide a wealth of information. Special thanks goes to My tutor Tracy for her support and positive feedback I received with each assessment submission. Both courses provide a great foundation to determine the specific direction for further studies.
I loved studying with learning cloud. Very enjoyable and easy to use on line course! My assessor Tracy was brilliant very encouraging with great feedback on all my assessments!
I recently completed the horticulture and landscape design certificate
I recently completed the certificate in horticulture and landscape design. It was good to have unlimited time and study at my own pace.
The units gave me an overall scope of the area with practical tasks to complete. The tutor feedback was constructive encouraging and prompt.
My name is Janelle Evans. I have recently completed the Medical Transcription course via you. I thoroughly enjoyed it. Each lesson was informative and thorough, for setting us up for the end result. I received 87%. So thanks Sarah for your assistance and to Jennifer our lecturer.
I found Learning cloud excellent. I used the Ireland college to do a sports turf management certificate which helped me when I did an interview to work on a golf course. It deffinetly helped me get the little head start I needed as I have no expert in green keeping. They were deffinetly interested to see it. I was apprehensive about paying to do the course as I know nothing about learning cloud. But after speaking to Eoghan on the phone I was reassured and found the course easy to follow and get started. I always had the result of my assessments very quickly. To get an idea on sports turf management and a certificate that I will have for ever, I recommend this course.
WOW I am so happy right now!
I graduated two years ago and after graduation I chose to study a Cert 4 in Fitness... Unfortunately, from the horrible experiences I encountered, I thought Courses/Studying were not my thing! Until I met the amazing ZENNA from Learning Cloud who made me feel more than adequate enough to take on the course of my choice. She covered absolutely everything I was nervous about and helped give me that boost I needed to believe in myself and go for it!!
Is it too early to say that I trust this woman with my life considering she just helped me with my future? 😆
I haven’t studied in 15 years and was quite nervous about starting a course but there was truly no need to be. Sarah @ Learning Cloud took me through all of my options and what they would mean when I finished a course (in terms of certification needed for my career etc)
Once I picked what I was doing, I was enrolled quickly and had all the instructions that I needed to feel confident in starting.
But the support didn’t stop there - my tutor has been excellent and responsive and I know if I have any problems the team at Learning Cloud would be there to help me.
For the first time in a long time I am investing in myself and I am so chuffed that I found Learning Cloud to do that with.
I m new to farming and decided to do a course through Learning Cloud to provide some training. The team has been extremely supportive in helping me find the right course for what I need to ensure that I will be equiped with the relevant knowledge to make my farming a success. The material is easy to use and learning support is great.
Super friendly and helpful receptionist/support! (Josie)
I’m currently studying Advanced Floristry online and I had a few questions about course finance and weekly payments etc. and Josie was super helpful in explaining everything I was confused about, along with being so polite and friendly!
I’m currently completing a certificate in Agriculture through learning cloud and really enjoying it!
Josie made the signing up process and getting everything organised so easy and simple, she helped me tailor my certificate to exactly what I wanted to achieve and my interests.
Everytime I ring the office for help, they are always happy to give advice and listen to my concerns or confusions.
Getting the positive reviews on my assessments from Clinton is very encouraging and can’t wait to have it completed and have my certificate.
i saw a course in animal psychology which immediately grabbed my attention but i was so unsure if it was for me, as i was emailing the career advisor eoghan i found him extremely helpful! he answered each of my questions honestly and in detail and helped me with anything i needed help with, very quick with responding too! i would 100% recommend
I have enrolled in a Medical…Transcriptionist course
I have enrolled in a Medical Transcription course but am having no end of difficulty. I receive emails when I ask for help telling me it's my computer, but I cannot get direct answers. When I asked for a refund because the degree of technical difficulty I'm experiencing shows I'm not coping and this is too advanced for my skill set, they are not interested. They have my money, so no refunds if you change your mind. I will never do another online course because the help just isn't there. UPDATE: I asked for a partial refund and they gave this to me, which I think was fair and reasonable.
I have just started my medical receptionist journey with Learning Cloud and I am loving it. Right from the start Maddie got in touch with me over the phone asking some questions and checking if the program was appropriate for me. Once I got started it was easy. Everyone is really helpful, Barbara from the faculty has been great answering my questions straight away and Tracey my marker has made lovely comments which have motivated me. Thoroughly recommend Learning Cloud
Thank you so much for all the wonderful comments that you gave me throughout the Equine Behaviour course that I have just completed.
The course is amazing and I feel that every single horse owner/trainer/rider should undertake this course as it throws an entirely different light on the world of our equine friends and buddies.
It has shown me how amazing my horse and although we have only been together for just over a year, our journey has enabled us to develop a fantastic relationship and bond with each other. I now understand so much more about my horse, Rosie, and can now see things that I was unable to see prior to studying Equine Behaviour. I have become a more natural horsewoman and treat Rosie in an entirely different perspective. We are growing and blossoming together and I have now committed to a Diploma in Equine Psychology.
Thank you and Learning Cloud for the most fantastic course which went far too quickly for me.
I wouldn’t hesitate to recommend Learning Cloud for the excellent and friendly service we have received throughout the course (in particular Fabian, Career Coach) and the interesting and thorough content of their courses. Prompt assistance was always at hand – Thanks Learning Cloud
Learning Cloud is an online education provider based in Australia, specializing in a diverse array of distance learning courses. The company offers over 1,000 courses across various industries, including Accounting, Business Management, Health, Information Technology, and more. By utilizing multimedia and interactive self-tests, Learning Cloud aims to create an engaging and effective learning environment for students who prefer the flexibility of online study.
Targeting individuals seeking to enhance their skills or pursue further education while managing other commitments, Learning Cloud caters to a broad audience, including working professionals and students unable to attend traditional campus-based classes. With its focus on innovative lesson design and the latest technology, Learning Cloud provides accessible education solutions for learners throughout Australia.