Learning Cloud is an online education provider based in Australia, specializing in a diverse array of distance learning courses. The company offers over 1,000 courses across various industries, including Accounting, Business Management, Health, Information Technology, and more. By utilizing multimedia and interactive self-tests, Learning Cloud aims to create an engaging and effective learning environment for students who prefer the flexibility of online study.
Targeting individuals seeking to enhance their skills or pursue further education while managing other commitments, Learning Cloud caters to a broad audience, including working professionals and students unable to attend traditional campus-based classes. With its focus on innovative lesson design and the latest technology, Learning Cloud provides accessible education solutions for learners throughout Australia.
Learning Cloud has a positive customer experience.
Learning Cloud receives a mix of feedback from its users, with a notable 79% of reviews being positive. Many customers praise the quality of the courses, highlighting their rigor and real-world applicability, such as in organic farming and child and youth counseling.
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Reviewers appreciate the supportive staff, with several mentioning excellent communication and personalized assistance throughout their learning journey. However, some consumers express dissatisfaction, citing issues with outdated course materials and a lack of adequate support, describing their experiences as disappointing or even labeling the company as a scam. Complaints about payment issues and perceived bullying behavior from the company also surface. Overall, while many find value in the courses and support, significant concerns about course quality and customer service persist.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
78
100%
● Low
4.1 / 5 overall
=
78 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2025.
Last 3 months
3.0▼ 0.2
12-month avg
3.6
All-time
4.1
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
5.0
2
Jul 24
—
0
Aug 24
—
0
Sep 24
2.0
3
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
5.0
1
Jan 25
—
0
Feb 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 78 most recent reviews.
Top praiseof 62 positive reviews
Customer service35%
22 mentions
Fast & efficient29%
18 mentions
Easy to use24%
15 mentions
Helpful support23%
14 mentions
“I studied organic farming with Learning Cloud”
On “Customer service” · Jun 27, 2024
Top complaintsof 16 negative reviews
Payment issues50%
8 mentions
Cancellation25%
4 mentions
Customer service25%
4 mentions
Refund19%
3 mentions
“I had to cancel the card the payment for my course was assigned to”
On “Payment issues” · Feb 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
Thankyou for this review page. I'm looking at doing some courses on line and this helped choose. The best one for me with all the positive comments...
As there's so many online. Now days. You just don't know. This site. Indeed helped alot 😀
I finished studying Veterinary Assistant and am now studying Veterinary Assistant 2 at the moment after this I will be doing veterinary assistant 3 I have enjoyed the content and looking forward to finishing these courses so I can move onto the equine courses well done with all the support and information provided Jenny and the team thank you I am really enjoying my courses would recommend this to others.
Incredible service from Alisha with customer support!
Alisha from customer service was instrument in my decision to sign up for a few short courses on Learning Cloud. Originally I had sought courses from a couple of other establishments, though was left disappointed from their lack of variety, poor performance from staff assistance, rigid studying schedule and lack of care/time towards prospective students.
I’m currently undergoing a change to my career and withdrew from my degree. These short courses will help me decide exactly what degree I want to enrol in, in the future and the completed certificates will help me obtain a new position in the interim.
Alisha helped me extensively and went well beyond her position requirements to offer me the best customer service I believe I’ve had. She was extremely knowledgeable, personable, passionate about her job and very friendly. She bundled several different subjects together for me in the one course to suit my individual needs. I called back a month later to make some changes to my information and she even remembered me straight away.
I think Learning Cloud is really lucky to have her as their employee and she is the reason I decided to study with this organisation. Thank you very kindly Alisha!
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I love the variety of courses you have and the flexibility of them and the fact that you can pay them off. The only gripe I would have is that there are typos in the info which makes the company seem slightly unprofessional, so it would be good to have someone go through them. Also some things seem "lifted" like the medical writing course referring to the FDA which is in the US. The other thing is that there is not as much depth as I would like in feedback/results but the course content is very good and it probably varies from course to course. There are a lot of niche courses which you wouldn't find anywhere else like journalling and digital scrap booking. :) I would reduce the price of the 24 hour courses to attract more students...overall a very good company!
I would not recommend this course to anyone!!!!!
It is a waste of time and I haven't learnt anything. Thankfully since I want to be a successful florist I am working alongside a real florist getting hands on experience where I am actually learning things. Yes she pushes me and challenges me but I am enjoying it way more than this course.
The learning cloud rep sent me photos of her friend who completed the course but it was nothing like the actual course work.
Every time I start a new assignment I feel like I am butchering the flowers. What bride wants a fully wired bouquet.... All but one bouquet is each flower individually wired and put together. The one bouquet that isn't in the the most ugly plastic foam holder. Everything in this course is very old fashioned, and you would hardly if ever use any of the arrangements in your future.
Have had no support from learning cloud since I made my payment, which I now regret doing.
Look else where, wish I had known before signing up.
The support was amazing, I never felt like I couldn’t ask for help and the responses were very quick.
The online pages were easy to navigate which made the whole course easy to get through.
Learning Cloud is an excellent online distant educator!
The staff were really friendly and helpful while I was getting my qualifications, not only did they help me with my education but in all aspects of obtaining a career.
Thank you guys for your great service.
I would definitely go through Learning Cloud again for any other qualifications.
Deanne Piper from the Learning Cloud not only gives the best customer service that I have had for some years, she is passionate caring and has immense knowledge with the course subjects. She listens to what you are trying to do then she matches the courses with you to suit your needs. Deanne will think outside the box for you, she gets back to you when she says she will and then she goes above and beyond. I have loved dealing with her and the Learning Cloud. In fact it was because of Deanne that I chose to deal with the learning cloud, lets face it there are a lot of online courses that you can do these days. I went to five different online companies and none of them got back to me when they said they would. This is why I have given the review.
I am currently a college student and I have always wanted to learn how Graphic Design works because I am hoping to be working in that area as a job in the future. I was finding it really difficult to not find an affordable Graphic Design course online and that there was no Graphic Design course where I live. However, when I came across Learning Cloud Ireland's site, I knew that doing a Graphic Design Course on the site would be of benefit, I was so happy to be doing an actual Graphic Design which enabled me to learn new things based on Graphic Design.
My tutor Dee was absolutely great at marking my work really quickly after I finished each section and it gave me good motivation that I was able to work on the rest of the modules! She was honestly so supportive and friendly that I am so so glad she worked with me to progress to finishing the course.
Another best thing about the course is that you dont have to be doing the little projects straight away, its there when you are ready to do them. This was handy for me as a student as it is a hectic life trying to do everything as you possibly can but with this course, I was glad that it wasn't pushy in getting the projects done.
Thanks very much Learning Cloud for taking me on as one of your students :))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
I recently completed the Certificate in Animal Psychology course through Learning Cloud. I found the course to be interesting, informative and relevant to my chosen field which is Animal Behaviour and Enrichment. My tutor, Deanna, was supportive and encouraging throughout, and always got back to my questions and assessments really quickly (often on the same day!). I loved being able to work through the course at my own pace, and was able to complete it much sooner than 12 months, which worked out perfectly for me. I loved the entire experience so much that I have now enrolled in Natural Health Care for Animals, and will be looking into the Zoology course after that. Thank you to all the staff at Learning Cloud!
I thoroughly enjoyed this course. There was no part where I though it was boring or not relevant. Studying in my own time was a bonus as I am working as a groomer and have just started my own Pet Services Business. This course was rewarding and very relevant for my business. The faculty were very friendly and helpful and email were answered within the day.
I did research with other online courses and The Learing Cloud was the only one offering the type of study.I plan to further my studies with them.
Cheers :)
It was a really interesting course and Dee was an encouraging and helpful tutor, I thoroughly enjoyed it! I could do it at my own pace and never felt pressured by external deadlines. The course material was clear and easy to follow. I also appreciated the friendly and prompt assistance from the administrative staff whenever I had questions about the interface for the course, which was really user friendly anyways. Signing up was really easy too thanks to Jasmine. I'd totally recommend it for anyone wanting to learn something new, whether it be to enhance a current job skill set, or get a good foundation understanding of a totally new area. I look forward to my further studies with Learningcloud.
I loved this course.
Deanna G was great and very quick at marking my assessments, and getting back to me, I am so looking forward to doing the next course which is Dog Psychology and training.
I found Learning Cloud on the internet and actually received a few quotes from different online learning facilities. I chose this one because Deanne Piper was great to talk to and not to pushy, she explained everything and answered all my questions, and actually advised me of other courses. I was given time to think about what I wanted, and then when I got back to her she emailed me all the information and courses straight away, couldn’t ask for better service. The other thing I liked was I could do it in my own time as I work full time, this was a huge help as I could take the time to research the questions, which has helped me learn so much more than I thought I would. I found the course very interesting and shared dog facts around the office at my full time job they all loved it, I also recommended learning Cloud to a few people here. I will say you only get out of it what you put in, and if you put in 100% you will learn heaps.
Heya, I had a jumble with my address and after I finished my course the certificate got sent through to the wrong address. But you managed to resend a tracked one via courier within a week to make sure i got it in time for my job interview :)
Thanks so much Learning Cloud, fingers crossed I get it!
This is not adult education. The material in each chapter is about what you would expect a 12 year old to produce for a school assignment after a couple of hours on Google.
I reviewed my course material for under an hour, before deciding it wasn't for me, & asked for a refund.
Using "term & conditions" to deny !!!! You can't even have a look to check for yourself.
Unless you're under 10, stay away - you will be ripped off.
I found the staff and tutors to be very helpful and while the course was challenging, help was never far away. I would highly recommend Learning Cloud to any student looking for a flexible and supportive way to study.
Learning Cloud is an online education provider based in Australia, specializing in a diverse array of distance learning courses. The company offers over 1,000 courses across various industries, including Accounting, Business Management, Health, Information Technology, and more. By utilizing multimedia and interactive self-tests, Learning Cloud aims to create an engaging and effective learning environment for students who prefer the flexibility of online study.
Targeting individuals seeking to enhance their skills or pursue further education while managing other commitments, Learning Cloud caters to a broad audience, including working professionals and students unable to attend traditional campus-based classes. With its focus on innovative lesson design and the latest technology, Learning Cloud provides accessible education solutions for learners throughout Australia.